Monday, May 22, 2017

Kudos From Customers

Argyle Branch:  My experience at the Jacksonville Public Library in the Oakleaf area on Old Middleburg Road was amazing. Abby (Alberlyn Pabustan) is extremely kind and helpful. Thank you so much for having employees like her.

Main – Florida Collection: I would like to commend one of your employees for offering me outstanding and professional assistance…in the Florida Collection.  Mr. (James) Brasfield assisted me with viewing and saving some articles on microfilm. His assistance was invaluable to my research and I couldn't have done it without him. Mr. Brasfield is an asset to your organization.

Pablo Creek Branch: Excellent storytellers (Kim Smith and Chris Tabur), who are so patient and great with all ages! Pre-literacy skills are well defined. ...

San Marco Branch: I would like to comment on Amber  (Pierce) who recently (May 5th) left San Marco branch for a position at the Beaches Branch. I worked for 38 years at new car dealers and 36 years at a private country club, so I am familiar with dealing with the public. Amber was always helpful and courteous to me at the check-out area. I observed her being the same way with other clients. She has excellent people skills and is in general a very nice person. You at the Jax Public Library system are very fortunate to have her in your employ.

Westbrook Branch:  ...I enjoyed visiting the library with my service dog and we were welcomed and made to feel very comfortable and it helped a lot when we needed it. So I just have to say thank you very much.  (Staff: Sean Wallace, Erika Zeigler, Susan Williamson, Chiquita Powell, Akeem Adell, and Veronica Lee)

No comments: