A Winning Equation: Library +Community +Customers = Success

Betty Williams, Library Associate Sr., sent us this blurb, "On October 9, the staff of the Brentwood Library gave a small token of their appreciation to their Friends group by purchasing a cake and other refreshments for their monthly meeting. The FOBL were greeted downstairs by a bulletin board featuring pictures of some the wonderful events they helped to sponsor during their inaugural year. Some of the highlights include: Guitar classes where students were given the guitars they used for practice, a Back to School bash where we were able to give out 125+ backpacks, and yarn and needles were given to youth who wanted to learn to crochet in our crochet/book club.  The FOBL provided funds for refreshments, supplies and prizes for many of our youth programs. They held a Celebrity Readers hall of fame unveiling banquet and have been able to rally the business community, politicians, and local television personalities to help us provide quality programming at Brentwood.

Thank you to Mrs. Coon (founder) and the FOBL for all that they have done for the Brentwood Library and its customers. We would also like to thank the unsung hero of the Urban Core Libraries, Ms. Patricia Morrison, ULC Supervisor, for all her tireless work with the FOBL as well.

Pictured L/R front row Betty Williams-JPL, Sharon Coon- FOBL, Margaret Miles-JPL, David Stevenson-JPL, Laura Bower-FOBL, Emmett Palmer –FOBL.  Back row John Reazer- FOBL, Melvin Turnage –FOBL and Aquilla Stewart-JPL.

Ms. Holley Receives 10 Year Pin

Amber Holley was happy to receive her 10 year service pin from Deputy Director

Carolyn Williams, October 21, 2014.

Organization!

Congrats to Amber Holley, Susan Mankowski, and Pam Beaton for the wonderful re-do of their area of Admin on the 3rd floor of the Main Library.  You really have to see it to appreciate their expertise in organization.

Director Gubbin Gets A Surprise

Library Director Barbara Gubbin is all smiles after being presented with flowers on Boss’s Day, Thursday, October 16, which happened to also be the Library Board meeting day.  The Administrative Team wanted to show the board just how much they appreciate all she does for our library system—and for each of us as JPL employees.  (Who had the good taste in choosing that gorgeous arrangement?  Eric Lawrence.)  

Pat Dowdell Receives Study Buddy

Regency Square Branch’s Library Assistant Pat Dowdell received Jaguar Study Buddy Award from her manager,Donna Carrol,l for her excellent  customer service.  'Way to go, Pat!

Here Comes The Bride - Kim McTeer

Kimberly McTeer, Library Associate at Westbrook Branch Library, became Mrs. Anthony Cherry, October 18, 20014. Lovely bride; handsome groom.  All our best to Kimberly and Anthony, always.  

Kudos From Customers

Graham Branch: This library needs to be commended for the work that they (Jackie Spiritas, Margaret Crawford, Linda Griffin-Foresto, Joshua Wise, Tyhedra Wilson, Delores Walker, Johnnie Mitchell, Carolyn Armstrong) do and they did a great service this summer. They are greatly appreciated by the community.

Main – Special Collections: I wanted to express my appreciation for a librarian who went out of her way to assist me on more than one occasion with research material. I am gathering material for an organizational project. The material used is from the past and must be as accurate as possible. It is often difficult to locate. This librarian is always WILLING TO ASSIST. She is professional, kind, VERY knowledgeable, and always delivers more than I expect. …CATHERINE CURRIER is the librarian who exceeds above and beyond in her professional capacity to provide what is needed for me to complete my work. I always hope she is working when I go. She should be cloned. Thank you.

Murray Hill Branch: Just a note about an experience today. A very rude/abusive individual was here today. Library staff (Raymond Neal, Chiquita Powell, Douglas Fair, Margaret Esposito, Mary Fletcher, and Cheyla Scantling) handled this with dignity and respect for other library attendees. Let’s keep these well trained people that know how to handle tough situations!!

Pablo Creek Branch: I had contacted the library...for a discrepancy on my library account. I talked to Zachary over the phone. He was very polite and assured me that he would let his supervisor know about my situation and that if applicable, she would follow up with me. I got a phone call a few hours later from a Ms. Beverly Brown who is the Clerical Supervisor. I explained my situation to her again and she understood, and politely let me talk to solve the problem. I would like to applaud both Zachary and Ms. Beverly on their assistance in this discrepancy. They gave me their time and thoroughly looked over to my account to see that a mistake was made. ...

