Wednesday, July 20, 2016

Kudos From Customers - July 2016

Main – Genealogy Dept.:  I wish to express great gratitude for Ms. Christa Snow for her kindness and generosity. Ms. Snow has a wonderful personality and good since of humor. …Ms. Snow made my task easy… with a word document.  I'm very glad that Jacksonville library has employed such a magnificent person …

Main – Reference/Periodicals:  I am very pleased how Ms. Karren Deas has been helping me every time I come in the library and need help.  She always assists me and helps throughout my time in the library. She is a very good worker and she never has a problem when it comes to helping me. 

Pablo Creed Branch:  I enjoyed the activity…by Kim (Bennett) and Diane (Ressler).  Both were kind and helpful. …

SST & Mandarin Branch:  Randy Mapanoo helped me with a Nook problem. Great instructor.

Webb Wesconnett Branch:  …I appreciate that there is still a library to use with books, computers & other resources.  Your most valuable resource…is the children's department staff—Ana Gonzales, Noah (Thomas), Josh (Jubinsky), & Isabel (Morino-Santiago)-- have been very helpful with my numerous questions and have been a valuable source of information.  They are the reason I scored this branch as high as I did. As a special highlight, Ms. Noah does a wonderful job leading children's activities & classes (My son gives her an A).  Also, I must tell you about Jessica (Serrano) in Resource.  She has always been a very helpful, informative, & friendly staff member. I can't say enough about her over the years. Let's just say she could honestly lead a training class for new staff members and refreshers for the seasoned. …

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