Thursday, April 07, 2016

SparkWalk, April 6, 2016 At Main

Above, Kathleen Brunner, Librarian III in Reference and Nonfiction at Main, gave tours of the library during JPL's SparkWalk; here she is(far right) with the first group. Below are pictured Matthew Taylor (NF),Kathleen, Katie Devanny (CAL)   and Judy Bradshaw (Learn to Read) who manned the p.r. table outside of Main for a while. The JPL SparkWalk table was also manned earlier by Kate Holmes and Matthew.
Kathleen said, "I hosted two tour groups from FSCJ’s Teaching and Learning conference, which was being held at the Hyatt Regency this week. They were a wonderful audience, and they especially appreciated the various artworks in the building. Some were from out of town, while other locals mentioned that they had been here before but were unaware of the myriad of joys and services offered, especially on the 4th floor and Conference Level.

"It was the REF/PER/NF department’s turn to man the JPL table for the 1st Wednesday ArtWalk, which happened to coincide with the SparkWalk. We had a celebration of Poetry Month on our table, plus information on upcoming JPL programs/events.  Next to us, CAL and Learn to Read were manning a table with information on their special services."  

Thanks to Cranston Burney for the pictures.

Tuesday, April 05, 2016

Staff Profile - April 2016

Emily Gideon, San Marco Branch's Children's Library Associate, coordinated the Teens Make a Difference grant program and the Prime Time Story Time grant program for three years before going full time with JPL. Both programs had ties with a number of libraries: CW, MH , KR, AR, UPK, Main, AYL, GB and DU. On a whim to test herself, Emily took the Library Associate exam. (She had planned to homeschool her daughter for one more year and wait to take a job.) She passed the test and JPL offered her a job at SS and SS is in her neighborhood, next to the school her son attended, and the one her daughter would attend the next year. Emily had a perfect match and has been at SS a year and a half. (Cherry on her whipped cream is she goes home for lunch and is able to take her daughter to/from school twice a week.)
PRICELESS: Emily with one of SS's youngest customers, whose expression appears as one of disdain about being photographed, but she may be thinking, "Oh, well; I DO have a cute hat and my best dress on, so it's ok."


Q: You helped increase circulation recently at SS, as attested to by your Branch Manager Lilia Simonton. That is no small accomplishment. How did that happen?

I started with one story time and now have three. With these story times I display books that relate to the theme. Increasing programming has helped with the circulation. Jill Haile does a fantastic job ordering books and so I feature the new books on displays. I also put seasonal books on display and make sure those displays are never empty.

Q. Specifically, what did you do in these individual projects that effected such positive results?

I have been enthusiastic about welcoming families into the San Marco children’s department. I love children’s books and I love sharing those books with the kids and I don’t mind laughing at myself. My story times are not perfect and more than once a parent or caregiver has had to help me out with a rhyme but we always have a good time.

Part of creating community has been attending School Advisory Council (SAC) meetings at Spring Park Elementary. Through that partnership, Mrs. Picray, the media specialist, suggested we have a pajama story time and she would come and read. In December, we were able to host Spring Park Elementary. Not only did Mrs. Picray read, but we had a special guest, Mrs. Molly Curry, the mayor’s wife, participate as well.  Mrs. Curry brought her three children in pajamas, and they all enjoyed the gingerbread, crafts, and activities.

Q:  As head of SS’s Children’s Department, do you see future projects that you can build on your present successes?

A: In addition to the school pajama story time we also had a stuffed animal sleep over story time.  In the future, I would like to have a once a month story time for families where both parents work and don’t have a chance to take their child to a morning story time. I would like to do a paper mache project with the 6th graders that come every afternoon at 3:00 when school gets out. 

Q:  Is there anything in your past work experience that has helped you in your current position?

A: For 5 years, I worked in the children’s department of Barnes and Noble and then I homeschooled my four children for almost 15 years. I have taught pre-k - 5th grade at least three times, and 6th and 7th grades once because my children entered public school at different times. Having four varied readers in my house has also made me keenly aware of different genres of children’s books, which is helpful when a recommendation is needed.

