Monday, October 23, 2017

Kudos From Customers

There were only three branches from all of JPL that had compliments for individual staff.

Pablo Creek Branch:  I want to thank Mandy Elliott for help on Ancestry.com. She was able to find the customer's father and knew what she was doing.  Thanks also to Jason Enoex who watched so he could learn...

Southeast Branch: I want to…give a librarian a comment. Her name is Kimberly Smith. She was such a great help and she had so much patience with us. I really enjoy her. If everyone was kind hearted and caring like her this world would be a better place.

South Mandarin Branch:  Going to the library is always a pleasure. But yesterday I had an especially delightful experience because I asked a question of Angela Richman. Not only did she answer the question, but she went on to introduce me to so many library functions about which I was clueless, e.g., holds, borrowing from other libraries, using the bar codes. Ms. Richman is a wonderful teacher. Now this 83-year-old can stop complaining about the technology in today's libraries and appreciate and use all the functions of the computer age. Please extend my thanks to Angela Richman.

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