High Flyers Visit Westbrook

The U.S. Air Force has special names for its serving officers. The pilots are referred to as “zoomies”, as in to “zoom through the sky.” The non- flying officers are referred to as “kiwis,” after the flightless birds that inhabit New Zealand.

On January 30, 2013, Westbrook Branch had nine budding paper airplane pilots to brave the windy flight line of the library’s community room. Peggy Crawford, Children’s Librarian for the Urban Core and hangar chief, visited Westbrook and provided an hour of paper plane making craft fun. The intrepid paper pilots endured the confined airspace of the library while attempting to defeat the earth’s gravitational pull. Pictured are Peggy, and two of the crafters of the day.

Should paper airplane makers and flyers be called “zoomies” or “kiwis?” We really don’t know, but they did have a great time just the same.

What's She Doing Now?

Carol Smith retired from JPL as a Librarian Senior and finished her career in Fine Arts & Recreation in the old Main Library in September 2001.  This picture of Carol with her two granddaughters was made at Bella's (right) birthday party, February 2.  If you knew Carol, the one Q you might ask is, "What's there not to like?"

"What I missed most when I retired was the camaraderie of friends and coworkers. But I have joined a few groups and organizations and have made several new friends. What I have never missed is the alarm clock. I don't set one. I sleep until I'm ready to get up.

"It has been said that growing old 'ain't' for wimps! What I did not expect was to have some of the health issues that have developed. I've had five major surgeries and numerous procedures; the most recent has been a series of eye surgeries. But I now see 20/20 and only need reading glasses. And like many people my age, I've had to deal with aging parents and all their "stuff" after they're gone.

 "'I thought I was too old to fall in love again; then I became a Grandma.' The absolute joy of my life is my granddaughters. My son, Brandon, and his wife, Lou Gena, have two girls.  Bella just turned three and Abby turned one in October. On days when there are scheduling conflicts, I run a toddler chauffeur service. As an only child who raised two boys, I just spoil them rotten with little girly things. My son, Corey, is still single (but maybe not for long.)

"My husband and I have not travelled as much as we had hoped (and I must admit to being slightly jealous of retirees who have), but we have spent a lot of time renovating our old Riverside house. We did a complete new kitchen about three years ago and recently finished the bathrooms.

"We always thought that we might live in the country (our house in High Springs) when I retired, but I've found I like it in Jacksonville where all my friends and family are."

His First Job Was At Regency Square Branch

CR&M's Assistant Director Kathy Lussier has a sharp eye for jawdropping articles, especially when they're about JPL.  She wanted to share this article written by a former employee at the Regency Square Branch where he obviously enjoyed the many life/work lessons learned in his first real job.  His name?  Richard Hadden.  And what makes his comments notable?  Mr. Hadden is a leadership speaker, author, business consultant and co-author of the Contented Cows leadership book series, etc.  He attended Regency Square Branch's 40th anniversary celebration, January 30.  Here is the link to his article and you won't be disappointed in his recollections:

http://contentedcows.com/2013/01/employee-engagement-fundamentals-havent-changed/

It's nice to know that some successful people remember JPL and that its leadership formed a good foundation for their life's work.

Storytime Is A Big Draw At DU

On February 6, Highlands Branch's storytime featured Corduroy the Bear. Afterwards, Felecia Battle had each child make their own Corduroy Bear out of construction paper. Julie Pactor, DU's manger, said storytime attendance there is steadily growing – their largest audience so far has been 50 parents and children.

Black History Month Calendar Unveiling

Honorees at the unveiling of the 2013 Black History Month Calendar, January 17, are seated center, front row above. Second from left is Lloyd Pearson; to the right of him is Rodney L. Hurst, Sr., and Sollie Mitchell.  JPL's Board Chair, Brenda R. Simmons-Hutchins, Ph.D., stands far left, back row, and all the youth pictured wrote winning essays that are printed in the calendar.

