Staff Profile

Sigrid (Sig) Wellhausen poses left in a photo of her with Deadpool (cosplay) and CW's Melloney Shepherd at Dragon*Con 2012.  As you will see, Sig has a serious side she uses to better her life and others--all together an interesting, intelligent young lady worth knowing better.  (An article about her research project at UNF, mentioned below, was posted on this blog soon after its completion.)

Sig was unanimously voted as a winner of the Model the Way award and Employee of the 3rd Quarter (April-June 2013).
  
 Q: You are a part-time clerk at WST now.  What is your previous work experience in JPL or elsewhere?

 A: I started as a part-time page at Maxville in 2006 while still in high school. Within a few weeks I moved up to a part-time clerk. In 2011, I started working as a full-time clerk at WST. In January of this year, I dropped back to part-time clerical for educational reasons, to wrap up my bachelors degree. While holding a position with the library, I worked on a research project with the chair of my department at UNF in the fall of 2011 and completed a criminal justice internship this past spring.  Recently, I was promoted to a part time clerk at WST.  
  

       Q: You obviously have good people skills to get cooperation and accurate input from different employees to compile a new JPL missing/damaged manual.  What is your personal take on dealing with people to get needed results? 

 A: I would not say my people skills are exceptional. I try to be sincere, direct, and respectful with everyone. I have found if you politely ask a clear question, typically people are willing to help. Of course, this doesn’t always work, but I find it a great rule of thumb when dealing with patrons and co-workers.

      Q: What steps did you take to rewrite JPL’s missing/damaged manual?

A: The manual was mostly from scratch, not really a rewrite. Prior we had some policies and procedures, but not a manual. A good portion of the material is not policy, but general directions. The obvious first step was to find an efficient way for me to handle the clerical damaged materials job. This is a larger feat than it sounds. I learned a lot from Melloney Shepherd, from whom I took the position. I worked as a damage clerk for about a year before a firm routine for dealing with damages was settled. During this time, I thoroughly familiarized myself with standing policy, new policy (floating media), billing, what resources we have for repairing materials, capabilities of Workflows, and the best way to communicate with other damage clerks. I frequently sought the expertise of Marilyn Jordan and Jane Harris in figuring out how to handle various issues, and they proceeded up the chain of command as needed. I’m not sure which clerk began sending blanket e-mails to all damage clerks trying the match-up mix-ups, but it was a great step in getting us communicating. Once a decent system was implemented, it was just a matter of taking the time to write and create the text and images.

       Q: Tell us about the improved efficiency the rewritten manual has effected system-wide?  

 A: The manual really came about because of the shift to floating media. Prior to floating media, branches really did not need to coordinate nearly as much. A portion of standing policy and procedures were made obsolete by this change, and new procedures had yet to be written. After some trial and error, circulation staff was told to keep damages in-house regardless of originating library. The manual is a great tool in pointing out how obsolete some of the procedures have become, the reality of new policies, and highlighting all the grey areas between policy, procedures, and actually handling damages. For example: Basic procedure stipulates that damaged material that has been billed to a patron should be held on the damage shelf for six months. However, on occasion we encounter possible biohazards that render items unsafe to hold. Such as, items might be covered in blood (yes, this really happened; I have pictures), cat urine (no pictures for that one), or regurgitation (more pictures). What then? That is something that is covered in the manual, and can streamline how clerks across the system would respond to such instances.

       Q: What is something you would like to share about yourself that most of us don’t know?

 A: While most people quickly figure out that I am a massive nerd, only a handful of people know that I attend a sci-fi/pop culture convention every year in Atlanta. Several other JPL employees attend as well, so I’m in good company. The convention includes LARPing, cosplay, gaming (video and tabletop), puppets, books (youth and adult), comics, movies, TV, etc. Also, my Toyota Rav4 has been named G.I. Joe--affectionately referred to as Joe. 

Who Would Wait Outside In This Heat?

Marshelle Berry, Webb Wesconnett Region Manager, took a couple of photos showing the popularity of CW.  Considering the high temperatures we are experiencing, the shot above is a testimony to the real need for libraries.  Inside CW, you can see customers thought it was worth waiting in the heat to use a computer, get a book, information. etc.

Great Buys at the Friends of JPL RIGHT NOW!

FJPL’s Book Warehouse has bargains for book lovers this week:

August 29 (Thursday) – 4:00 to 7:00 PM $10 for a Bag of Books

August 31 (Saturday) – 9:00 AM to 1:00 PM $10 for a Bag of Books

You'll find a selection of Better Books and a selection of DVD’s, Books on CD, Music CD’s at ½ price.

Remember – The Friends of JPL are continually restocking the shelves to have a fresh selection for you.

The Book Warehouse is at the University Park Library, 3435 University Blvd. N. (just a few blocks north of JU, on the right).

Need more information?  Visit the Friends website (fjpl.org) or call 630-2304.