Barnes and Noble regularly changed not only their displays but rearranged the whole department to keep things interesting for customers. I also keep in mind what I wanted as a mom when I took my kids to story time. I started taking my oldest to story time in Palm Bay, FL. I loved the rhymes and books she chose but I don’t think she ever learned our names. By the time I took my youngest to story time we were in Jacksonville and we sat through Mrs. Mary’s story times at UPK. She was always so friendly to all of my children. I also took my children to Mrs. Marie and Mrs. Rebecca’s programs at Main and they also always made us feel welcome. It’s about marketing but it goes hand in hand with community. 
An Easter 2015 picture of Emily's family, L/R: John-Thomas (20, clerk at Main; honors student at UNF); Emmett (15, IB student at Stanton);  Josh (Supervisor for the City Building Dept.); Elise (11, at Landon); Stewart (18, senior at Stanton, accepted into the honors program at FSU for the fall) and Emily Gideon.

Q: Where do you see yourself in five years?

A: In 5 years, I look forward to more established relationships with people in the San Marco community.  I especially hope to see little Weston or little Nola, who came to my first story time a year and a half ago, come visit me to say they will be going to Landon middle school and they will look forward to visiting me after school.

In 5 years, I see my job of raising my children as almost done. I will only have one child at home in her junior year of high school, one just finishing his first year as an honor student at some unknown college and will have two done with their enrollment as honor students at UNF and FSU and hopefully will be getting their Masters.In five years, I see myself preparing for an empty nest and filling it with JPL and spending time with my husband, Joshua 

Thursday, March 31, 2016

SE Program Helps Crowd "Get It All Together"

Southeast Branch hosted a Mindfulness and Stress Management lecture by Dr. Suman Kollipara, president and founder of a non-profit called Peace Tree Innovations Society, March 20 and 21, 2016.  Dr. Kollipara elaborated on the values of meditation and learning how to destress. Twenty five attended the March 21 presentation and 30 turned out for the March 21 lecture.

What Seniors Need To Know Program At SOM

On Wednesday evening, March 23, 2016, South Mandarin Branch held the program “What Seniors Need to Know,” presented by Eddie Malone of Elder Care Resources.  Additional speakers were Connie Robinson Long of Connie’s Tool Box and Lisa Atkinson of Home Instead Senior Services. The event provided information on the services available for seniors wishing to remain in their current homes for as long as possible.  Discussed were topics on upgrading homes to be user friendly for seniors and also how to remain independent by receiving help with personal and medical needs. The program was open to everyone, and specifically for interested seniors and family members of seniors.
 
   Eddie Malone is describing here the facts of aging in place.

   Connie Robinson Long is explaining why seniors need to maintain their homes properly.
 
   Lisa Atkinson is giving pointers on the importance of receiving help with medical needs   and services.

Thank you, Ralph Henderson, for the article and pictures.

Help for Small Business Planners At SOM

Entrepreneurs are excited people.  When you meet a person bent on starting their own business, you can sense their interest and intensity. This was evident at the South Mandarin Branch on the evening of March 30th, during the Funding Your Dream: Small Business Strategies program where 26 men and women gathered to hear two interesting presenters. 

Presented by Specialists of the Small Business Administration, Donna Padgug and Jay Choi, future business owners were provided with information on financing, research support and given contacts to help them develop their new businesses.  Based on their questions, and answers provided, these future business owners received the advice and direction they needed to proceed to their next step of proprietorship.

Ms. Padgug and Mr. Choi provided another opportunity to meet the informational needs of the Mandarin community.          
 Ms. Padgug responds to a question from a future small business owner.
  
 Mr. Choi is seen here explaining the intricacies of financial assistance provided by the SBA.

Thanks to Ralph Henderson for the input and pics.

Author SKYPE Visit At JB

JB was one of the winners of “A Sudden Light”  Book Club kit which included a SKYPE visit with the author, Garth Stein!  On March 29th, the Flamingo Book Club enjoyed a funny and entertaining virtual visit with the author, who discussed his writing process as well as books The Art of Racing In The Rain and A Sudden Light. The kit also included swag such as buttons and matchboxes to commemorate the visit.  Another great book club meeting led by Julie Rekow.