The Jacksonville Black History Month 2013 calendar is dedicated to the memory of Ms. Clovia Russell, who, along with Dr. Simmons-Hutchins, originated the calendar.
                                        
JPL's ULC Library Supervisor, Pat Morrison, is Co-Chair of the Jacksonville Black History Calendar Committe and contributed this coverage of the special event:

"The Jacksonville Public Library hosted the unveiling ceremony for the 2013 Jacksonville Black History Calendar on Thursday, January 17th.  The theme for this year’s calendar is “At the Crossroads of Freedom & Equality: The Emancipation Proclamation and the March on Washington”.  The event was held in the Main Library Hicks Auditorium and included a host of special guests, honorees, and 255 people attended.  First Coast News meteorologist Steve Smith was the master of ceremony and the Edward Waters College choir ensemble led the audience in a stirring rendition of the Negro National Anthem, Lift Ev’ry Voice and Sing.

"The multigenerational concept for the 2013 edition of the calendar was explained by the Chairman of the Jacksonville Public Library Board of Trustees, Dr. Brenda Simmons-Hutchins.  Program participants included Deputy Director Carolyn Shehee Williams and Mayor Alvin Brown.  Other attendees included Senator Audrey Gibson,
members of the mayor’s cabinet, former State Senator Tony Hill, and representatives from the calendar partners – FSCJ, First Coast News, ASALH and the title sponsors, local Burger King Restaurant franchisees.

"This event, as in the past, was a multi-departmental affair with support from the excellent resources in the African American Collection at Main Library, and sweat, equity, and research from dedicated JPL staffers Cranston Burney and Arthur Finley, who are also on the Black History Calendar Committee.

"The promotional and marketing support from Olga Bayer, Kris Snider, and Kathy Lussier in CR&M was greatly appreciated. Farryn James from Circulation, Denise Thomas from ULC, Margaret Miles from NS, Roderick Newton from EB and Cathy Currier from Special Collections provided support at the event by acting as host and hostesses. They greeted guests, distributed calendars, monitored the refreshment tables and so much more. Conference Center Manager Mitesh Sangani and his staffs, Nathan Fuller, Sheldon Wright, and Robert Giles played a key role in staging the event, and Will Daniels helped with planning.  Refreshments were provided through the generosity of the Friends of the Jacksonville Public Library.

"Nearly 7,000 calendars have been shipped to branch libraries for distribution throughout the month of February."

This is the first year the Mayor has attended the Black History Month Calendar unveiling.  Mayor Alvin Brown (left of the calendar above) and WTLV's  Steve Smith did the official unveiling and they are flanked by (L/R) Acting President of FSCJ, Dr. Judith Bilsky, Deputy Director Carolyn Wiliams and a Burger King franchise representative.

Lots Of Talent At Highlands Branch

Julie Pactor, Highlands' new Branch Manager, brags on her staffs' displays and sent in photos to prove her point. Pictured above left is  Library Assistant Felecia Battle proudly flanking the Black History Month display she designed with Corey Scott's (pictured right) help in setting it up. 

Below you see DU part-timer Bunny Fritz with her Valentine’s Day display.

Julie said previous displays in January included a display designed by Pauline Berkeley, “Resolve to Read”, that featured a three-foot tall snowman.  Stacey Van Hoy created a “Downton Abbey” display and all the books displayed included an informational sheet about Highclere Castle.

DU staff can add good photography to their list of talents.

From Lego Mania to Hunger Games; It's a Circus at SOM

South Mandarin Library offered two fun & educational programs for school-aged children in January.

In conjunction with the “Reading with Ringling” promotion, SOM’s January 9th “Circus Fun” event included a circus storytime, circus craft, a “tightrope walk”, calliope music, a circus/animal book display, a mini-reading tent, and an animal cracker snack. The “Lego Block Mania: Outer Space” program on January 23, featured an outer space storytime and building a Lego display based on the theme.

SOM’s teen program on January 26th was a “Hunger Games” afternoon. It consisted of a Cornucopia Competition/Relay and various challenges (stations) such as Wii Archery, Peeta’s bakery, & “design a costume for your tributes”. Teens also enjoyed playing “Hunger Games” bingo.

Four Staff Profiles

Four Region Managers were recently appointed permanently, and all four agreed to share some of their insight here (only Mrs. Berry sent in a current photo):

Michael Sulivan, Southest Region Manager (KR, SS, SOM & SE):

What is entailed in managing a group of libraries? I see one of my key roles as region manager is being aware of the needs of each location. By working with the managers and coordinating with the administration, I ensure that those needs are filled so staff may focus on filling the needs of customers.