Promote this sale and get yourselves some good buys, too!  Be a friend to the Friends.

Setting The Stage For Support

Marshelle Berry, Webb Wesconnett Region Manager, and CW's Children's Senior Librarian, Stephanie Miller, met with District 10's City Council Member Reggie Brown at The Mary Lena Gibbs Center, August 22, seeking his support for JPL.  At CM Brown's request, they later conferred with CM Brown's assistant about opportunities for CM Brown to visit Webb Wesconnett Branch after the City's budget hearings.

JB Hosts 200+ For SRP Party

The Beaches Branch SRP wrap-up party received good coverage in The Beaches Leader, August 15. Nicole Saville said, "We had a great turnout of over 200 people who enjoyed ice cream and toppings, face painting, and balloon twisting.    

"What better way to reward all the people who participated in our summer reading program, to say goodbye to summer, and hello to the new school year than with ice cream!  The Beaches Leader, along with our local Target store, provided ice cream and several employees to scoop it up for our customers.  Everyone enjoyed it and our activities."  

NW Staffs At An "A" School's Community Day

NW's Gloria Buenavista, Janice Best and Davi Harmon (not shown in the picture) went to the "A" elementary school's annual event, Carter G. Woodson Community Day, Saturday, August 17. It was the fifth year the successful event has been held at the medical arts magnet school.  The event that has grown every year, thanks to the ongoing sponsorship of a local business man, Andrew Coleman III.

Out of the 800+ families that attended, Gloria reports they talked to at least 363 parents/guardians, staffs, students and visitors. Gloria said, "We discussed services JPL provides and handed out flyers about the library's databases and programs, such as Early Release Day Fun and story time hours. We answered a lot of questions, particularly about their library cards." 

Take a look at First Coast News coverage of the event:
http://www.firstcoastnews.com/news/local/story.aspx?storyid=324254

Kudos From Customers

Beaches Branch:  I was referred to a Mr. Randy Mapanoo on how to install the new Library App. I cannot find the words to express my thanks for his understanding, patience, and knowledge. …He was wonderful! …

Main Library – Ref/Non-Fic/Special Collections: Mrs. Karren Deas is a wonderful teacher for my keyboarding class and I have learned quite a bit from attending and really enjoy the class! Please keep her teaching because she is the best! Thank you!

Mandarin Branch:  This note is in regard to an employee at the Mandarin Branch Library, Mr. David Foster. His interaction with the parents and children in the library is always very professional-yet has a nice balance of friendliness. He has a recall of names and faces that I envy, and a genuine desire to make a "day at the library" one of enjoyment. He is always eager to help answer any question, locate a resource and listen to young ones as they ask questions. …Mr. Foster has that firm yet gentle way about him…Our family first became acquainted with Mr. Foster while he was working in the Children's area at the South Mandarin Branch. My daughters are now 19 and 21. We talk often of how much we all enjoyed "Library Day" each week as they were growing up. (I saved each of their original library cards with their preschool signatures). Mr. Foster is an asset to the Mandarin Branch Library and a treasure to the parents and children who have the opportunity to be served by him.

Pablo Creek Branch:  I want to thank the children's department librarian (Cheryl Callavini) at Pablo Creek for helping me select books for my daughter yesterday. I am an English teacher and know children's literature but without her expertise, we would have missed some great authors. Thank you, JPL, for helping ignite my daughter's excitement to read.

South Mandarin Branch: I am most satisfied with the staff (Keli Likins, Margo Crafton, Michelle Petrin, Gavin Lambert, Linda Ehnert, L. Waller, K. Curler, and  S. Yam).  When in need of assistance-either at the library or through phone and computer. They are very helpful and have always successfully provided me with the information I need.

If You're Happy, Your Face Will Surely Show It!

WBK's Library Associate Kimberly McTeer reports:  Westbrook held their Back to School/End of Summer Reading Bash, 1 pm - 3 pm, August 16. Children indulged in coloring, board games, and an ice cream eating contest. They were most excited about the ice cream eating contest and their faces showed it. There was a big turnout and now they are ready for the school year to begin.

KR: Safety First

Keeping JPL Safe!  Mandarin Library Clerk Sara Peretzman participated in the 16^th Annual Avenues ShAdCo Safety Fair on Saturday, August 17, at the Avenues Mall.  Sara is the Safety Officer at Mandarin and is a member of the Sheriff’s Advisory Council (ShAdCo).   

Rep. Mia L. Jones Visits Highlands

On August 15, State Representative Mia L. Jones (standing,center above) visited Highlands Branch for a Back to School event and she drew the winning tickets for backpacks stuffed with school supplies that were donated by Highlands staff.  To ensure that no one went away empty handed, Representative Jones also gave out backpacks she had brought for this event.

A JSO officer then presented some good pointers on safety to the audience of children and adults.  The program closed with games and everyone enjoyed pizza and popcorn.