San Marco Branch: After being out several weeks, Ms. Emily (Gideon) remembered things about our family. She is great.

MH's Mary Fletcher Logs 15 Years With JPL

Marshelle Berry, Region Manager, sent this pic of Mary Fletcher receiving her 15 year pin and congratulations from Murray Hill Branch Manager Raymond Neal.  Thank you, Mary, for all those years. 

CAL's "I Love My Library Board"

Katie Devanny, Literacy Program Manager for
the Center for Adult Learning, reports their brag board became their "I Love My Library" board when CAL celebrated literacy month with stories from their  students titled 'I love my library.” Most of the students complimented their teachers on how they have helped them with speaking, reading and writing. The students enjoy checking out movies, books and having access to computers.  They like the “calmness” of the library. One of CAL's students, Ms. Taylor, said it best, “The staff in the library helps in just about every way they can.” CAL also had a “sign me up” campaign in the classes to make sure every student had a library card.  CAL is happy to report that only had to sign up eight students.  Everyone had their card and was proud to show their teacher.

Joshua Wise Transfers From EB To GB

 Eastside Library and customers wished Joshua Wise farewell as he transfers to Graham Library. Sharon Whitt sent the pic in and said, "Joshua is a valuable employee and team player loved both by co-workers and customers and we hate to see him leave the Eastside Community."  Pictured L/R:  Valerie Govan, Sharon Whitt and Joshua Wise.

 

Halloween At Murray Hill Branch

Murray Hill Branch display done by Amy Davis and Margaret Esposito.

Fizz, Boom, Read

Cheyla Scantling at Murray Hill Branch self check. She likes Fizz, Boom, Read!

Something To Smile About

The pumpkin wasn't the only one smiling today.  Employees at the Mandarin Branch Library surprised Branch Manager Lynne Baldwin with balloons and a card on Boss’s Day. 

Happy Bosses Day to all the bosses out there! 

Friends of JPL Warehouse Sale: 10/6/-15/14 -

The Friends of JPL are planning another sale and here is your opportunity to get good buys and pass the word on to customers and your friends and neighbors:
 
The sale will be held at the Friends Warehouse, 3435 University Blvd. N., a few blocks past JU, on the right; the Warehouse is at the south end of the University Park Branch Library.

Thursday, November 6 - 4-7 pm - Members' Night (you can join there)
Friday, November 7 - 2-8 pm, Warehouse Sale
Saturday, November 8 - 10 am - 4 pm - Warehouse Sale
Sunday, November 9 - Noon- 5 pm: $10.00 Bag Day
Tuesday, November 11 - 10 am - 4 pm - $10.00 Bag Day
Saturday, November 15, Noon-5 pm - $10.00 Bag Day - FINAL DAY OF SALE

This is the final JPL Friends sale for 2014. 

2015 memberships will be available at the door, and remember all proceeds go to support JPL.

Evelyn Rockwood - New U. S. Citizen

Another member of our staff, Evelyn Rockwood, Library Clerk at the Main Library, became a new citizen along with Mitesh Sangani, pictured above with Evelyn, and his wife, September 26, 2014, in a ceremony at the Main Library (scroll down the blog to see the article on the ceremony).  Evelyn had an interesting story to tell about how she came to America, and we thought you would enjoy it:

"I am from the Philippines. I had never dreamed of becoming an American citizen because I never really thought I’d leave my country—then I met my husband. We chatted online for three years and got married a week after he arrived in the Philippines. It took another year for him to get my visa approved and finally I arrived in Jacksonville January 26, 2010.  I became a volunteer at Regency in April 2013, became a shelver in July of that year and was hired as a clerk full-time last October.

"My husband and mother-in-law were there when I took for my naturalization oath. I think that Jacksonville is lucky to have such a great public library. I can remember back home when our mayor was just trying to establish a community college and still planning on having a public library. I hope my fellow citizens realize how lucky they are."

Congratulations on being a new United States citizen, Evelyn Rockwood!

Staff Profile - October 2014

Some employees know little about a department at the Main Library called Special Collections, and we thought most of you would like to know more about what Special Collections contains and about the special person who heads it up: Kathleen Krizek, Librarian III.  Kathleen is an enthusiastic leader, who, in her spare time, likes to accompany her husband, Joe, on kayaking trips.  Kathleen also enjoys being a creative cook, has two cats, and is an avid reader.