You’ve been with JPL for many years. How does your experience in this library system—or elsewhere—help you as a region manager? Over my 19 years of employment with JPL, I have had the pleasure of serving as administrative supervisor in addition to branch manager at five locations: Brentwood, Eastside, University Park, Argyle and Mandarin. These experiences have given me knowledge of the opportunities and challenges faced by managers at branches of all sizes. These experiences have helped me to develop good judgment and problem solving skills in handling customers, personnel and building concerns, all of which are critical as a region manager. In my new position, I look forward to being able to respond to both customer and staff concerns to ensure the continued effective delivery of library services to the citizens of Jacksonville.

What are a couple of the biggest challenges you face as a region manager? On a daily basis, ensuring that there is an adequate balance of staff at all the locations within the region is by far one of the major challenges. With current staff stretched so thin, even one or two staff members calling in sick can wreak havoc on branch schedules necessitating the movement of staff from one branch to another in the region. Thankfully, all the branch managers within a region work together in a mutually supportive manner to ensure that staff challenges have minimal impact to the customers.

On a personal level, it is exciting to work at different locations within the region every day. I enjoy the opportunity to work with so many different customer oriented staff members every week.

What is your funniest experience with a customer? Early on in my career I was working at reference in FAR (for newer staff that is the acronym for Fine Arts & Recreation) in the old Main Library. One afternoon an older customer kept hitting on me. Initially, I couldn’t decide if I should be shocked or horrified; finally after deciding everything was harmless, I settled on amused. Fortunately Tricia Egbert, FAR’s supervisor at the time, rescued me after about an hour.

Who is the person you respect most—in history, professionally, or personally—and why? Wow, what a hard question; there are so many people worthy of respect. However, given all that I see in politicians today I am going to say George Washington is a person I respect highly. He recognized that the role of a politician is not the acquisition of power, but rather it is service to the people. At a time when he could have easily assumed an almost permanent tenure as President, he stepped down after two terms, a tradition followed by all other Presidents until Franklin Roosevelt.

Marshelle Berry, Webb Wesconnett Region Manager (NW, MH, CW, WB):

What is entailed in managing a group of libraries? Managing a group of libraries entails incorporating all leadership principles taught in the Destination Leadership class: Inspire a Shared Vision, Model the Way, Enable Others to Act, Encourage the Heart, and Challenge the Process. I have found that they are all equally important.

You’ve been with JPL for many years. How does your experience in this library system—or elsewhere—help you as a region manager? I’ve had the awesome opportunity to work in numerous capacities and at 16 JPL locations. The positions I’ve held include Library Clerk, Library Assistant, Reference Librarian, Youth Services Librarian, Librarian Senior and Library Supervisor.

Having served in these roles, I am readily able to relate to people at various levels within the organization. Whether I’m speaking to the clerical team about customer service issues, the youth services folks about preschool story time, or the adult reference staff about collection development issues, I am still within my comfort zone. I often pull from my own knowledge to provide leadership and direction to the region.

What are a couple of the biggest challenges you face as a region manager? My greatest challenges include reading, reviewing and frequently responding to the over 200+ emails I receive on a weekly basis. My goal has always been to reply to emails within a timely manner. However, perusing 40 -50 emails each day can be quite challenging.

But there is a bright side. Even though I am inundated with emails, I work out of the branch office, just a few feet away from customers and staff. At times I simply walk away from the computer and go interact with staff and customers. These face-to-face interactions quickly remind me of why I love the library and why I do the things I do for so many people. These breaks give me the boost I need to get back to my inbox and to keep moving forward.

What is your most memorable experience with a customer? During the recent economic downturn, I had a brief encounter with a library customer at the Pharos printer. He had sent a document to the printer but wasn’t quite sure how to release his print job. While I was in the process of showing him how to get this done, he began to share his story. In a low but friendly tone, he said, “You know, I’m 46 years old. I have never gone hungry and have never been homeless. I have always kept a job. But four months ago, I lost my job driving trucks and for the last two nights I have been sleeping on the ground. ”

I felt a lump in my throat and tried to hide my sorrow as he shook his head and added, “I would have never in my whole entire life thought I would be homeless”. As he spoke, I noticed that the document he had just printed was a job resume. Being a bit unsettled, I said an internal prayer for him and asked him if he had a job interview coming up. He said, “Yes, can you pray that I get the job?” I grinned and said,” I’ve already done that.” He smiled, looked optimistic, and left.