A Shout Out For I Love My Library

Shelby Boyter recently showed off her I Love My Library sticker with a stuffed friend at the Mandarin Branch Library. Jacqueline Boyter shared this photo of her daughter while attending the Stories for Young Children Program, August 15^th.

An Act of Kindness That Speaks Volumes

West Regional staff were complimented by a customer who noticed what a big difference their caring made in one appreciative life and the customer emailed Connie Holt, wife of City Council Member Ray Holt, Jr., this recount: 

"The elderly woman in the picture, Helen Ketchie, is our neighbor. She has many health issues, so reading is her life, and a trip to West Regional is her big weekly outing. I guess the staff at West Regional picked up on that, and went above and beyond to make those days much easier and certainly sweeter.

"When Mrs. Ketchie was about to bag up her heavy load of books for the week, a staffer (Wish I'd gotten her name! She is very kind and professional.) stepped away and came back with the rolling book carrier shown in the picture. She said, 'Mrs. Ketchie, on behalf of the staff here, we'd like to present you with this.' They'd noticed she used a cane and struggled with the heavy book bag. In fact, I think they'd been carrying her books to her car sometimes. Wow. I'll bet that's not in the library SOP manual. This is what happens when government employees have the permission to think for themselves and make good decisions.

"I had to ask if I could snap a pic. Look at the I-feel-loved look on this sweet lady's face.  Way to go, West Regional staff! So thankful this is MY library."

Regional Manager Jane Harris said, "The idea for giving the bag came from Noah Thomas (pictured with Mrs. Ketchie above).  The bag was originally owned by Yuri Jewitt, who gave it to Noah since she was not using it."

KR Reaches Out All Summer

Mandarin Library Assistant David Foster recently received a surprise thank you--a colorful writing board--from the Great Strides Academy where David has been presenting an outreach program once a month on Monday mornings.  Monday outreach at Great Strides is a great example of KR's continuing to provide public service to the community despite their being closed to the public on Mondays.

KR: Winning SRP Programs All Along the Way

Thanks to Mandarin Branch Manager Lynne Baldwin, we have a colorful review of their Summer Library programs.

Jackie Meadows was in charge of the BreakSpot Free Summer Lunch Program at the Mandarin Branch where 973 lunches were served to children under the age of 18 from June 11-August 9. 

Local Author T. L. Randall, is pictured above with KR's Children's Library Assistant, David Foster.  Ms. Randall read from her book, Don’t Try to Kiss A Lizard, on August 8.  

Juggler Ron Anglin wowed an audience of 135 children and parents at KR's “Juggle Like An Egyptian” program, July 24, and  Geddy Gecko (first picture above) entertained 69 kids and parents at the Mandarin Branch Library, July 17.

Mandarin Branch Library staff show off their 2013 Summer Reading Visual display of the large JPL Logo.  The multitude of blue and yellow dots represent each book read during the 2013 Summer Reading Program at KR.  Pictured clockwise from left to right:  David Foster, Lisa Veal, Eric Cusaac, Robert Mosley, Diane Lewis, Hongying Song and Stacey Van Hoy.  

What wonderful accomplishments you have to brag about, Mandarin Branch, for your Summer Reading Program! 

DU Plays Mind Games

DU's Beverly Mason reports their "Price Is Right" College Edition program helped keep attendees' minds sharp in preparation for fall classes.  Fun mind exercises included these games:
One Away  - Had to choose the correct call number for an item
Ten Chances - Had to unscramble words
Lucky Seven - They had to guess the gross earnings in the opening of a film.
3 Strikes - Had to put the words in order for our slogan "Start Here Go Anywhere"
The Race Game - Had to choose the correct year 5 colleges were founded
Switch? - Had to determine the correct author of 2 books
Showcase Showdown
And don't forget the final showcase

Prizes for each game won were various school supplies, and the grand prize for the final showcase was a backpack filled  with school supplies.

I Meant To Do My Work Today

JPL's Ed Lein, a librarian at  Main, schedules and is a big proponent for "Music at Main".  He wrote the music for a song, published in May 2013, which was arranged for trumpet and piano. The poem is by Richard Le Gallianne (1892, public domain).  Ed wanted to share it with you, so click on the link:    

http://edwardlein.instantencore.com/web/video_details.aspx?ItemId=1184909

      I Meant To Do My Work Today

I meant to do my work today—
   But a brown bird sang in the apple tree,
And a butterfly flitted across the field,
   And all the leaves were calling me.

And the wind went sighing over the land,
   Tossing the grasses to and fro,
And a rainbow held out its shining hand—
   So what could I do but laugh and go?

                          ----------------

We can all relate to this little ditty at one time or another, Ed, and on weekends and vacation is not a bad thing to do.

NW's Great Program For Youth

NW recently hosted Dr. Arvin Johnson, Northwestern Middle School Principal, and Apryl Shackleford, DCPS Florida Blue Teacher of the Year, to hold a reading discussion for adolescents, "Locking In On Literacy".  The room was filled with avid listeners, grabbing every word these educators had to share.