Tuesday, March 29, 2016

NS Celebrates Women's History Month With A Tea


Brentwood Branch Library celebrated a Women’s History Month Afternoon Thank You Tea Party, March 27, 2016. Thirty one ladies enjoyed an inspiring event as they shared their memoirs and gave tribute to women who have greatly impacted their lives. Children and teens also attended and learned how much one person can positively impact their lives and the value an afternoon tea.

A reporter for The Jacksonville Free Press was also there to cover a portion of the event and spoke with Sharon Coon, the Founder/Organizer of the Brentwood Friends of the Library. 

The names for the group photo are:  L/R Seated: Pearl Graham-West, Veronica Y. Njeri-Imani, Nicci Steward, Ivera M. Anderson. 1st Row Standing: Angela Peterson, Dr. Brewda J. Harris-Green, Annette Hines Dues, Sharon Coon, Helen Giffith. Last Row Standing: Sis. Catherine Cobb, Jocelyn Gaffney, Thelma Frazier, NS Manager Phenessa Gray, and JPL Deputy Director Jennifer Giltrop.

Thanks to Brentwood Branch Manager Phenessa A. Gray for the news and pictures.

Monday, March 28, 2016

Two Street Pipe Mobile Mosaics

Guy Adkins, MH Manager, said "This is to announce the temporary placement (between six months and one year) in front of the Murray Hill branch library of two street pipe mobile mosaics: “Children” (foreground) and “Sailboats of the St. Johns River”. The artwork was installed by Kenny Rouh and his wife, the artists of the pieces, on March 26th."

This little redhead could not wait to relate to "Children".

Friday, March 25, 2016

Library Board Trustee Mario Payne Reads To Kids & Parents At DU

Highlands Branch's LA Felecia Battle, held her first Dads with Donuts storytime with guest reader Library Board Trustee, Mario Payne March 24, 2016. The kids enjoyed stories, songs and donuts with their dads. Mr. Payne began with his favorite childhood song, "Head, Shoulders, Knees and Toes" and the kids and parents were pumped up for storytime. Later the kids made a  donut craft with their dads!

Thursday, March 24, 2016

Getting To Know You; Getting To Like You

Tara Connolly, LEAP grant employee in the Urban Core Region, brought a group of women that she is working with through the City Rescue Mission to the Main library for a tour. Kathleen Brunner escorted them through the building and spent almost two hours with them. They asked Q's as they toured and Kathleen said, " We ended our time together at the CIRC desk applying for library cards."  Thanks to KB for the news and pic.  Great p.r. work, Kathleen.

Easter Fun At San Marco Branch

The bunny theme at Stories for Young Children program at San Marco Branch saw 16 children painting while another 10 played with early literacy blocks.  After reading three books about bunnies, the children (assisted by their parents) created a "tape resist" painted Easter egg." They learned about mixing colors and "resist art".  Parents enjoy talking with each other after the programs and often visit with each other at the nearby park when they leave SS. 

Wednesday, March 23, 2016

Female Pilots WOW Kids W/Visit At EB

Lt. Lara Bzik and Lt. Lindsey Asdal visited Brown Eastside Branch, March 16, along with the Navy's P.R. representative Julie Lucas. They fascinated customers with their talks about being female pilots.  JPL's May Kramer and the Navy personnel swapped JPL and Navy literature.  Navy stickers were given to the children and they assembled small planes and several tried on a flight suit and helmet. They also presented the pilots with interesting questions, such as, "Have you ever flown at night?",  "Will the Navy pay for pilot training and further education?" and "What countries have you flown over?"  Pretty mature questions, don't you think!

The Navy team wants to return to JPL and JPL is looking forward to more sessions for our customers.

Monday, March 21, 2016

Kudos From Customers - March 2016

Main - Children's:  Kelly (Heath) was very polite and helpful. She was empathetic to me finding my flash drive and ensured I knew where to pick up and search for lost and found.

Main - Talking Books:  Carol Michael, manager for Vision Education and Rehab Center FSCJ, was setting up a presentation appointment with Katie Devanny at CAL when Talking Books and Cris Eaton were brought up in the conversation. Carol praised Chris on the work he has done with VERC's clients. She talked about how great the service provided is but more about what Chris himself has done. It was great to hear such wonderful praise about a colleague. CAL witnesses every day Chris's great work and it was great to hear that he is appreciated outside in the community. Thanks Chris for being a great JPL representative! 

