PCR has a customer survey board that asks, "The Pablo Creek Library is now open on Monday. How does that make a difference to you?" (It also serves as a not so subtle reminder that JPL works hard to make customer service better.) Monday, February 08, 2016
Post-It Note Survey At PCR
PCR has a customer survey board that asks, "The Pablo Creek Library is now open on Monday. How does that make a difference to you?" (It also serves as a not so subtle reminder that JPL works hard to make customer service better.)
Library Clerk Raquel Soto had a great idea to keep some Post-It notes at the Circulation Desk so customers could write a note as she checked out their items. Then customers could post their notes on the board on the way out.
PCR Manager Jackie Spiritas sent us this picture of the mother with her little girl, who participated in the survey, and said her.stuffed animal (in her hand) was
doing it, too!
The more the better!
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