After the program, everyone shared their take on the program and enjoyed refreshments.  (Thanks to Gloria Buenavista for the input.)

Additionally, DCPS School Board member Paula Wright and State Senator Audrey Gibson both gave brief talks to the students.

Staff Profile

Pictured above at Executive Assistant Andi Hammond's desk in Administration are Mariah Cohen and Damon Edmond, Jr., who agreed to be the subjects for the August "Staff Profile".  Both recently finished their six week assignments working at the Main Library as participants in the Mayor's Summer Job Program.  Damon worked under Andi Hammond's supervision and Mariah worked in Kathy Lussier's department, Community Relations & Marketing.  The summer job initiative was intended to help the teens build character and confidence, gain exposure to careers, and learn real skills for the workplace.  Mariah interviewed herself and Damon to answer the first four questions.

 Q: What did you do?

Mariah: I filed, distributed fliers and posters, set up meetings, helped update the library quarterly report and assisted with an article for the e-newsletter. I worked behind the scenes and observed the financial and creative aspects of the library.

Damon: My main duty was to help assist my supervisor with administrative duties. I filed and helped organize shelves and office supplies.

Q: What did you learn that will help you in the future?

Mariah: I learned to ask questions, to ask for help, to network and talk to people. At first, I’d just do my job and go. As time progressed, I interacted more with my coworkers to initiate meetings and help with projects.

Damon: I want to become a doctor and I know filing is important in the medical field. A coworker said that “filing could make all the difference between life and death.” I will never forget that. The experience was humbling and gave me a small snapshot of corporate America. One positive trait I learned was patience.

Q: What will you remember about this experience?

Mariah: The best thing about it was the people. And the group training we got at the beginning helped prepare me for future endeavors. I left the office every day with a smile on my face; I received sound advice for the work place and for school.

Damon: The people and the skills I’ve learned. My supervisor and coworkers taught me workforce related skills and skills to better myself as a young man

Q: What was the most surprising thing you learned about the library?

Mariah: I learned the library is a lot more than just books! It offers services to everyone. It is a multitude of things—a venue for meetings and weddings, a place for reading and research, a fun day for summer camps and school, and the list goes on. I developed a new appreciation for the library, especially seeing beneficial programs such as Talking Books and CAL.

Damon: The library is closely linked to our city government and it provides a multitude of services for our citizens.

Q:  What is something you want us to remember about you?

Mariah: One thing I would like you to remember is my drive and work ethic.  My dedication to this job/internship comes form wanting to be a role model to my generation and generations to come.  Young women all need a positive, respectable person to look up to and I choose to be that person that helps mold and shape others.  I always had a positive attitude and bright smile on my face, always eager to do what my day and job may bring.

Damon:  I hope you remember that I am a wonderful representation for the future generation.  I was a very hard worker and brought hope that the younger generations would bring forth great workers and role models.

Before their going away party here at Main, four of the youth workers, Damon, Mariah, Lakeisha Wright, and Nala Washington gave a PowerPoint presentation about the "scavenger hunt" assigned to them as their first duty.  The student workers explored downtown Jacksonville and were surpirsed at their many discoveries--a real history lesson that dealighted all of them.  Administration staffs were surprised at the comprehensive, professional presentation these bright young people made.  Yes, we will remember you as good role models for other young people and we appreciate your excellent work ethic.

Busy, Busy At Southeast

Just how busy is SE when UNF tutors are there helping customers? Senior Librarian Anita Haller took pictures every 3 feet in one session recently for us to get an idea of the popularity of these tutoring sessions.  Anita  said, "It is really crazy. We have approximately 118 people here in this session: 27 student teachers, 55 children being tutored, and their parents. There are small groups tucked away down every aisle, nook and cranny."  Fantastic, Anita!

In Memory of Jean Brinkman

Our sympathy goes out to the family of Jean Ulmer Brinkman, who  passed away July 21, 2013.  Our appreciation goes to Sharon Jaskula, Program Manager, Center for Adult Learning, for the memorial to Jean that she contributes here.  Sharon knew Jean well and we asked her if she would write about Jean and her exceptional contributions to this community.

"For long-time members of the library family, those few words of Jean's passing evoked great sadness and stirred memories of a special woman whose legacy continues to impact the quality of life for many in our community.

"Jean Brinkman worked for JPL from 1984 – 2002. Prior to coming to the library, Jean obtained her Masters of Education from UNF and taught learning disabled/special needs students for Duval County Public Schools. In 1984, Jean was hired to coordinate adult literacy services for JPL; her college thesis on computer-assisted learning led to the library’s creation of 'Computers and Literacy', the first program of its kind in Florida to use technology with adult new readers. Computers and Literacy (CAL) was later renamed the Center for Adult Learning, a program that still carries out the mission Jean began nearly 30 years ago.