Murray Hill Branch:  I wanted to commend your librarian, Doug Fair, on his outstanding customer service. ...There was an incident with a patron that made me feel uncomfortable leaving the building. Doug went outside to assess the situation and to put my concerns to rest. He went above and beyond his duties @ the desk. I want to thank him. ...

SST:  Personally, I feel very satisfied with the personnel that work in this library.  In general, they are very professional and friendly.  Standing out with those virtues is instructor Flory (Florinda Martinez, E-Library Specialist, SST.)

Webb Wesconnett Branch:  LOVE the audio class w/Mr. Josh (Jubinsky).  We can’t make it every week, but always enjoy it when we come. 

Wednesday, March 16, 2016

Cuties In Cats In The Hat

Bradham Brooks Northwest Branch delighted kids who were invited to make a  “Cat in the Hat” for Dr. Seuss'  birthday, March 2. ( NW's Storytime and  Craft participants didn't care that the program was a bit of a belated birthday celebration held on March 15.)


Friday, March 11, 2016

Outstanding Employees Receive JPL Leadership Awards

The JPL Board of Library Trustees was introduced to seven JPL Leadership award winners for the first quarter FY 15/16 at the Board's March 20, 2016 meeting.  Director Barbara Gubbin (R in first pic below) and Chair of the Library Board Erin Skinner (L in first pic) were on hand to congratulate the winners.
Two Main Librarian III's were winners of the  "Encourage the Heart" award: Tamera Branam (2nd from L above), Main/Pop, and Kathleen Krizek, Special Collections (2nd from R). Both teamed up to have "5 Days of Sweet and Savory Delights" for Main staff during the holidays. Five departments hosted and decorated their workrooms and organized the food. Whoever could get by enjoyed seeing different locations in the Main Library, meeting other staff, and all enjoyed some great holiday food.

Laura Minor, YS Librarian III at Main, won a "Model the Way" award AND the "Employee of the Quarter" award for the effective, rewarding work she did for the Main Library's 10th Anniversary Teen Battle of the Bands program, November 7, 2015.  After six months of advanced planning that included a host of people 's efforts, the event saw over 500 customers attend to hear ten bands (some had to be turned away for lack of time.)  Laura did not have her picture made.

Support Services staff racked up three "Model the Way" awards. Jill Haile (middle, pic below) is a Librarian III in Collection Development. Jill worked many extra hours to clean, weed, organize and shift WB's collection prior to its reopening.   
Librarian I Diane Pless (2nd from R above) and Library Associate Linda Smith (2nd from L above), also in Collection Development, assisted Jill Haile in the huge job of weeding at WB.

Two Main Library Associates, Marsha Collins
(Children's) and Marie Myers (Main/POP) suggested a photo contest for Main's 10th anniversary and teamed up to create guidelines for the contest. Their adroit planning won Admin's approval and after working with other Main departments and the Art Walk Committee, they bragged 47 entries and 50 people attended the reception.
San Marco's Library Associate Emily Gideon (below, middle) won a "Model the Way" award for increasing circulation of children's materials. Emily has been aggressively promoting books and reading through programming, outreach and other activities. She developed partnerships with some school principals and teachers.  Emily added a "Holiday Storytime Pajama Party where Mayor Curry's wife read and their three children attended, along with 50+ others.  She also added two other weekly storytimes at SS. 
 
CR&M's Coordinator Olga Bayer could not attend the Board meeting but most know of her dedication to JPL, its staff, and CR&M. Olga managed staff in CR&M when Ms. Lussier left and took on much responsibility before Chris Boivin became the department manager in mid-December.

We owe all of you a debt of gratitude for your unusual abilities, creativity, dedication and hard work.

Tuesday, March 08, 2016

KR Salutes Dr. Seuss' 112th Birthday, Staff Pics, & The Luck Of The Irish




March madness??  No, it’s Mandarin Branch Library Assistant David Foster celebrating the 112th birthday of Dr. Seuss on March 2, 2016.  Other March happenings at the branch include our “Staff Picks” in the Adult display case and a Pot o’ Gold to bring the luck of the Irish to the Children’s Department. (Thanks to Frances Wickes for the blurb & pics.)