Q: You have headed Main’s Special Collections department for about a year and a half.  Tell us what the different areas that comprise “Special Collections” and what each does.
A: The Special Collections Department is composed of African American History, Florida History, Genealogy and Government Documents, although the Delius and Holocaust collections are also a small part of our area.
The African American area highlights contributions of people of African descent in Florida and throughout the South.
The Florida Collection covers Florida with an emphasis on Northeast Florida and Jacksonville.
The Government Documents collection contains materials released by all three branches of the Government through the Federal Depository Library Program. JPL has been a participant in the FDPL for 100 years and just celebrated the anniversary.
The Genealogy Collection has items selected to aid and assist the public in genealogical research, with a focus on the Southeastern United States.
The Delius Collection consists of monographs, scores, manuscripts, etc. about Frederick Delius, the British composer who lived in the Jacksonville area in the mid 1880’s. The Holocaust Collection was dedicated in 2006 and contains materials relating to one of the most horrific events in human history.

Our staff is able to research questions using materials from multiple areas. I enjoy the way we have different approaches to answering the questions and how we work together to find the customer the best answer.

Q: What is your work history prior to becoming Librarian III in Special Collections and how did your experience prepare you for your present position?
A: I started as a youth services librarian/assistant branch manager in Kernersville, NC. I worked there for 5 years until my husband decided to go to graduate school at Texas A&M University in College Station, TX. I had the same type of job, although in a much smaller system. When my husband graduated with a Master’s in Coastal Engineering, Florida was the obvious place to look for a job. This was in the heyday of BJP and the library was experiencing a wonderful growth period. I was hired as the youth services librarian for Murray Hill, promoted to manager of Graham, then moved to UPK as they were preparing for the opening. I’ve been in Special Collections since 2007, as the Gov Docs coordinator. That was completely different from anything I’ve ever done, but I enjoyed working with the collection and getting it cataloged, so those weird call numbers pop up more often. With the whirlwind that was FY13, I became the supervisor of all Special Collections as the staff was halved and the other supervisors went sent to new locations. I think since my background is children’s, I prefer a teaching and sharing approach with my customers.

Q: What changes and outstanding events over the years have occurred in Special Collections that you would like to share with us?
A: Lyn Corley pressed to have the large painting of Jean Ribault on the shores near Fort Caroline restored and hung on the wall of Special Collections. It was unveiled in May 2012 and continues to draw attention. The antiquarian maps in the Map Room were photographed and made available through the library catalog for all to see. The staff has been working hard on various projects with one aim in mind - improve access to materials. We’ve added municipal documents, genealogy microfiche, had our vertical files listed on our home page and more. Our ILL and outside customer requests have increased. In the last week alone, we’ve talked to professors from UNC-CH, USC-C, and TAMU as well as had several local authors use our materials.

Q: How do you think we could spread the word so the community as a whole knows what treasures are in Special Collections?
A: Our reference staff produces a bimonthly newsletter, the Owl’s Nest, through Library Aware which is distributed to about 300 subscribers. I wrote, with Kate Holmes’ help, a staff tutorial to using gov docs, which I encourage branch staff to take as well, as you can offer customers information without a need to visit Main. The FDLP 100^thanniversary celebration drew politicians, several of whom took time to visit the collection to see the rarities we own. We offer genealogy classes both here and offsite (on request). Since last fall, we’ve begun offering a book talk series called “Special Collections: Local Authors”. I would like for our staff to create tutorials about using the other aspects of Special Collections, but that’s still in the future. I’ve offered to provide a program at the library for next year’s Southeastern Museums Conference to be held in Jacksonville. Recently we have begun working with Children’s’ staff to support the history fair and a holiday program. We’re always looking for ways to share our resources with staff and customers.

Q: What is something most of us do not know about you that you would share with us?
A: My husband is an avid kayaker and has completed most of the Florida Circumnavigation Saltwater Paddling Trail (about 1200 miles so far). I am his support wagon, dropping him off and picking him up in the wee hours. While he’s on the water, I’ve visited historic sites, museums, national parks and tiny towns all along the coast. I’ve been stopped by alligators crossing the Tamiami Trail in the Everglades, seen fluttering colors at Butterfly World in Coconut Creek, and gone shelling in Boca Grande.

