Monday, December 15, 2014

A Cup Of Thanks For WBK Customers

Antoinette has been seeking a way to show customers how much their business and patronage to the Westbrook Library really means.  The staff at Westbrook frequently receive a “thank you” or a treat from the customers—whether it is a smile and a personal greeting or a bag full of oranges.  Antoinette decided she would share back by declaring last Tuesday “Customer Appreciation Day”.  Antoinette prepared more than 20 cups with a packet of hot chocolate and a peppermint stick and distributed them to customers on a first come, first served basis.  Antoinette reported the customers were pleasantly surprised and grateful. 

 While we are public servants and we provide a service to our customers everyday, it is a nice surprise for them anytime they receive more than they expected.  (Thanks to Pat Morrison, ULC Supervisor, for the article.)


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