GB Has 50+ For Coauthor Event

More than 50 people came to Graham March 5th to see Natalie McGriff, the coauthor of The Adventures of Moxie McGriff. She read from her newly released book and signed copies for fans.
At the end of the program, all of the children were invited to create their own graphic novels. Templates and colored pencils were provided so they could get to work right away. (Thanks to GB's Raelyn Wiirre, Youth Services Librarian, for the input.)

Monday, March 07, 2016

Women's History Month At Main

Women’s History Month comes alive on the 3rd Floor at the Main Library with a display created by Library Assistant Karren Deas.  Karren uses books, book lists, flyers and graphic design elements to shed light on the lives, achievements, and struggles of women
throughout history.  From Sojourner Truth to Anne Frank to Princess Diana, the display highlights the great lives of great women who continue to inspire us today.

Friday, March 04, 2016

Staff Profile - March 2016

In her 18 years with JPL, Kathy Tekin has served in several areas of management and is currently managing Webb Wesconnett Branch. Flexible, quickly responsive to change and challenge, and  ever evolving would describe Kathy's professional life. On the personal side, Kathy is married to Francis Tekin and has a grown daughter, Tara, and Tara and her hubby plan to make the Tekins grandparents soon. As a first time expectant grandparent, Kathy is excited and busy making baby clothes for baby Emma in her spare time.
  
Q: You have an extensive background with JPL. Please tell us where you have served and in what positions.

A: I started full time in July 1998 at the Highlands Branch as Children’s Librarian under Jane Harris, Branch Manager.  In December 2001, I promoted to Library Supervisor of Programming (children’s and adult), which was a new position with JPL, and transferred to the old Main Library. I worked closely with the Jaguar Foundation and the Jacksonville Zoo to create the program ZooTREK (Teaching Reading Exploring with Kids) in the urban core libraries. At the end of the fall session, the children and their chaperons could attend a Jaguar game and sit in the Honor Rows section.

In 2005, I was given the opportunity to work with just the youth portion and my title changed to Youth Services Coordinator.  I worked with two grants—one for summer reading and the second for Prime Time Family Reading Time. I was also able to hire our first Early Childhood Specialist for JPL, Susan Mankowski.

In 2013, I changed positions to become co-Library Supervisor of the Main Library with Erica Brown.  I managed Popular/Fiction, Special Needs Library/ILL, and the Center for Adult Learning.  It was the beginning of new and different responsibilities.

In July 2015, I was transferred to the West Regional Library and came full circle where Jane Harris is once again my supervisor. In November 2015, my next move was to Webb Wesconnett Regional Library.

Q: How would you define leadership versus management and how both can best be used to better JPL?

A: Leadership is working with a team of people to achieve the same goals by providing direction, guidance, and leading by example.

Management is keeping the team moving forward toward the goals through listening, acknowledgement of team progress toward the goals, recognizing the potential stumbling blocks, and following up on individual contributions to the team effort.

As the manager of a very busy branch, it takes both leadership and management for staff to achieve the goals of JPL.  It also means that you need to be visible on the floor for customers and staff. It also means communicating your expectations for BLAST (Believe, Listen, Apologize, Satisfy, and Thank) customer service and reinforcing the positive interactions with customers and co-workers.  It also means dealing quickly with the uncomfortable issues that arise.

Q: Are there any lessons in management and/or leadership that your experience has garnered that didn’t come from a textbook?

A: Good mentors from my past and learning from my own mistakes are two I can think of. My first professional position was in a small library system with one building. Sharing what was happening in the children’s department could really affect the entire building--from the number of customers to the number of items that were checked out in a given day. 

Textbooks also do not teach you how to deal with day-to-day issues with buildings and difficult/challenging customers. These items you learn from your supervisors, coworkers, and from other professionals in the field. In my first position, I learned that I had to plunge the toilet that overflowed as we did not have a custodian on site all day. The men’s room had a clogged toilet and since the public restrooms were on my floor, I was given the task to plunge the toilet.

Q: What are the differences in managing a department versus a branch?

