Monday, October 06, 2008

Kudos from Customers

Good service is appreciated by Jacksonville Public Library customers, and several compliments for staff will be listed from different library locations each month:

Main Library – E-Library Reference: Christa Snow was extremely helpful in showing me a new world of data bases full of information!

Regency Square Branch: Lucy Harris has great people skills and is always willing to go the “extra mile” for all of us.

San Marco: Willis Brown was very helpful; a wonderful employee, who went the extra mile. Thank you.

South Mandarin: I frequent this library daily. Not only are the managers polite but every employee I have met. I would like to especially compliment Aracelis Diaz; she greets every customer with a smile and patience.

Willowbranch: My granddaughter, Izzy, and I have attended Arts and Crafts at WB for three years and have been ‘regulars’ ever since due to Isabelle Pierre. Last February, Izzy’s two year old sister joined us for our weekly visit. Ms. Pierre knows children’s needs, is a cheerleader for older children and handles grownups with as much aplomb as she does children.

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