JPL Staff News: Kudos From Customers

Friday, December 18, 2015

Kudos From Customers

Beaches Branch: I wanted to thank the library and Ms. Gail (Blumberg) for having the beading class…It was my first experience with Native American beading. I learned a lot and enjoyed meeting more folks in my community with like interests. It’s great that you offer classes such as this for adults. Look forward to similar offerings in the future. Thank you!

Main Library and Pablo Creek Branch: (Re: Amber Holley and Jackie Spiritas) I'm the Asst. Director of IT for the North Central Regional Library - I attended the YALSA conference in Portland and am writing to request a copy of the presentation on "Teaching Urban Teens Valuable Skills". This was presented by two of your library staff members I believe. We are interested in holding a job fair and would love to have a copy of the presentation for future reference and planning. This was a great presentation and an excellent idea. Thank you for sharing!

Mandarin Branch: A grandmother wrote a thank you letter as it was dictated by her two 3 year old grandchildren, thanking friends for chocolate popcorn, etc. Later, the grandmother attached a copy of the letter to her comment card left at KR. The comment card reads, “Attached is a copy of the thank you letter my not-quite 4 year old grandchildren wrote to some friends. Miss Allison (Pulley) and Mr. David (Foster) have made a wonderful impression on them as you see in the letter! You will notice that these librarians received more attention than even the chocolate popcorn my friends gave them. I would like my Sophie’s and Evren’s comments included in these employees’ next performance review. Good work—especially with lasting impact as theirs has—should be rewarded.”

Murray Hill Branch: Re: Cheyla Scantling: …I came...needing help. …There is a girl there, who…was so very nice to me…I asked her to help me with my computer work; she said, “No problem” and showed me how to print. I told her I was not good at computers and she said not to worry because we all have something that we're not so good at. She made me feel so much better about being there. I told her I was a veteran and new to Jacksonville because my wife just died and I was now living with my daughter. She told me, “Welcome to Jacksonville and welcome to the library.” I had my daughter set up this email address for me so I could write…and let you know what a nice girl she was. She gave me a booklet of the computer classes the library has and told me there are classes for the elderly. I'm glad that she was there to help me. My daughter is going to help me go to some of the computer classes. Sheila [sic] told me we all have something that we are not so good at, but thanks to her, computers might not be one of them. Please tell her for me what a good job she did helping this old veteran and I thank her very much.

Webb Wesconnett Branch: I would like to acknowledge the excellent service Ms. Michelle Petrin provides in the Children's department. I am a grandparent of two beautiful grandchildren and we have used the library throughout the summer and during the holiday season. Ms. Petrin has always assisted me in finding materials, books, and videos and has given excellent suggestions for my grandchildren. Also, Michelle has provided schedules for my grandson for I-Ready. I will continue to bring my grandchildren to this library because of her. She is always pleasant, smiling, and helpful to anyone I’ve seen in Children's. She is an asset to the library. Thank you for her service to the community…

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THREE STAFF HONORED AT CW

In December, Deputy Director Julie McNeil presented service pins to Kristi Dorney (middle in pic) for 20 years at JPL; Cassy Manning (left) for five service years; and Helena Davenport for five years serving JPL. Kristi received a congratulatory letter from Mayor Curry, and Cassy and Helena each received a letter of appreciation from Director Tim Rogers. Cassy, Kristi, and Helena also enjoyed a socially-distanced party given in their honor. All of us send our thanks, too, for your years with the library.

MR. MOSELEY: CONGRATS ON 20 YEARS & A JOB WELL DONE!

DON'T NEED TO BE A DUMMY; JUST READ BOOKS FOR DUMMIES

PT shelver with help from Teen Associate Beverly Mason created a “I thought you said Mummy…No I said Book for Dummies” display to transition to fall/Halloween and highlight DU’s For Dummies series of books on a variety of topics. DU Manager Eric Soriano added, “There’s also a new ‘Interactive chess display’ by Librarian Benjamin Smith. Books and DVDs are available for checkout while customers enjoy actually playing the game. Ben is also planning to offer possible chess classes.”