 A: Managing a branch is smaller in size compared to Main. The branches I have managed are just as busy in regards to computer use and DVD checkouts. Webb Wesconnett Branch is busier than West Regional Branch when it comes to computer use and needing assistance. Staff is smaller and more dependent on each other, so everyone needs to know how to fill in at the various desks in a pinch.  At Main, you need to know other departments and their primary functions to fill in during a pinch and you are less likely to fill in for circulation. Having worked both, I do not see a lot of difference. You are still responsible for the building and all the services provided by staff.

Q: Who are one or two of your mentors or heroes and why?

A: Kathleen Zaenger, Director of Howell Carnegie District Library taught me a lot about working in a public library. Previously, I had worked in school media centers for two school districts. I communicated with a library board and Friends group and learned the importance of knowing members of your community and other city departments, i.e. police and fire. I was delegated with the task of meeting with a team of community volunteers to construct a float for the local Melon Fest Parade to provide the library’s request for an independent millage to support the library. The children from the summer reading program already participated in the annual parade each August. The millage rate was passed by the voters for the library to become a District Library with the necessary funds to expand the Howell Carnegie Library. Ms. Zaenger provided me the opportunity to use some of my knowledge from previous work experience in the construction industry when we expanded the Howell Library. I was the liaison with the architect and contractor representing the library and library board.

Carolyn Williams was another mentor. I wish I had her poker face when dealing with some situations. Those of us who have worked with Carolyn over the years know exactly what I am saying. You never knew what she was thinking while explaining some idea or situation until she was willing to share her thoughts.

Tuesday, March 01, 2016

VIP's Hear Murray Hill Friends' Big Plans

The Friends of the Murray Hill Library had some big plans for their annual meeting, February 16, 2016, and not a few VIP's attended the event at Maple Street Biscuit Company. Beside announcing new MHF board members and their main goal to see Murray Hill Branch open seven days a week, President of MHF Bill Brinton addressed an audience of forty-five about the founding of the Murray Hill municipality in 1916.  He noted some businesses that subsequently opened and that the Murray Hill Library was dedicated in 1968.
      Mr. Brinton, Director Barbara Gubbin, and Judy Kline, outgoing President of MHF. 

City Council President Greg Anderson attended and other CM's included Jim Love, John Crescimbeni, and Samuel Newby. CM Love made a few remarks praising the many opportunities found at the Jacksonville Public Library.  He added a brief description of how an extension of the period that the City of Jacksonville collects a ½ cent sales tax could be dedicated to the resolution of funding issues with the City pension.

The Friends group awarded Library Hero Awards to CM's Love and Crescimbeni.

Beside Director Gubbin, other JPL VIP's who attended were Deputy Director for Public Services Jennifer Giltrop, Manager of Strategic Initiatives Richard Mott,  CR&M Manager Christian Boivin, Manager of YS & CO Amber Holley and Highlands Region Manager Marshelle Berry.

Monday, February 29, 2016

Try It With Chopsticks

SE Teen Library Assistant Anjelica Bencomo shares, "SE Teens participate in our monthly program, Teen Book Mixology. Our theme in February was Chinese New Year, where we book talked five novels/teen graphics by Chinese American authors. The teens had a great time with their icebreaker activity: grabbing ingredients using only chopsticks.

DCPS Posts JPL Flyers

Main Library Manager Lynne Baldwin noticed flyers for JPL Programs are being posted in DCPS classrooms. She said, "I was a judge at the History Fair at Atlantic Coast High School, Saturday, February 27, and the teacher had a section of her white board posted with library program information for the students. This photo shows part of the white board. It was rewarding to see a JPL program was being promoted for students." 

(In the upper left is JPL's flyer announcing the "I want the Wide American Earth" exhibit.)

Friday, February 26, 2016

Super Heroes At UPK

Eve Harm, Children’s Librarian at UPK said, "We helped our future superheroes with a super hero Fandom Fun, February 24. Over 25 superhero hopefuls proved their skills with web training, a tunnel crawl, and the most popular: our laser maze. Upon completing their training, the children had a chance to create their own emblem, add to their disguises with gauntlets, and celebrate super hero pairs with super hero friendship bracelets." 

A Little Change - A Big Help To Customers

Beaches Branch Manager Theresa Rooney has a double high-five for 1) a customer with a bright idea and 2) Lynn Jacobson, who promptly implemented it.  