3 At AR Receive 10 Year Pins & Congrats

On September 25, 2014, Regency Square Branch Manager Donna Carroll presented ten year certificates to Pat Dowdell, Mary Heaney, and Mia Brack (pictured L/R), for their hard work and dedicated service to Jacksonville Public Library.

These ladies have long since established an exemplary level of customer service to our customers--including children and parents--by way of informing, nurturing, and educating at Main, San Marco, University Park, Pablo Creek libraries and currently at Regency Square Branch.  As Library Assistant, Pat Dowdell showcases her skills in circulation with emphasis in the children department.  Mary Heaney, Library Assistant, exercises her dexterity in the children’s department and vocally painting story time sessions.  Children’s Librarian Mia Brack serves in the never ending quest for early literature success for future readers and above.

We congratulate and appreciate their continued service in making the Jacksonville Public Library system the place to start here and go anywhere! 

Thanks to Lenora Stuckey for the article and everyone joins in your congratulations. 

Staffs Honor Michael Sullivan

Lynne Balwin, Mandarin Branch Manager reports, "SE Region Manager Michael Sullivan was surprised by the staff at the Mandarin Branch Library with a celebration party (with balloons and everything!).  Everyone at Mandarin and throughout the SE Region wanted to thank Michael for his leadership and support.  Michael is a great Region Manager.  Michael was also presented with an Innovator Award, a gift card to Carrabba’s and decorated congrats cake.   The break room was decorated for Halloween with pumpkins of all shapes and sizes.  Everyone had a wonderful time.  Big thanks to Sara Peretzman and her decorating team of Diane Lewis and Jessica Jones."

 Congratulations to Michael Sullivan for leading the way for the SE Region Libraries!

Science Fair @ Mandarin Branch

It’s Science Fair time again at Mandarin Branch and Sara Peretzman and Jessica Jones used their talents to create displays promoting science fair resources available at the library.  The display is part of the branch’s Learning is Fun project.

State Rep. McBurney & Director Gubbin Join Fun At KR Storytime

State Representative Charles McBurney and his staff visited the 10:15  am Stories for Young Children program on Thursday, September 25, at the Mandarin Branch Library.  Representative McBurney is a big supporter of the library and he was absolutely terrific interacting with the families and the staff.  He and Library Associate Alison Pulley make a great story time team.   Administrative Assistant Adam Miller shared his memories of coming to Mandarin as a child and was particularly pleased that  the Mandarin Dragon was still here.  On hand to show their support and join in the story time fun were Library Director Barbara Gubbin, SE Region Manager Michael Sullivan, and SE Region Youth Services Manager Anita Haller. 

Mr. & Mrs. Sangani Are New U. S. Citizens W/124 Others

Mr. and Mrs. Mitesh Sangani became United States citizens, September 26, 2014, along with 118 others, in a ceremony presented by the U.S. Citizenship and Immigration Service (USCIS) and JPL’s Center for Adult Learning.  The ceremony was conducted at the Main Library’s Conference Center, which Mitesh manages.  Mitesh was proud to lead the Pledge of Allegiance. 

Library Director Barbara Gubbin gave the  welcome address and Betzy Santiago, Special Assistant to the Mayor and International Officer for the City of Jacksonville, was the keynote speaker.  Ms. Santiago also presented Mr. and Mrs. Sangani with a congratulatory letter from Mayor Alvin Brown on their new citizenship.  The letter also acknowledged Mitesh’s impressive experience that contributes to his success as Conference Center Manager. 

Susan Olson, USCIS Senior Immigration Services Officer, presided. Roseanne Hill, Immigration Services Officer, made the Presentation of Motion to Naturalize New Citizens; and Lisa Bradley, Jacksonville Field Office Director, administered the Oath of Allegiance.

 

Mitesh and Bhagwati Sangani have two sons, Rohan and Ryan (scroll up the blog; they are pictured on the right), were present for this momentous occasion, and the other new U. S. citizens were cheered on by their friends and families as well.

"Conversations With Courtney" Event Big + For JSO And JPL

 Courtney Lewis, the new Music Director for the Jacksonville Symphony Orchestra, was a hit with a crowd of 100+ who came to hear what they could expect from the young Maestro and get to know him personally during a JPL/JSO partnering event, September 24.                    