"As a Jacksonville transplant and a new teacher fresh out of college, I could not have predicted the lessons I would learn from Jean when I began working at CAL in 1987. She was the first real Southern Lady I’d ever met - a woman who still referred to her parents as 'Momma and Daddy' and believed carrying a white handbag after Labor Day was a major faux pas. But it was the way Jean epitomized southern hospitality that forever influenced my view of public service. Jean had a gentle graciousness that was conveyed to every student and visitor who came through our doors. I watched how she approached the unkempt homeless or mentally ill men and women who wandered into our department, how she greeted and attended to them as if they were respected guests in her home. Jean felt a personal responsibility to serve and restore the dignity of those who needed help. Her kindness was humbling.

"Later in her career, Jean took another position with the library, but not after sharing her exceptional teaching and grant writing strategies to ensure the quality and longevity of CAL. In 2002 she retired from the library to spend time with her best friend - her husband, Walt - as they traveled across the country to spend time with their many friends, their two sons, and their grandchildren. Her Facebook page began to fill with pictures of weddings, graduations, reunions, and road trips. A picture of a smiling Jean standing with her family was posted last week, taken just two days before she passed away of Lou Gehrig's Disease.

"A few paragraphs can’t begin to capture what Jean’s work has meant to the thousands of adults who learned to read because of a program she created. When a CAL participant reads to his child for the first time, or passes that supervisors’ exam, or can order from a menu without pictures, he will never know that Jean Brinkman’s life has touched his own. But some of us will never forget.

“ 'Everybody can be great...because anybody can serve. You don't have to have a college degree to serve. You don't have to make your subject and verb agree to serve. You only need a heart full of grace. A soul generated by love.' - Martin Luther King Jr."

As you see, Jean Brinkman did not just retire; she was careful to plan for it and made sure she chose a well-deserving, capable person to carry on the kind of work you cannot put a price on and now Sharon Jaskula is doing just that--a proper legacy to Jean Brinkman.

After Jean's work in CAL, she served as an Administrative Assistant focusing on recruitment and training as the library prepared for the system’s expansion as part of The Better Jacksonville Plan (BJP).

Above is a picture of Jean while she was employed with JPL and below you see Jean and her husband, Walt, happy as they can be.  Thank you, Jean, for all you did for so many and especially for mentoring Sharon Jaskula so well.

 
Services are scheduled for 11 a.m., Friday, July 26th, at Riverside Presbyterian Church.  Expressions of sympathy can be mailed to the family:  78 Blackwood Court, Unit A, St. Johns, FL 32259. 

What A Plus For PCR's SRP

Kathy Lussier, Ron Block, and Laura Minnich are to be congratulated on developing a partnership with Alhambra Dinner Theatre to present Joseph and the Amazing Technicolor Coat on July 20 at Pablo Creek Branch Library. The cast also entertained the audience with a song and raffled off a four-pack of tickets.  Children's Senior Librarian Cheryl Callavini reported the audience was thrilled with the performance that was one of their Summer Library Programs.

Pablo Creek Branch's DeLon Rowan Really Digs It

Youth Services Specialist Julie Pactor forwarded the ever-talented, DeLon Rowan's description of her art work for the Summer Reading Program theme, “Dig Into Reading”.  DeLon created a Book Mine to promote SRP, and Children's Librarian Senior Cheryl Callavini asked her to create a mine tunnel for kids to crawl through as part of her Stories for Young Children Program. Children have the opportunity to crawl through the mine at the end of the program. The front of the mine pictured is attached to a long box that creates a tunnel for the kids to crawl through.

Delon created the Book Mine with cardboard for tools, mine roof, and the mine cart, plastic caps for wheels.  She used foam board for books and the front of the mine and styrofoam for coal in the coal car. It was completely comprised of recycled materials--costing the city nothing. DeLon's coal is so real looking, Cheryl said people actually have to touch it to realize it isn't.  DeLon's characters included characters from the “Dig Into Reading” theme.

Pablo Creek's Flower Grows TALL

Julie Pactor forwarded PCR's Library Assistant DeLon Rowan's photos of the Summer Reading Program “visual”. DeLon created a flower with a segmented stem. Each segment of the stem represents 100 books read. The flower had to "grow" from the time that DeLon took the photos to accommodate the number of books read. Two more stems branch off to the other side of the wall with smaller flowers.  

Friends of JPL Announce August Book Sale

The Great Jacksonville Book Warehouse Sale is coming up and it's another opportunity to help raise funds for JPL and give library customers and you a chance to get some books you've always wanted at 50 cents - $2 for most. All sales will be held at The Friends of the JPL, 3435 University Boulevard North (south end of University Park Branch Library.)