I never saw this customer again and don’t know how the next chapter in his story unfolded. But with every customer that comes into the library I remember this particular guy. I remember his quiet spirit and hopeful desperation. I remember how sincere he spoke as his life was nowhere near where he thought it should be. I remember how much he needed his printed document. But most of all I remember how extremely fortunate I felt to be in a position and a place that offers real help for real people—the library.

Who is the person you respect most—in history, professionally, or personally—and why? There are quite a few people for whom I have a great deal of respect. One of those individuals is my cousin, the late Mrs. Eddie Mae Steward. Eddie Mae Steward was a Jacksonville native and a leader of the civil rights movement. Many of her efforts led to the court-ordered desegregation of the schools in Duval County. She dedicated her life to the achievement of civil rights for all Americans. She served as the Florida State president of the NAACP and also as the Secretary of the Duval County Democratic Executive Committee. I often recall visiting her, sitting and talking with her in her living room. She shared personal stories and wisdom from her heart. I remember most clearly the abundance of trophies and awards that filled the entire room and hallway. She would walk with me over to some of those accolades and explained the significance of each one. She was a strong woman who was never afraid to move beyond the norm. I learned so much from her and I miss her greatly. A Main Street post office and a section of Main Street here in Jacksonville is now dedicated to her memory. She was truly an inspiration to me as well as to so many others.

Bob Silkett, Pablo Creek Region Manager (JB, AR, UPK, PCR):

What is entailed in managing a group of Libraries? Organizational Skills - My region (Pablo Creek) is fairly compact but I’m required to work at each of my four libraries at least one day a week. There’s much travel between branches and to Main for meetings, so the ability to stay organized and focused on key tasks will be important to success.

People Skills - A very good leader once told me that a definition of management is getting things done through people. I try to practice that every day. We are all dependent on each other for success and I think a good leader needs good people skills to help his team succeed – it’s a daily challenge, but one that must be met.

Patience - JPL finds itself in a difficult situation with many people, including myself, trying to learn a new job, adjusting to a new location or both. If you believe in your people—and I do—you need patience to allow them to adapt to the situation, as well as encouraging them to try new things and build up their comfort level as they do.

Positive Attitude - I like to think of myself as a problem solver, so I think it is important to listen well to others to better understand problem issues or challenges and then do my best to work collaboratively to try and come up with the solutions. I find that’s one of the best ways to build a team, especially if they feel like someone is listening to them and that they’re making a contribution by being part of the solution.

How does your experience in this library system help you as a region manager? I have had a great, well rounded experience here at JPL, having worked at Main (Special Collections) as well as in both large (SE) and small (NW) branches. I have also done a fair bit of committee work and special assignments as well, which brought me into contact with other departments (Facilities, CR&M, Finance, and Training). I know a lot of people and like the people I know, and I think that’s important when you need help or you need to help them.

What are a couple of the biggest challenges you face as a region manager? I think the biggest challenge is to adapt to the re-organization and the situation the Library was forced into with the recent budget cuts. Right now we are all struggling to adapt, learn new jobs, and work with new people in new locations. Many of us, including me, are uncomfortable but one of the true strengths of this organization, I believe, is that we generally like the people with whom we work and I think that will help us get through this. (At Staff Development Day, I always enjoy watching staff greeting their former workmates – it’s always positive.)

Another challenge is, given our situation, how do we define success and what should we be doing to make that happen? Even though many of us feel out of place, this gives us an excellent opportunity to try something new, offer our ideas or thoughts, or look at a situation a little bit differently. What do we have to lose?

What is your funniest experience with a customer? Sorry, can’t think of a situation off the top of my head.

Who is the person you respect most in history, professionally or personally? I have two that come to mind: Robert E. Lee, not because of the cause or the government that he served, but because of his skills as a leader. He fought well and creatively with the resources that he had, besting opponents twice his size. His men revered him because he was humble in victory and took responsibility for setbacks. He often sketched out what he wanted his commanders to do, but gave them much independence on how that was to be accomplished. At Appomattox, his ragged defeated army was saluted by his foes--the ultimate sign of respect.