Courtney told how he went often after school as a boy to Belfast, Ireland's public library to search out past and present great works of music, particularly old compositions, and learn what other Maestros did that promoted them to greatness. 

 

His favorite books and CDs were on display for the audience to check out on the spot and he touched on a couple of his favorites. (You can find his list at http://tinyurl.com/courtneyslist) 

He spoke about his expectations to attract newcomers to JSO performances and old scores to be played, as well as new ones, that he believes will be interesting to various segments of our multicultural population. 

 

To conclude the event, Director Barbara Gubbin presented Courtney with his own Jacksonville Public Library card.

 

Big Announcement: JSO offers a special discount for JPL cardholders to save 50% on concert tickets in October.  Use the code JAXLIB when ordering online at www.jaxsymphony.org or when calling the box office at 354-5547. 

JPL Wins Golden Apple Award

Congratulations to our Training Department for helping JPL win the Golden Apple Award from NEFLIN for sending the most employees to training. Library Director Barbara Gubbin was proud to receive the award at the NEFLIN Annual Meeting recently and is shown here sharing it with Mike Shell, JPL Training Coordinator and Diane Alexander, Training Library Assistant.

UPK's 10th Anniversary Party - Come One, Come All!

University Park Branch Library Manager Theresa Rooney and staff offer this personal welcome to all JPL employees, friends and families to attend UPK's 10th anniversary celebration.  UPK is located at 3435 University Boulevard (about eight blocks north of JU, on the right).  :

"The staff of the University Park Branch Library would like to invite all  JPL staff to visit and help celebrate our 10^th Anniversary on Saturday, October 4^th. We are having a Community Open House from 11-2 with free coffee and donuts from the Donut Shoppe (an Arlington institution since 1962 and winner of the “Best Donut in Jacksonville” poll by The Florida Times-Union in 2012). We expect the branch to be a beehive of activity with approximately 14 community organizations doing outreach (see flyer for participating organizations) and our CAL and computer classrooms open for demonstrations. Tree Hill is bringing a snake and JFRD will have a fire truck in the parking lot outside the branch."

"Our program with elected officials will begin at noon with a welcome by Brenda Simmons-Hutchins, Library Board Chair, and remarks by Director Barbara Gubbin, Councilman Bill Bishop and Councilman John Crescimbeni, the presentation of a City Council Resolution to the branch and a Florida Library Award presentation to Senator Audrey Gibson. We will have some great door prizes, including gift certificates from the Donut Shoppe and area restaurants, donations from several of our vendors and two Jaguar tickets. Winners must be present to win."

Kudos From Customers

Argyle Branch: I love this library. The staffs are very friendly and are always willing to help, especially (Janet) Ducat - wonderful lady.

Mandarin Branch:  Don Carpenter was a big help with citations.

Support Services:  Donna (Peretzman) knew the subject, was very professional, and verified we understood what she was teaching.

Southeast Branch: I was in the SE branch yesterday and the librarian on duty at the front desk was doing a super job despite some "difficult" customers and a long waiting line.  She was very professional, helpful and her ability to handle competing priorities/numerous unhappy people was truly commendable. (Even though the employee is not named, this is so exceptional for a customer to notice, it is being posted.)

 West Regional Branch: …Jason Enoex is a big asset to the library. He is so helpful and very nice. I am happy to know him.

Gloria Bunevista Celebrates 10 Years w/JPL

 NW's Teen Library Associate,Gloria Bunevista, receives her 10 year service pin from her Region Manager, Marshelle Berry on September 18, 2014.  Thank you for all those years, Gloria.

JPL Board of Trustees Update

Dr. Brenda Simmons-Hutchins, right, passes the gavel to the new Chair of the Board of Library Trustees, Erin Skinner.   Dr. Brenda Simmons-Hutchins will now be the Board's liaison with the JPL Foundation.  Her devoted service as the Board's Chair is very much appreciated, and we welcome Mrs. Skinner as the new Chair. 

Delores Walker Wins Innovator Award

Graham Branch Library Clerk, Delores Walker, was presented with her Innovator Award, September 15, by GB Manager Jackie Spiritas.  Delores planned for months, garnered businesses, volunteeers, and staffs to see the "Unique Boutique" at GB a reality again this year.  Resut:  200+ children received school supplies and clothing.  All this, and she still performed her daily duties. (See the article here about "Unique Boutiqe", posted August 15, 2014.)