August 22 (Thursday): 4 pm -8 pm - Members Night (you can join there) - Buy One, Get  One Free
August 23 (Friday):  4 pm - 8 pm
August 24 (Saturday): 9 am-5 pm

All Sales Listed Below are $10/per bag of books:
August 25 (Sunday): Noon - 5 pm
August 27 (Tuesday): 4 - 7 pm
August 29, (Thursday): 4 pm - 7 pm
August 31 (Saturday): 9 am - 1 pm

Twist and Squeak

Brentwood Branch Library entertained 24 children, July 15, with balloons galore and a chance to see what they could do with them and lo! hats, swords, and something akin to modern art appeared in colorful plenty. 

Thanks to NS' Betty Williams, Library Associate Sr., for this picture. 

Kudos From Customers

Argyle Branch: The staffs of the Argyle Branch (Janet Ducat, Kimberly Kirkland, Angela Gaines, Robin Cumby, Sandra Lockley, and Annie Norris) of the Jacksonville library are very friendly and helpful if and when I need assistance. It's a nice feeling when you enter the library and are addressed by your name when they say good morning.

Beaches Branch: Your reference person, Eva Newton, was delightfully helpful. She walked me through the ILL procedure and when the book was unavailable, she showed me how to suggest a purchase. ...

Highlands Branch: Mrs. Felecia Battle...is an excellent worker and gives great customer service. I come to Storytime every week and I am very pleased with the way she works with the children and makes them feel welcome. She provides the children with educational songs as well as creative crafts my kids love. When she is not in Storytime, she assists me with finding books for my children and helps my kids on the Internet or on the Kidsmart computers. She makes the children's department very colorful and friendly with her amazing displays. ... My kids and I look forward to seeing her when we visit…

Regency Square Branch: Mia Brack in the Children's Library at Regency did a fantastic Friday morning Storytime! Both my daughters (2 1/2 & 1) really enjoyed it. The craft project she put together was also wonderful. Mia was able to hold the attention of a room full of children 4 years old and younger.

Willowbranch: I would like to express my sincere appreciation for the hard work, patience, and customer courtesy of Kathleen Brunner and Janice Adams at the Willowbranch Library in helping resolve some fines and checking in books.

April-June 2013 Innovator Award Winners

Our third quarter Innovator Award Winners not only "Dig Into Reading", they are making a big difference in the efficiency of JPL service and adding to the quality of life for many customers.  They think and act "outside the box". Above is one of the IA winners, Gloria Armstrong.  Don't miss all of these employees' accomplishments; you might find an idea or two for your library, too, by visiting Innovator Awards on JPL Neighborhood.

THE WINNERS ARE:

GLORIA ARMSTRONG, Library Assistant, Brentwood Branch

KRISTI DORNEY, Librarian, San March Branch

LUIS FLORES, Assistant Director for Facilities Management

ANITA HALLER, Librarian Senior, Children's Dept., Southeast Regional

GAVIN LAMBERT, former Sr. Library Associate, Beaches Branch 

ELLIS LEWIS, Processor, Collection Mangement, SST

JULIE REKOW, Part-Time Library Associate, Beaches Branch

TERRY WELCH, Library Clerk, Beaches Branch

Below are some of the staff that garnered a crowd of 1180 for Beaches Branch ComicCon, May 4, and preempted that with unique advertising, including a sandcastle on the beach at the Jacksonville Beaches annual opening--and 3 staff members won an Innovator Award for their outstanding contributions to this huge "first" for JB.

Congratulations, encore, whistles--and we can't wait to see what you do next!

Thought You'd Heard It All?

WST's Aracelis Diaz reports on their June 14 SRP Kick Off, "It was a great afternoon at West Regional. Mr. Al (Hampstead) delighted the crowd with his musical instruments and folk songs.  Hampstead Stage Company presented a play, "Secret Garden", and Ron Anglin juggled. Adding to the special entertainment that 140 attendees enjoyed, customers of all ages could indulge themselves in other crafts, light refreshments, and Worm Races; yes, you got it right:  WORM RACES! It Was A Great Afternoon at the West Regional Library indeed."

State Rep. McBurney Visits SOM's SRP

South Mandarin Branch Manager Keli Likins sent in two pictures of State Representative Charles McBurney’s visit to their lirary for the Summer Reading Program hosted by the Jax Zoo. Keli said, "It was a successful program with 108 kids and parents in attendance. Special thanks go out to Anita, Michelle and Lily for making this and many other fun events at the library possible this summer.
 

Pretty Lady; Proud Day

 

Marshelle J. Berry, CW Region Manager, proudly shares her Mother's recent accomplishment.  Mrs. Alma Smith was 2nd Runner-up in the Ms. Senior Jacksonville Pageant held on June 29th. She also enjyed a surprise visit by Jacksonville Jaguar Justin Blackmon.

JB Reminder: You Really Can Start Here - Go Anywhere

This delightful sign was created by Julie Rekow and patron Ed Fenton for the Beaches Branch Library! Start here – go anywhere!

Thanks to Theresa Welch for sending the picture for the blog.