The other person is tennis player Arthur Ashe. I grew up playing tennis every summer in Connecticut and had a chance to watch Ashe play at the U.S. Open. He amazed all of us by overruling an umpire’s call that had gone in his favor insisting on giving his opponent the point (he did this several times). That was the sort of tennis player that I wanted to be, one that played hard, but won well and lost well, content that I had done my best.

Jane Harris, West Region Manager (AYL, DU, WST, MAX):

What is entailed in managing a group of libraries? Good communication is very important. Also, I am working on being better organized. I am keeping lists upon lists.

You’ve been with JPL for many years. How does your experience in this library system—or elsewhere—help you as a region manager? My experiences have been a big help in answering questions from new managers. Most of the questions deal with issues that I have previously encountered.

What are a couple of the biggest challenges you face as a region manager?  Making sure the branches in the region are adequately staffed and making sure they are consistent in library procedures.

What is your funniest experience with a customer? I have had funny ones, but I don’t tend to remember them as much. I have had some memorable moments when customers thanked me. One of the most memorable moments was with a young elementary school student. It had been a busy day and I spent a lot of time helping her with a school assignment. A week or so after the encounter, she came back into the library to show me her paper. She had gotten an A+. She thanked me for my help. Her mother said she asked to come to the library so she could thank me. It was definitely one of those moments that make you glad you became a librarian.

Who is the person you respect most—in history, professionally, or personally—and why?  I would have to say my Mother. She always made the best of any situation. She had a high moral standard and did her best to instill that standard into her children. She quietly went through life helping others when she could. I once heard a relative say they never heard my mother raise her voice and after thinking about it, I had to agree.

More On AR's 40th Anniversary

Mia Brack, AR's Children’s Librarian, gave this glimpse of the library's 40th anniversary celebration:  "On January 30, Regency Square Branch celebrated 40 years with a fantastic birthday party. Council Members Clay Yarborough and John Crescimbeni presented the library with an official resolution recognizing our 40th anniversary.  We heard memories from former staff members such as Mabel Carnahan, who managed the branch for 25 years, and Deputy Director Carolyn Williams, who also once managed AR.  Deputy Director Mark Merritt served cake and Assistant Director for Branch Services Julie McNeil ladled punch. After cake and punch, Pixie the Clown entertained the children and taught them how to make balloon animals. Overall, it was a lovely event and a perfect opportunity for customers and staff to celebrate 40 great years of community together."

SE Honors Greenfield Elementary Students

On January 26, 2013, SE Regional Library Children’s Department hosted an open house for Greenfield Elementary School students and parents. Activities included library card registrations, a tour of the library collection, catalog instruction sessions, and staff presented a special story time. A particular goal of the afternoon event was to recognize the art students of Greenfield Elementary who did a special art project last spring. They studied the art of Georgia O’keeffe and painted pictures inspired by her style. The students each donated an art work and all were exhibited and sold at a special art show at the school. The money they raised was donated to Southeast to purchase new art books for their children’s collection.  Some of the books were on display.

Thirty five parents and students attended. Rhanda Hardee, Greenfield Elementary's Library Media Specialist, worked with SE's Librarian Senior Anita Haller and other staffs all afternoon to register parents, facilitate their visit, and take pictures.  Carisia Rooney, Children’s Librarian, and Karen Hardin, YA Librarian, presented the storytime and catalog instruction sessions.

Trustee King Sees Value in EB Program

Marshelle Berry, CW Region Manager, shares this news:  "On Wednesday, January 30^th, Library Trustee Ronnie King (left above), visited the Brown Eastside Branch Library.  Library Associate Tony Williams provided a tour and some background information about the Job Lab.   During the visit, a young lady who was using the Job Lab explained how much she personally benefits from this resource.  She stated that Juan Thomas and Tony Williams are always so willing to answer her many questions.  She also shared words of appreciation for Joshua Wise who took the time to practice a mock interview with her.  Because of the Job Lab, this library customer feels confident that she will ace her next interview and get the job for which she applied."

Regency Square Branch's 40th Anniversary

Kathy Lussier shares these pictures from the January 30, 2013 celebration of AR's 40th anniversary:

"Here’s a link to some pictures from the Regency Anniversary event. They are saved to a Gallery that you can access on the library’s Flickr page at:  http://flic.kr/y/r6EdQw. We’ll be sharing these on the library’s Facebook page as well.