Congratulations, Delores!

 

NW Manager Elaine Randolph Retires

                     All the very best to you, Elaine, always.            

Many of us would have liked to join those who came to bid a sad/glad farewell (glad for her, sad for us) to Elaine Randolph at a lunch held in her honor at Monroe's Smokehouse Barbeque, September 15.  In the photo above (L/R) are Marshelle Berry, Guy Adkins, Stephanie Harley, Sharon Kirkes, Michelle Petrin, Raymond Neal, and Elaine Randolph in front.  The Friends of NW also paid tribute to Elaine's tireless support over the years on September 11 during a covered dish dinner held in her honor by employees.

Planning The New JPL Staff Association

.
Marshelle Berry, Region Manager, sent this photo of several members of the JPL Staff Association Planning Committee--(L/R) Kimberly McTeer, Cory Scott, Leslie Patterson and Stephanie Harley--as they review a draft copy of the Membership Brochure. Stay tuned for more updates.

KR Celebrates September Birthdays

On September 11,  the staff at the Mandarin Branch Library threw a surprise birthday party for three employees who celebrated their birthday in September --  Library Associate Alison Pulley, Library Associate Don Carpenter (center) and Library Assistant Robert Moseley.  It was a great party!

 KR Manager Lynne Baldwin said, "A big thank you to Sara Peretzman (with help from Jessica Jones for organizing the celebration --  decorations, refreshments and gifts." 

Ms. Wilson Receives 10 Year Service Pin

Library Assistat Tyhedra Wilson (left), works in the Main Library's Circulation department.  Tyhedra received her 10 year service pin today from Cynthia Simmons, Library Clerical Services Supervisor.  Congratulations, Tyhedra!

Incredible India Meets SOM

Leslie Patterson (2nd from left), a clerk at South Mandarin Branch, planned a hit program, September 6, and 70 people were charmed by the Indian dancers from Renuka's Indian Dance Academy.  An India storyteller, Mr. Garge, was no less spellbinding as he read to the children and all enjoyed a craft, henna tattooing, and refreshments topped of the event (donated by House of Spices India Cuisine Art.)

 

A Challenge From KR

Library Assistant Robert Moseley created a sign connecting the name of each person working at Mandarin to show the power of team work.  Branch Manager Lynne Baldwin challenges the other branches and departments to show their awesome teamwork by connecting their names.

India Comes To KR and SOM

Mandarin Library Clerk Shukti Banerjee and her daughter, Dayita, stopped by the  Mandarin Branch Library on September 6 to show the staff their beautiful traditional Indian dress.  Shukti and Dayita were on their way to an Indian Festival program at the South Mandarin Branch.

Staff Profile - September 2014

Robert Moseley started with JPL in May 2000 working part-time in Technical Services (now SST), as he puts it, “slapping labels on books.”  After six months, he worked in Acquisitions, receiving and packaging new materials to go to branches. Robert moved to Distribution in 2002, making daily deliveries and driving the Bookmobile for 2 ½ years.  Then he passed the Library Assistant exam and worked in Main/Circulation until spring 2007, and subsequently laterally transferred to Main/Teen and was there until October 2011, when he was promoted to Clerical Supervisor at Mandarin Branch. Due to budget cuts, Robert demoted to a Library Assistant in October 2012, and was sent to Main/Popular. After 6 months in Popular, he transferred back to Mandarin where he is today—and where Robert had an idea that management thought would improve customer service system wide.  We thought you would like to know how that clever idea evolved into a reality.  

Q: What sparked an interest in you to change the way library cash register receipts are configured?

A: One day I looked at the receipt from the customer’s point of view, and I thought to myself, “Is there a way that we can change the way the receipts are printed so customers can see what they paid for?” So I did a little research, found the manual to the registers, and discovered that you could indeed change the registers and with Ron Block’s and my manager, Lynne Baldwin’s, approvals, I tested a cash register and found it’s not that hard to change one. With that assurance, I wrote an instruction sheet and sent it to Ron, and he distributed it. Now the registers say Fines, Non Resident Cards (Non Res Cards for short, due to small space on the receipts), Lost Materials, Damaged Materials, Library Bags, Lost Cards, Guest Pass, Printing, Donations, VCA, Jamex (rarely used), and Misc.