Staff Profile

Andi Hammond is Director Gubbin's Executive Assistant.  Andi absorbs information lightening speed and is no slouch in getting things done and done well.  Andi laces her work with grace and a sense of humor and she's an anchor in a crunch.  Here she is pictured with her long-time boyfriend, Chris.

Tell us about your varied work experience and how that has been a rich resource to you as Director Gubbin’s Executive Assistant.

Throughout undergrad and graduate school I worked part time at a wine store and wine bar. There I learned that I love event planning and was able to develop several programs (classes, parties, tastings, etc.) which taught me the importance of planning and having contingency plans. I started working at an upscale hotel right after I graduated from college. That experience taught me the importance of customer service, never saying “no” to a customer but rather finding them an alternative when needed, and how to work with difficult customers. I returned to school to get my M.S. in recreation therapy, after which I worked with veterans with traumatic brain injuries, post traumatic stress disorder, and addictions. When I moved to Jacksonville I continued my work in drug and alcohol treatment and mental health in general. The biggest take-away from that that I can use in my current position is the importance of stress and time management. Being able to take care of yourself means that you are more able to help others when they need it. I focused a lot on stress management, relaxation, and mindfulness with my patients—that has helped me personally to stay in the moment and not sweat the small stuff.

Not having a library background, what has been most helpful to you in acclimating to the world of libraries?

I know most people dread meetings. But, when I first came to the library, I asked to be allowed to go to as many meetings as I could. It is important that I have a big picture view of the library as well as understand the day-to-day activities that go on so that I am better able to anticipate what the director needs and the needs of the administrative team and the Board. Talking to people and listening to everything that was going on really helped me to figure out my way around library language—although there are still times I find myself jumping on Google to figure out just WHAT people are talking about!

You have been in JPL during the most traumatic budget conditions. What aspect(s) stand out to you as being critical in getting through these times?

The resiliency of the staff has really been what has gotten the library through the last few years. It’s incredibly difficult to do your job well when there is so much uncertainty hanging in the air. The fact that staff are able to continue to do what they do—and do it so well—is a huge testament to what this library is about. I think that support from each other is going to be critical in continuing to deliver the high level of service staff do.

What is your key to success?

Organization. Hands down organization has been the biggest factor in being successful in any job that I have ever worked. Being organized means I can work more efficiently and effectively. Luckily for me I’m naturally organized (and actually enjoy doing it.) Working on the SDD committee this year was a lot of fun for me because I got to organize an entire event! To me, having a well thought-out plan helps deal with any changes or wrinkles that may happen. If you have a solid base, it’s much easier to make adjustments than if you are making decisions at the last minute. And, as we are all aware, changes happen constantly and on the drop of a dime.

Tell us something about yourself that most of us would not know.

I am a singer. Not a great one, but I do love to sing and perform. I began singing when I was in elementary school with my church choir and continued on to now singing with the Jacksonville Symphony Chorus. I’ve had several very cool opportunities thanks to my involvement in different choirs. The two coolest that I can think of are very different from each other. The first was in high school when I got to sing as part of the back-up choir for Shania Twain when she performed in my hometown. The other was getting to tour through Germany for 20 days with my choir in college. We got to perform in some of the most beautiful, historic churches—I even cried in the middle of one performance because it was so amazing. Just don’t ever ask me to sing karaoke—I won’t do it!

JPL Staffs' Contributions to Community Health Charities - 2013

Caring JPL staff donors to Community Health Charities for 2013 gave a total of $2,327.  You took the opportunity to benefit research and many people suffering from a wide range of diseases. 

THANK YOU TO EACH AND EVERY ONE OF YOU WHO GAVE!

Main Library Staff & Family Art Show Is Up At Main

Main Library's Marie Myers apprises us that the JPL Staff Art show is up at the Main Library and opening night is tonight, Wednesday, July 3, 20l13, for Art Walk.

Photography will be exhibited on the 2nd floor of the Main Library and all other art, such as paintings, drawings, and watercolors can be seen on the 3rd floor.  This exhibit includes art done by employees and  family members named below:

Cranston Burney (Main)
      Mia E. Clark (Main)
Ryan Fix (Main)
      Josh Jubinsky (Main)
Ed Koehler (family)
      Ed Lein (Main)
Marie Andrée (Main)
      Tony Miller (Main)
Rick Minor (family)
      Heather Perry (Main)
Allison Pulley (Main)
      Julie Rekow (Beaches branch)
Mike Shell (Main)

The art show will be up until the end of July so you have plenty of time to enjoy it and bring your family for a special treat.

Friends of SOM Hold Two-Day Book Sale

Friday, June 28, and Saturday, June 29, the Friends of South Mandarin Branch Library conducted a very successful Book Sale, popular with both adults and children, as you see.  Thanks to Branch Manager Keli Likins for the photo and heads up.