"If you find a photo you want to download:
Double click on the photo
Under “actions” click “view all sizes”…or use the SHARE options to email it to yourself.
Choose the size you want to download
Save it to your computer."

14 Years Ago At Regency Square Branch

Fourteen years ago--1999 to be exact--Regency Square Branch completed its remodeling under the River City Renaissance Plan.  Besides the Director and other staff, Victoria Alexander, then manager of Community Relations, along with her two employees--DeLon Rowan, graphics artist, and Sara Gunter--went to assist with AR's reopening after months of renovation.  People poured into the library, absolutely delighted to have "their" library looking beautiful and ready for business.  Community Relation staff enjoyed the fruits of their labor (announcements to the press, lining up clowns to entertain kids and all preparations necessary to kick off a grand reopening).  As we greeted the first day customers, blew up baloons for kids, etc., we were amazed at the hundreds of people who took time out of their day to celebrate the reopening of Regency Square Branch.  January 30, 2013 AR celebrated its 40th anniversary and that library still looks sharp.

Beaches Staff In Manga

The Beaches Library teen area is in the process of having a makeover. Teen staffers, Gavin Lambert and Julie Rekow, were looking for inexpensive fun ways to make the walls above the teen shelving more eye catching. Since graphic novels are popular and a large part of the collection, Julie decided to take recycled foam core and markers and “manga-nize” the Beaches staff.  Julie said, "The mural was created to be a colorful tribute to our super hero staff at the Beach."

The manga mural should be a hit with the teens and a colorful, thoughtful way to show appreciation to the Beaches staff.

A Quotable Quote

                                                    "Attitude"
                                          by Charles Swindoll

"The longer I live, the more I realize the impact of attitude on my life.  Attitude to me, is more important than facts.  It is more important than the past, than education, than money, than circumstances, than failures, than successes, than what other people think or say or do.  It is more important than appreaance, giftedness or skill.  It will make or break a company...a home.  The remarkable thing is we have a choice everyday regarding the attitude we embrace for that day.  We cannot change our past...We cannot change the fact that people will act in a certain way.  We cannot change the inevitable.  The only thing we can do is play on the string we have, and that is our attitude...I am convinced that life is 10% what happens to me and 90% how I react to it.  And so it is with you...we are in charge of our attitudes."

In the News

On January 18, 2013, Jacksonville Business Journal featured Pat Morrison, Michael Sullivan, Bob Silkett, Jane Harris, Lynn Jacobson and Marshelle Berry in their "People on the Move" section.  Click below and keep clicking "next" to see all of these up-and-comers in JPL:

http://www.bizjournals.com/jacksonville/potmsearch/detail/submission/1381521/Pat_Morrison

Kudos From Customers

BEACHES BRANCH: FTU, Pg. A-6 (thanks to Kathy Lussier’s submission): “Opinion article: Mike Appell of Neptune Beach: “I would like to take a minute and give a rousing nod of support to the employees of the Jacksonville libraries. They do a wonderful job. A special thank-you to the Beaches Branch’s Terry Welch who is always willing to help with any problem you might have.”

PABLO CREEK BRANCH: “The Children's Department at Pablo Creek is amazing. So warm and inviting, I bring my nieces there all the time. The kind librarian at the front desk was very helpful and gave us wonderful service. I also thoroughly enjoyed the story time in the morning with Ms. (Cheryl) Callavini. She was so vivacious and passionate and fun with the children.”

SOUTH MANDARIN BRANCH: “The new Children's Librarian, Michelle Petrin, suggested several books for my son, a reluctant reader. I am happy to report that he has actually asked us to take him to the library for more books. My youngest enjoys the Friday story time and craft at both South Mandarin Library and the library on Kori Rd.”

SOUTHEAST BRANCH: Basics computer class 1/15/13 Question - What do you like best about the program? Answer – Teacher (Donna Peretzman).

WESTBROOK BRANCH:  “...Susan (Williamson), Richard (Martus, Security) and staff, “Thank you for a wonderful year in DVD’s, news and pleasurable talk. It’s always fun to come there and see your smiling and happy faces …”

Need A Good Idea? (Don't We All!)

