Job Well Done: Illesha Massaline

PCR Manager Jackie Spiritas (left) had the pleasure of giving Illesha Massaline a Job Well Done award, September 12, 2018, "for satisfying JPL's Strategic Plan in these areas: Be a positive influence on coworkers and/or customers; consistently exhibit behavior that supports JPL's Core Values; set a personal example of what is expected; and follow through on promises and commitments."

Additionally, Jackie said, "Library Clerk Illesha Massaline has a knack for Library Aware that sets her apart from other staff, though there are several trained to create fliers in the branch. Illesha creates quick bookmarks and promotional materials that support branch displays and system priorities. She does so using her own initiative – often without being asked. All of her clerical duties get done as well – she cannot be found sitting idly, but often is observed working on a Library Aware project in her off desk time. She can be relied on to meet a tight deadline with grace. She works with branch staff to complete the monthly calendar as well, though this is not her primary job assignment. Illesha sets the bar high for herself to assist, train and encourage branch staff and also cheerlead for the branch to succeed as a team. Illesha is an integral part of the PCR team, serving the customers and her coworkers with a smile. Illesha deserves a Job Well Done Award for helping promote library services, programs, and the collection through Library Aware and her own creative drive."