Q: How did you persuade KR Manager Lynne Baldwin, and then Circulation Manager Ron Block that reconfiguring JPL cash registers would be beneficial?

A: I explained that defining exactly what a customer paid for on the receipt would benefit customers and staff and I explained how it could easily be done, and Lynne could see the advantages of the change and approved my proposal right away.  She asked me to please ask Ron first. I emailed Ron for approval, and he responded within 5 minutes: YES!!  

Q: You also created a manual so other libraries could easily reconfigure their cash registers, if the change went system wide.  Tell us about that.

I am more of a visual learner, so I created a step-by-step instruction sheet with LOTS of pictures to easily guide staff in changing a cash register.

Q: When did the new configuration of cash registers take effect and what steps were made to get the changes system wide?

A: From approval to test my idea, to completion of the instruction sheet, it took about a week. I emailed the instructions to Ron, and he sent them to the branches right away, and the system wide changes were made within a month.

Q: Do you have a favorite hobby or care to tell us who your favorite author is?

A: Spending every second I can at home with my daughter is No. 1. Once she’s in bed, I’m on my computer playing MMORPG (Massively multiplayer online role-playing games).  The game I’m playing right now is Star Wars: The Old Republic. My favorite author is Joseph Delaney, author of the Last Apprentice series.

SE Wecomes Back To School

Southeast Branch shares their Back to School decorations with us. Appropriate signage with appealing art addressed such things as bullying (see first sign on left) below alphabet; then "raise your hand" kept the mood light.  Overall the signs and  props are delightful and would make even the somber soul smile and want to look at everything displayed. 

 

Thanks to Deborah Wainwright for making going back to school an adventure.

Sad News

Mrs. Carole Smith, a JPL retiree, phoned today to say that Mr. Larry Snook passed away at St. Vincent's Hospital here in Jacksonville, September 1, 2014.  No funeral arrangements or other information is available at this time.

Mr. Snook was Assistant Director under Library Director Harry Brinton.

Our sincere sympathy to Mr. Snook's family and friends

Friends of Brentwood Library Have A Big Bash

The Friends of Brentwood Library put smiles on the faces of children, parents, public officials  and even public safety officers with the help of a few fabulous community partners.  FOBL presented a Back to School Bash at the Brentwood Library, August 15, 2014.  It was an afternoon of fun, food and information.  Parents and children queued up inside for the backpack give-away where they were treated to words of encouragement by Councilwoman Group 1 At-Large Kimberly Daniels, and a short presentation on The New Core Curriculum by a representative of DCPS’ Parent Academy.  Parents were encouraged to attend the educational sessions before the giveaway began. Then 124 backpacks were distributed to an appreciative group of parents and students.  Meanwhile, in the downstairs meeting room there was beading and foam jewelry making fun, and 35 youth participated in the crafts program conducted by our youth librarian Michelle Petrin.  The church across the street from the library allowed the Friends to use their parking lot for the outside activities. 

The fire department brought the big red truck and JSO brought the K-9 unit as well as the bike safety unit.  The officers directed traffic as customers crossed the street to pet the dog and climb into the fire truck.  Another local church provided hotdogs, chips, and drinks for 200 people.  There was jump rope fun and a hula hoop contest judged by Navy Federal Credit Union staff.  The Credit Union provided the prizes for that contest.  FOBL founder Sharon Coon stated “I’m very pleased that we’re able to serve so many people”.  She gave certificates of appreciation to all the volunteers.  Betty Williams, Library Associate and David Stevenson, part-time Clerk helped with the backpack giveaway, Michelle Petrin did the beading class and Gloria Armstrong took pictures.  Our little staff did our part  to help with the back to school bash and continued to Get to Yes with our other customers.  Betty Williams says, "Thank you all for your hard work, everyone.  We were tired but smiling at the end of the day."
In addition to providing monetary and volunteer support to the programs presented by the Brentwood Library staff, FOBL has identified three events they will plan and present this calendar year. The Back to School Bash was one of those events.  (Thanks to Betty Williams for this article.)

