Good Reflections

Two employees celebrate 35 years each with COJ/JPL in September 2020:  Library Assistant Kathy Lynch and Library Associate Linda Smith.  Both work in SST.  Linda politely shied away from elaborating on her years with JPL. Kathy summed up her 35 years briefly, “I have worked in several departments, both in technical services and with the public.” Then she added some persiflage for old-timers and closed with some reasons JPL staff have persevered and why all of us can be proud of our library system.

“Remember when

you helped someone look up something in the card catalog?

you told customers JPL couldn’t take credit cards for fines?

you told customers, ‘Sorry, you can’t check your personal e-mail at the library’?

you first left a voice message on someone’s phone?

you didn’t know what ‘bundle your TV and Internet’ meant?

a keyboard was associated only with a musical instrument?

you used the *'fugitive fact file' for quick reference?

“So many changes and JPL still stands! JPL has survived budget cuts, hiring freezes, staff shortages, hurricanes, floods, droughts, and COVID-19. We survived and thrived and were named 2017's Florida Library of the Year!  I think it is because at its heart and soul are so many good people doing their jobs every day, no matter what. I have been blessed to work with many of them!”

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*A file of 3x5 cards each library reference desk maintained in the pre-computer era.  It held documented information and suggested resources for difficult and FAQ’s that the library received from customers. This was a means to save staff time and resources.