Tuesday, October 11, 2016
Does Excellent Service Pay?
Last week, Library Clerk Pam Branam was
assisting a customer who had a $1.80 fine. After the transaction was completed,
the customer said, "Since you were so nice and courteous, I want to make a
$30 donation to the library." (Thanks to Pam who made all of us at JPL look good and to NW Branch Manager Laura Minor for letting us know.)
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NW
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