October-December 2012 Innovator Award winners are now posted on JPL Neighborhood (JPLN).  Find out what innovative things these employees have done to make work for us all more efficient and improve our customer service.  On JPLN, slide down the right side and click on the light bulb.  Webb Wesconnett's Amber Holley and Greg Royce; Mandarin's staff; Southeast's Debra Wainwright and John Carter; and Andi Hammond and Kathy Lussier of the Admin team are all winners for the first quarter of FY2013.  You might find a red hot idea you can use or modify to meet your needs.

A big thank-you to Justin Keiser in Support Services for doing a great job posting JPL's Innovator Awards online.

Some Background on "The 904"

WST's Library Clerical Services Supervisor Marilyn Jordan suggested that we get input from West Regional Circulation Clerk, Sigrid Wellhausen, who was a member of the research project at UNF with Dr. Hallett, to supplement the film, The 904. Sig, as she is fondly called at WST, will be leaving the library in a few weeks to start a federal internship in Washington D.C.  Marilyn said, "We are very proud of Sig and will miss her."  Sig subsequently contributed this article:

"In 2005 Jacksonville was dubbed the murder capital of Florida, and this title remained ours for over half a decade.  In April 2011, The Florida Times Union ran an article entitled “Results are in: Duval County no longer state murder capital.” It appeared we could hand over our title to Miami-Dade. During the fall of 2011, I was approached by the chair of the Criminal Justice department at UNF, Dr. Michael Hallett, to work on a project to supplement the documentary, The 904, that highlighted the high murder rate in Jacksonville. Presented with the opportunity to do actual research concerning my community, especially as an undergraduate, I enthusiastically agreed to participate.

"Once the team was assembled, we immediately began work. My focus during the project dealt with the media’s representation of the high rate of murder in Jacksonville. Emphasis was placed on editorials in The Florida Times-Union as a window into the community discussion of the issue. We wanted to look at what the community was saying and how The Florida-Times Union portrayed the issue.  Another portion of the project was to review available statistics from FDLE. We found Miami-Dade did in fact have a higher murder rate than Jacksonville, but the statistical difference was minor. In 2010, Miami-Dade’s murder rate per 100,000 was 9.03, and Duval’s murder rate was 8.99. It was essentially a statistical tie. Our community did not lose our title, we were merely sharing it.

"The high murder rate in Jacksonville has been a concern for the community for several years, and the discussion will continue as long as we continue to compete for the title of “murder capital of Florida.” It is important to keep in mind that the goal of bringing such a troubling issue to light is not to propagate fear. Overall crime rates are dropping. The purpose of such research and activism is to help address problems our community is facing, such as poverty and school failure, that contribute to such a high crime rate. Finding a lasting solution to Jacksonville’s high murder rate must be multifaceted and will require a great deal of participation from the community as a whole." 

Pictured above are members of The 904 team:  Dr. Michael Hallett, Sigrid Wellhausen, Laura Davie, Robert Farley, Melissa Ross and Kevin Larose-Renner.

We wish you success in your new adventure in D.C., Sig, and hope you visit us when you're back in Jax.

The 904 documentary screening and discussion will be held in the Main Library Hicks Auditorium, Conference Level, 6:00 p.m., January 16, 2013; talk it up and hope to see YOU there. 

Nelly Harnish Enjoys Teaching Computer Use at Westbrook

On  January 10, as she does each Thursday, Nelly Harnish, E-Library Specialist for the Urban Core Libraries, traveled to Westbrook Branch and taught basic computer skills to appreciative adults.  Today, Nelly presented the class with a short video, via a MEL cart’s portable LCD projector, regarding the basic components of computers.

When considering the small size of Westbrook Branch, the response for computer classes has been significant.  Today, four individuals showed up for the class. Recently she had eight eager students show up for one class. 

In addition to the structured class, 11:00 a.m-12:30 p.m., Nelly also provides one on one instruction for students on resume preparation, e-mail use, and other types of computer assistance, including downloading of digital books and media to e-readers and computers.  Students can sign up for individualized training provided after the structured training class.  At other times during the week, Nelly also provides training at Brown Eastside, Dallas Graham and Brentwood Branches.  Pictured are Nelly and two seated students ready for the day’s class on keyboard use.  'Way to go, Nelly Harnish!