West Branch: I have visited the Chaffee Road Library every week for many years and have come to know the staff there very well. They are all very polite, eager to assist me with any requests, problems, and suggestions to make sure that my visits each week are memorable. Just wanted Human Relations to know that you have an awesome staff at the West Branch. (WST staff: Sharon Kirkes, Eve Harm, John Jessee, Dana Curry, Julie Horton, Bill Figlietti, Shannon Buchanan, Latisha Woolbright, Jessica Carpenter, Melodie Brunson, Jessica Roling, Kelsey Groth, & Stephanie Brantly,)
Wednesday, December 20, 2017
Kudos From Customers
Main – Genealogy: I suppose
I am a little slanted in their favor since I use their expertise so much but I
vote for Genealogy/Special Collections for Department of the Decade, at
least. (Genealogy: Laura Minor, Christa Snow, James Brasfield,
Catherine Currier, and John Wilson.)
Main – Makerspace and SST –
E-Services: Regarding classes offered in the Jax Makerspace: I recently
took a sewing class (Nancy Swain) and thought it was just fantastic.
Regarding the E-service's certification program: I live in Springfield and was
participating in the computer classes working on my certification. The
certification process got me to check out different libraries because the class
I needed wasn't offered at Main at a time I could attend. I was quite pleased
that I had a chance to check out another library. Overall, the library is doing
great work.
Mandarin Branch: Mrs.
(Isabel) Santiago, Wanted to thank you for being at the Mandarin
Library. My great granddaughter needed a science experiment and you told
us about the carnations. Thought I would share one thing from the weekend
when we got back from Winn-Dixie with the flowers. I told her to go ahead and
get the water in vases. Well Isabella got three Mason glasses instead of
vases out and cut the stems and showed me the flowers floating on top of the
water; oh boy! So back to the store for more flowers. I will never
forget. May you and yours have a safe and happy new year. Oh, Isabella got a 95 on her project.
Pablo Creek Branch: I am
extremely satisfied with all the staff at Pablo Creek Library. However, I am
especially pleased to have interacted with an employee of yours named, Jason
Enoex. The guy was INCREDIBLE! He has gone out of his way numerous times to
talk with me, show me to the right resources or help me with my searches. The
guy is amazing. He always stops what he is doing, greets me with a smile and
asks me how he can help today. He is personable, professional,
knowledgeable,... the guy always seems to be at the library and always seems to
be working hard. It is so nice to see such a positive and motivated individual!
He has made some difficult work much easier by patiently explaining what I need
to do and where I can find the information I am looking for. ...
West Branch: I have visited the Chaffee Road Library every week for many years and have come to know the staff there very well. They are all very polite, eager to assist me with any requests, problems, and suggestions to make sure that my visits each week are memorable. Just wanted Human Relations to know that you have an awesome staff at the West Branch. (WST staff: Sharon Kirkes, Eve Harm, John Jessee, Dana Curry, Julie Horton, Bill Figlietti, Shannon Buchanan, Latisha Woolbright, Jessica Carpenter, Melodie Brunson, Jessica Roling, Kelsey Groth, & Stephanie Brantly,)
West Branch: I have visited the Chaffee Road Library every week for many years and have come to know the staff there very well. They are all very polite, eager to assist me with any requests, problems, and suggestions to make sure that my visits each week are memorable. Just wanted Human Relations to know that you have an awesome staff at the West Branch. (WST staff: Sharon Kirkes, Eve Harm, John Jessee, Dana Curry, Julie Horton, Bill Figlietti, Shannon Buchanan, Latisha Woolbright, Jessica Carpenter, Melodie Brunson, Jessica Roling, Kelsey Groth, & Stephanie Brantly,)
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