Tuesday, October 20, 2015

Kudos From Customers

Argyle Branch: Laurie (Norman) was a big help to me today.

Beaches Branch:  I just wanted to let you know how helpful Suzanne Neikirk was in helping me track down a returned book. Her assistance made my day much better and helped me breathe easier.

Main Library – Children’s: I wrote this review on Yelp about my WONDERFUL experience ...Especially impressed with the Librarian Marie (Myers). I travel to the Main Street Library WEEKLY! Free books… My baby has finally reached the important pinnacle of LIKING it when we read to her! Besides Dr. Seuss, what kind of books are interesting for both the baby AND the parents? I was at a loss so I asked the librarian, Marie, for some advice. Marie's eyes sparkled and I clearly saw the ignited fire of a librarian on a mission! She quickly grabbed books left and right, passionately describing how humorous each one was and how we'd enjoy them even if the baby couldn't understand them yet. Our favorites that Marie recommended were… She was SO helpful that I have decided to come to her on a regular basis so she can load me up with more entertaining children's books! I was dazzled by her knowledge and passion. Marie even took a family photo of "baby's first library trip!" Not only is the library lovely to visit in person, but you can also go online and choose what books you are interested in. Once the book is chosen, you select which library location you want those books sent to. In less than a week (sometimes longer if there's a queue for the book) you will receive an email notifying it's ready at your library of choice for a pick up! ...

Mandarin Branch: Mr. David (Foster) in the children's section is the nicest, most helpful staff person in your library, possibly in the whole Jacksonville library system. He remembers my kids and me, asks after their school lives, and is able to make recommendations for clubs and events they might like. He is far and above the friendliest person...

Pablo Creek Branch:  William (Bill) Figlietti was an amazing help to my son, assisting us in our home education program.  

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