Theresa said, "Our customers are so smart! Beaches Branch customer Karen Bock-Losee suggested JPL include our hours of operation in e-mail reminders to customers. Staff and I thought this was a good idea and passed the customer's suggestion to Lynn Jacobson, who handles such matters.  

"We want to thank Lynn Jacobson for recognizing the value of Ms. Bock-Losee's idea and acting quickly to implement it. I wanted to share this with everyone. 

"When a customer suggests something that you think is a good idea, please encourage them to follow up with a comment and/or suggestion (and show them how to do it).

 "If you have an extra minute while assisting customers with placing holds, please remind them that our hours of operation are now listed on all of our e-mailed and printed notices (holds, friendly reminders, overdue and lost), and let them know this is something we recently started doing as a result of a customer suggestion. I think it’s a good way to let our customers know we value their input."

Wednesday, February 24, 2016

Special Collections Hosts Jax History Consortium

The Special Collections Department hosted the quarterly meeting of the Jacksonville History Consortium (JHS), February 23, 2016. Historical societies from around the city meet to discuss upcoming events and potential partnerships. The meeting was concluded with a tour of our special collections. (Although he did not address this meeting, Coordinator of JHS and Former President of the Friends of JPL and longtime member of the Jacksonville Historical Society is seen center back.) 

Thanks to Kathleen Krizek, Librarian III, Special Collections, for the blurb and pic.

Tuesday, February 23, 2016

BIG Jazz Concert Celebrates PCR's Open Mondays

   Terrance Freeman, City Councilman Aaron Bowman’s Executive Council’s Assistant

PCR Manager Jackie Spiritas proudly reports, "The Pablo Creek Library hosted a Jazz concert in the Children’s department, Monday, February 22, 2016, featuring music from the award winning UNF Jazz Ensemble III led by Dr. Marcus Dickman. Seventeen Jazz musicians entertained a crowd of approximately 40 children and 52 adults, including Board of Library Trustees member Ronnie King. 

The program began with a story about 'Jazz Cats' and then the band cut loose with jazz music that could be heard throughout the library. In between music sets and bluesy vocals, Dr. Dickman narrated the program with bits of jazz history as it related to black history and the songs being played. 
Customers who ordinarily may not have come into the Children’s department wandered in, drawn by the community style concert which was improvised outside of the meeting room. The jazz program, geared toward children ages 6-12
and their families, concluded with a jazz scavenger hunt where all of the children searched the department for different pictures of instruments. All in the all, the program proved to be a success with everyone enjoying the atmosphere and entertainment. 

"This program is just one of the many educational and cultural events offered at PCR. A special thank you to the Newcomer’s Club whose members fund children’s programs in the Pablo Creek Region.

"Although the program was held on a Monday afternoon, it was well-attended. I took the opportunity to take a picture of Terrance Freeman (pictured first above), City Councilman Aaron Bowman’s Executive Council’s Assistant, in front of the Post-it Note survey board as more evidence that Monday hours add value to library customers' lives."  

Monday, February 22, 2016

Staffs Man JPL Pit Stop At Friends Booksale

 
JPL promoted library resources at the Friends of the Jacksonville Public Library Book Sale on Saturday, February 20,  2016 at UPK.  Cynthia Simmons and Robert  Moseley (below; sorry their faces don't show) manned the Library Card Pit Stop and helped customers with their library card accounts.  
Margaret Morford and Jane Griffo conducted 16 Intake Surveys as part of the AARP50+ FoundationGrant Program.  Retired Librarian Eleanor Baldwin (along with her daughter Main Library Manager Lynne Baldwin) made a special trip to UPK to take the AARP survey and support the Friends Book Sale by buying a bag of books for her great grandchildren. (Thanks to Lynne Baldwin, Main Library Manager for the blurb and pics.)

Ummm, Ummm Good; That's What Customer Appreciation Is!

WBK's Library Assistant Antoinette Walker said, "One of our regular customers at Westbrook, Ms. LaDonna Nesmith, dropped by with Valentine’s Day surprises for us. Can you imagine our delight at receiving these cheerful hand-crafted bouquets! Not only is Ms. Nesmith one of our favorite customers, but apparently we’re her favorite too."  (L/R: Kimberly Cherry, Library Associate, Ms. LaDonna Nesmith, Susan Williamson, Library Clerk and Antoinette.)  

