Thursday, September 09, 2010

Capacity Plan - September Report

The Capacity Planning process for September centers on four public meetings to obtain community ideas about delivering quality programs and services in a cost effective way. In advance of those meetings, over 100 comments have already been received from customers and will be incorporated into the results. The three categories getting the most comments are fines, computers, and hours. Encourage your customers to attend the public meetings!

Our consultants are still in the data gathering phase of the project. They have finished functional and electrical/mechanical evaluations of the facilities, and will complete the architectural evaluations in September with Main and Regency. A staff facilities survey is currently underway. The facilities data, along with recommendations from customer segmentation profiles, will be used to create a long term facilities plan and provide recommendations for facilities changes. Data analysis is underway to complete customer segmentation profiles for each library. These profiles will define trade areas and provide recommendations about materials, services, hours and library location.

The plan is expected to be completed by February 2011.

If you have questions about the capacity planning process, please contact any member of the Capacity Plan Team: Melonee Slocum (Project Manager), Barbara Gubbin, Carolyn Williams, Barrett King, Luis Flores, Gretchen Mitchell, or Kathy Lussier.

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