Highlands Branch: (Staff's name not given): The
staff was very patient and polite. I obtained cards and bags for my three
school age daughters. The staff member advised the girls of all the policies
with me. It made them feel a sense of responsibility and ownership. It was a
great experience for my family. Thank You, Jacksonville Library system.
Main Library & Collection Development: (Erica Brown, Main; Charlene Adkins & Jill Hale, Collection Development): I
just wanted to thank those who order the books. I had suggested a purchase of a
book I could not afford to purchase for my son anytime soon. I received an
email back promptly and then within a week it was on the website to place on
hold showing they were ordering it. It really means a lot that ya'll are
willing to help me keep my 12 year old reading! Thanks again!
San Marco Branch: (Lilia Simonton, Sandy Ostroski, Davi Harmon, Anthony Baltiero, Robin Rogers, Selena Mann, Anthony Villareal, Juanita Searles, Marilyn Maron, Selena Mann, & Montae Latham): I
needed special care on multiple visits. I didn't ask but each librarian
insisted on taking care of me personally and assuring me I understood the
process. Very well done.
Southeast Branch: (Carisia Rooney, Mia Clark, Sally Doherty, Alfreda Whitfield, Crystal Khadkahodie, Kim Smith, Kate Zakharov, Debra Wainwright, Hunter Alley, Gina Scott, Erika Knapp, Raquel Soto, Carol Bunker, Mia Brack, Shaina Ford, Anna Brown, Ysabella Banta, Pat Klingler, Andrea Markle, Linda Bryan, Abby McGeathy, Mary Smith, Debbie Gossman, Shirley Lui, & John Manahan): I would also like to let you know what a joy it was to find that your
library is just what a patron loves. Quiet, knowledgeable staff, a large number
of all types of reading materials and up to date technology. A really bright
spot in Jacksonville! We’ve only moved South three months ago.
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