LIGHT BULB GOES OFF IN CREATIVE DECKER'S HEAD

YS Asociate Decker Cavosie hosted EB’s first “Minute to Win It,” April 9, 2019, where 15 teens competed in various challenges under a 60 second time limit. Participants discussed strategies and difficulties throughout the program and exhibited creative problem-solving to gain advantages. Each month at the end of the program, the teen with the most points writes their name on the “Minute to Win It Undisputed Championship” belt Decker made. The belt will be displayed until the following month when the reigning champion will defend their title.

HAIL, HAIL THE GANG'S ALL HERE FOR MELODIE BRUNSON'S 5 YEAR CELEBRATION!

January 17, 2019, Deputy Director Julie McNeil presented Melodie Brunson with Director Tim Rogers' congratulatory letter for her five years of service and her service pin. Melodie also enjoyed a big cheer from West Branch's staff pictured here. Back row: Jessica Carpenter (clerk), Eve Harm (YS Librarian 1), Shannon Buchanan (clerk), Larry Singer (volunteer), John Jessee (Assistant Branch Manager), & Manager Kathleen Brunner. Front row: Latisha Woolbright (clerk), Julie Horton (YS Library Assistant), & Melodie Brunson (YS PT Associate.)

THANKS, MANDY ELLIOTT, FOR 5 GOOD YEARS OF SERVICE

JANICE ADAMS CELEBRATES FIVE YEARS W/JPL

Library Associate Janice Adams received her 5 year service pin from Webb Region Manager Lynne Baldwin, January 31, 2018, along with a letter from Library Director Tim Rogers thanking and commending Janice for her service to JPL, the City and the community. Staff at Webb surprised Janice with not one but two cakes, a card, a bouquet of flowers and a gift card. Branch Manager Kathy Tekin joined Lynne to say, "Congratulations to you, Janice, for 5+ years of outstanding service to the Jacksonville community."

STUDY BUDDY SHARED BY 3 IN MAIN TEEN DEPT.

A Thank You From Denise Thomas

To the JPL Family: I wish to thank each and every one of you for your caring responses during my time of need. For those who were not aware, time was needed for surgery and recovery from breast cancer. I want you to know that all donated leave, words of encouragement, random acts of kindness and those beautiful smiles are appreciated.

I am a breast cancer survivor as a result of God’s Grace and an early detection of the cancer. May I suggest that each of you, if you have not already done so, take time to schedule health screenings of any kind knowing that these can be lifesaving methods for you.

To God be the glory for the things he has done. I am now free of cancer and want to say again that I appreciate what you did for me. Not knowing who my time donors were, I am not able to give individual hugs; collectively to the JPL Family I say THANK YOU a million times over.

Denise Thomas, JPL’s Center for Adult Learning at Main.

MARILYN JORDAN SENDS THANKS TO STAFF WHO DONATED TIME FOR HER RECENTLY

SANTA AND KIDS AT MAIN

Main's Children’s departmemt had a jolly great time with Old Saint Nick this year. We handed out jingle bells, read a sleigh ride picture book and, of course, sang the Jingle Bells song. Next, resident elf, Carisia Rooney, took over and kept the line smiling as they waited to verify that indeed, Santa’s whiskers were real and so was his tummy! Afterward, Jonathan Sandbach held a bell-decorating class (complete with glitter) so the kids could take some of the holiday fun home with them.

MATTHEW TAYLOR, LIBRARIAN I, WITH MAIN LIBRARY 15 YEARS

DENISE THOMAS CELEBRATES 15 YEARS WITH JPL

Denise is a Literacy Program Specialist in the Center for Adult Learning, located on the Conference level of the Main Library. She has done so much good for the community beside all the wonderful things she does for children in her position with JPL. Deputy Director Jennifer Giltrop (far left) gave Denise a congratulatory letter from Mayor Curry and her 15 year service pin. Denise is 2nd from left, then CAL Manager Katie Devanny, & Tammy Owens. We join with them in congratulating you, Denise.