Monday, October 22, 2018

Kudos From Customers

Brown Eastside Branch:  Per Susan Mankowski: I was listening to First Coast Connect this morning (10/8/18), and there was a segment on the first annual We Rise Festival that is this Saturday at Brotherhood Eastside. Nick Thompson was talking about the neighborhood and the revitalization efforts that led to the We Rise Festival and said something about (and I’m paraphrasing slightly) people need to visit the Eastside Library to see the energy in the neighborhood. Mr. Thompson even mentions Shawn Norton by name as a direct influence on the neighborhood and the kids who visit the library! Way to go, Shawn! I love when the library has unsolicited positive response from the communities we serve. And this is much deserved. A major shout out to Shawn and the rest of the EB team!

Main - Center for Adult Learning:  Today in CAL, Yancy McQueen told me (Tammy Owens) and Katie Devanny that he couldn't believe he had written a formal paper for his instructor, Katie Bark, and that he was spending so much time editing and tweaking it to make it better. He told us that a few months ago, he was too afraid to write anything because he didn't have confidence in himself to do so.  He wanted us to know how much he appreciates what we all do down here.

Main – Special Collections:  Catherine (Currier) on the 4th floor at the Main Library was exceptional in helping me access the information I was seeking!

Murray Hill Branch: I was surprised by the size of the branch and the staff was extremely kind and the facilities were excellent. I’m so grateful for all that the library does.

Southeast Branch:  Linda (Bryan) was really great and helped me out tremendously and was extremely patient with me.

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