We'll Miss Marjorie Gibbons

Library Assistant Marjorie Gibbons was joined by family and friends on August 27 and honored with a farewell luncheon hosted by the Graham Branch staff. Barbara Gubbin presented Marjorie with a  resolution for her 30 years of library service and a library Gold Card. Jackie Spiritas said that Marjorie has been a valued member of the staff and customers enjoyed coming to her desk and talking with her. She has received many contacts from library friends, and most have worked with her in the past. Marjorie stated that she has worked for every library branch in the system (including the Bookmobile) with the exception of Argyle!  Many who know Marjorie would say she has never met a stranger…. Just this past week Marjorie spotted Mayor Alvin Brown in the grocery store. She called out his name and introduced herself, told him that she has always wanted a picture with him and she got one and it is being shared here with her library family. The Graham Branch staff wish her good luck in her future endeavors and hopes she enjoys visiting with her large family and many friends. Everyone wishes her the best.

JPL Celebrates 100 Years As Member of FDLP

Kathleen Krizek, who heads up Main's Special Collections Department, her team,  Kathy Lussier's CR&M team, and Mitesh Sangani's Conference Center team, and the U.S. Navy band's beautiful music--all made an inviting setting for the bevy of political stars and others attending the 100th anniversary celebration of JPL's participation in the Federal Depository Library Program (FDLP) at Main, August 26, 2014.  One or two pictures would not do the event justice, so treat your eyes to one of the best executed programs ever at JPL.  Every employee who worked on this project can say you spotlighted the library at its best: 
                          https://www.flickr.com/photos/34206377@N08/sets/72157646882793681/
The Navy Band Southeast's Woodwin Quartet, Fair Winds, provided a pleasant backdrop of music while attendees enjoyed refreshments prior to the ceremony.  Ms. Krizek welcomed everyone and invited them to tour the closed stacks housing Government Documents later.  Director Barbara Gubbin acknowledged special guests, spoke about Jacksonville 100 years ago and read a letter from  the Dean of UF Libraries, Judith Russell.  She noted that JPL has the 3rd oldest FDLP collection in Florida. 

Library Board Chair Dr. Brenda Simmons-Hutchins spoke about the value of being a government documents depository and the importance of free access to knowledge, and read a letter from the Superintendent of Documents, Mary Alice Baish. She was pleased her husband could accompany her on this important occasion. 

Congresswoman Corrine Brown underscored Dr. Simmons-Hutchins' statement about the value of access to free information, encouraged everyone to vote this last day of early voting, and credited Dr. Simmons-Hutchins with getting her here and convincing her that she should  vote "yes" for establishing an independent library taxing district for Duval County, which was on the ballot.  She also said she hoped CM Bill Gulliford, who was present, and others would favor it.   

State Senator Tony Hill closed the program by reading the Mayoral Proclamation celebrating JPL's 100th anniversary as a member of the Federal Depository Library Program.

Ms. Krizek said about the tour she conducted after the program, "I took CM Bill Gulliford, Mayor’s Deputy Chief of Staff Michelle Barth and Paul Martinez, Director of Intra-Governmental Services, on a tour of the closed stacks housing Government Documents. They appeared impressed by the types and depth of information in the collection. Two other depository coordinators, Barbara Costello (with Stetson University, which houses Florida's oldest FDLP collection) and Jan Swanbeck (with UF, which houses the second oldest FDLP collection) were special guests and were also taken on a tour of the rest of the Special Collections area.

 "I enjoyed the chance to show our department, its collections, and staff to individuals who are not regular users. We hope to broaden awareness of the depository and the materials we have available to assist reference staff help customers with research."

(The picture above includes L/R: Director Gubbin, Congresswoman Brown, Library Board Chair Dr. Simmons-Hutchins, State Sen. Hill, Senior Librarian Krizek, Ms. Swanbeck and Ms. Costello. .....Ms. Krizek and CM Gulliford on the tour of the closed stacks in Special Collections are seen in the far right picture on the top row on the link above.) 

SOM Celebrates India

Keli Likins, SOM's Manager, invites everyone to an adventure in Indian culture, "This is our display with Ganesha advertising our upcoming incredible India program on September 6 @ 2:00.  There will be an Indian dance performance, henna tattooing, storytelling and a craft.  Free Indian refreshments will be provided by House of Spices India Cuisine Art.

"Volunteer Gail Lafser (L) , created the Ganesha. Leslie Patterson (R) Library Clerk, helped to plan the program."