Friday, February 19, 2016

Kudos From Customers

Beaches Branch:  Gail (Blumberg) at the Beaches is so nice!  She had a wealth of knowledge about what I needed and was so wonderful to talk to! A great asset.

Main – Circulation:  Alicia Dottery in Circulation helped me with a problem that required her taking more than a few minutes to investigate to get answers to my questions. Each time that I asked her to investigate further, her attitude/work ethic was one of excellent customer service. At each question of mine to which she did not know the answer, she asked if I would mind holding while she found the answer. Her voice tone conveyed an attitude of helpfulness. I wish I encountered workers like Ms. Dottery any time/every time I needed help. She's a "keeper".

Main - Special Collections:  I want to let you know that Betty Person goes above and beyond the call of duty. She took her time to help me on the computer and it resulted in me getting a job. She should be promoted.  She always has a smile on her face. And I might be the only one who took the time to put it in black and white, but I'm sure everyone who meets her feels the same way, too.

South Mandarin Branch:  Ms. Angela Richman was great offering extra information and her bilingual story time was beyond my expectations. …

Webb Wesconnett Branch:  LOVE the audio class with Mr. Josh (Jubinsky).  We can't make it every week, but always enjoy it when we come.

Luis Terron Winner of Innovator Award

Luis Terron, e-Specialist, was granted a JPL Innovator Award, February 19, 2016, by Talking Books Librarian II Chris Eaton. Chris said, "Luis has been busy designing and producing prototype library public restroom accessibility 3-D models. This project started at the Main Library’s 10th anniversary where he learned from staff members at the Vision Education and Rehabilitation Center about the need for tactile accessibility aids when conducting mobility training for their clients. 

"Mobility in restrooms was a concern due to the lack of standards in fixture arrangement and privacy issues. When Luis realized VERC’s need at the FSCJ downtown campus, he expanded it to the library’s need for such models. By the time of the 2016 North Florida Regional Braille Challenge, Luis had produced two working models with one of the library's 3-D printers for the men's and women's restrooms on the Conference Level of the Mai Library. The models debuted to a great reception from the children, young adults, and vision educators who participated in the event. They seemed excited about the prospects of this new tactile mobility aid. Media outlets, WJCT, and the Daily Record aired/published stories about the models and the reaction of those using them. 

"Building on this early success, Luis has been working on further development of the models and cooperating with a couple of local 3-D printing businesses to produce them in larger, more durable versions in time for our Information and Technology Symposium where we are expecting a number of attendees in the adaptive technology field, as well as media coverage from CNN."

Hats off to Luis Terron!

Thursday, February 18, 2016

SE Matches Two Great Days For A Fun Display

With Valentine's Day and President's Day back to back this year, Southeast combined the two to make one display. During February, customers are asked to connect the presidential couple with the fact stated about them. In addition, paired biographies of the Presidents and their First Ladies are available for checkout. Though customers have tried, so far this month, no one has correctly matched all of the facts with the presidential couples. *Do you know which president  and first lady were distant cousins? (Thanks to Beth Friederich for the blurb & pic.)

*(Answer:  32nd President Franklin D. Roosevelt and First Lady Eleanor were fifth cousins, once removed.)

Wednesday, February 17, 2016

Rock-N-Roll Night At SE

Southeast Region Manager Keli Likins said, "Fifty people attended the Beatles program at Southeast Branch, February 16.  Many thanks to Lisa Buggs for setting it up and Erica Brown for hosting it."

This was a 90-minute multimedia program that illustrated the influence of Carl Perkins, Elvis Presley, Chuck Berry, Little Richard and other 1950's American recording artists using side-by-side comparisons and musical analyses of Beatles covers and original recordings.

Tuesday, February 16, 2016

Teen Advisory Board Busy At SE

SE's Teen Library Associate Anjelica Bencomo reports, "One of Southeast Regional Library Teen Advisory Board's favorite jobs is changing out the displays in the lobby. Inspired by the theme "Lift Every Voice" they incorporated a rainbow of birds in flight to welcome visitors to the library.

Main Library Front & Center

Beautiful nocturnal view of the Main Library and downtown Jax (copied from Mextro Jax).