Bugs Invade NW

NW Library Associate Senior, Gloria Buenavista, reports that 29 kids participated in the “Bugs Story Time" presented by Stephanie Miller, Children's Librarian Senior, July 2, 2013 as part of NW's Summer Reading Program activities.  Mrs. Buenavista said, "What was planned as an hour long event had to be extended another 20 minutes because the kids were really into their bug making and did not want to quit."

The kids also enjoyed songs, finger plays and stories about bugs. As you see, the children did a wonderful job making their own personal bugs that were constructed out of colored egg cartons, pipe cleaners, etc.

Sen. Aaron Bean Reads 3 Stories at Mandarin Branch

Mandarin Branch Manager Lynne Baldwin and her employees enthusiastically hosted State Senator Aaron Bean on June 20, 2013.  Sen. Bean was the guest reader for their 11:00 a.m. Stories for Young Children Program at KR.

Sen. Bean read Lola at the Library, by Anna McQuinn and Rosalind Beardshaw, in which children learn that Lola’s is a family of readers.  He followed with Reading Makes You Feel Good, by Todd Parr, a story that reminds us that we can read anywhere.  Sen. Bean concluded his readings with Lola Reads to Leo, in which Lola has grown up more and now she reads to her brother.  Sen. Bean encouraged audience participation and families echoed his statement, “Reading makes you feel good because… and you can read anywhere!”. Sen. Bean held a quiz before the arts and crafts portion of the program. His emphasis was on reading comprehension questions based on the books that he read.  Families were rewarded with snacks that the senator had brought for this event.

Branch Manager Baldwin said, "Senator Bean remained with us as we made our own books, and he happily posed with one of our students so that mom could get a photo. We had 53 in attendance."  The KR staffs and Region Manager Michael Sullivan were happy to have their photo made with Sen. Bean, too.

CW's TumbleBooks Program Kicks Off

CW Region Manager Marshelle Berry is proud of Charles Webb Library Associate Christie Rogers, who shares the joy of reading using TumbleBooks, the animated e-books database for kids. She created this special pilot program, which was held June 19, as part of the Summer Reading events. Kids and parents enjoyed learning to use the database. Christie plans to do more e-book programs for kids in the fall using the new Electronic Classroom at Webb.

Congratulations, Christie, on a red hot idea!

DU Kicks Off SRP With Teen Cookout

Highlands Branch Library held a "Teen Cookout Kickoff", June 13, as their first Summer Reading Program.  Hosted by DU staffs, Beverly Mason, Cheron Williams, and Dana Curry, they and two parents saw 20 teens enjoy games such as Wii, Xbox, and board games, including Sorry and Connect Four, complemented with plenty of food: chicken wings, fries, nachos, fruit, and lil Debbie snacks.  One teen also received the first prize for their summer teen trivia questions.

Preceding treats, games, and door prizes teens received a summary of the Teen Summer Reading Program, including how to sign up and the need to log in the books that are read each week so the tPens can be entered into various drawings.

Kudos from Customers

Murray Hill Branch: The staffs at the Murray Hill Library (Raymond Neal, Chiquita Powell, Douglas Fair, Margaret Esposito, Mary Fletcher and Cheyla Scantling) are exceptional. They are very helpful and always willing to help.

South Mandarin, Webb Wesconnett; West Regional: Re: Spanish computer classes: I love to see the teachers, Luis Terron (volunteers at several branches), Angela Richman (SOM), Aracelis Diaz (WST) and Jessica Serrano (CW). I would like to compliment the services they have offered me.

Southeast Branch: Audience Program Evaluation - Intro to MS Excel May 21, 2013: What did you like best about the program? The instructor (Donna Peretzman) – Super.

Willowbranch Branch: I left a death certificate on the copier and Troy Eittreim contacted me and kept it safe until I could return for it. He has helped me previously when the printer was temperamental and took quite a while to print a long document, but he helped throughout with several jams, working right up until closing time to make sure I got what I had paid for.

Honoring The Life Of Vondera Brown

Kind, loyal, dedicated--just a few adjectives that describe Vondera Brown.  Her presence will be missed by her family and many coworkers and friends. 

Hard Work Reaps An Award

Northwest Branch's Gloria Buenavista is proud to share her family's recent celebration of her son, Jay-Jay, being honored as a Middle School Scholar for maintaining a 3.5 GPA throughout his middle school years at Darnell-Cookman Middle/High School of the Medical Arts.  He was presented the Eighth Grade Scholar Award at First Coast High School, May 21, 2013.  Jay-Jay is the handsome guy pictured next to his award.

Gloria reports that Jay-Jay is also volunteering at Highlands Branch this summer.

KR Kicks-Off SRP Joyfully!

The Mandarin Branch Library celebrated Summer Reading 2013 with a Kick-Off Party on Tuesday, June 11, 2:00 -3:00 pm.  In one hour, 72 children registered for the Summer Reading Program with 99 customers enjoying the festivities. (Pictured L/R:  David Foster,Frances Wickes, and Hongying Song.)