Staff Profile

Sharon Jaskula, Center for Adult Learning’s (CAL) Program Manager, was highly recommended for this position by Jean Brinkman, who headed this department prior to her retirement in 1995 and recognized Sharon’s capabilities.

Deputy Director Carolyn Williams now supervises Sharon, and had this to say, “Through her commitment and dedication, Sharon Jaskula and the CAL staff have maintained a literacy program that is recognized across the state and by national organizations.”

Sharon’s progressive success is predicated by a determination to make this a better city and she realizes it can only be done one human being at a time.

Q: How long has CAL been a part of the JPL system and how does it differ from the rest of the library system?

A: CAL opened in 1985 as a grant-funded adult literacy program. While many library programs are planned as single events or a short series of workshops, learning to read and/or speak English takes a long time. Many of the customers who enroll in CAL stay with us for several years before they reach their goals. Our responsibilities are very different from those of most JPL employees; during the course of a day we are testing, interviewing, and teaching adult learners or volunteer tutors. While we’re committed to helping our customers become regular library users by introducing them to JPL resources, most of us have never been on the other side of the counter. If I had to spend 15 minutes behind the Circ desk, I would be totally lost and scared to death. Pharos? Sirsi? Workflows? I just try to look like I know what you guys are talking about!

Q: What are some of the outstanding accomplishments CAL has experienced this year?

A: There’s a lot that we’re proud of this year. We have a new role in serving refugees, particularly Cuban refugees being resettled by World Relief. Two of our instructors (Katie Bark and Flory Martinez) are involved in a Cultural Orientation piece being hosted at the Main Library for refugees who are recent arrivals. Some of these families have been in the U.S. less than a week and are already using the public library as a source of information and support. We’ve seen people cry when they realize they can communicate with friends and family members they left behind using a library computer and a free e-mail account.

I’m also very proud of one student in particular and JPL’s relationship with him. Kevin Trego was formerly a homeless library “regular” who passed an HVAC program at the college, became an apprentice in the field, and now has his own apartment. He was helped by CAL and several other educational/social service programs along the way. He never would have known about these resources had it not been for librarian Peggy Glasnapp who saw Kevin struggling to read and study on his own. Kevin gives Peggy all the credit for pointing him in the right direction and connecting him to the resources he needed.

Q: How does CAL work with other similar agencies in Duval County and how does that benefit CAL/JPL?

A: CAL maintains relationships with social service agencies and other adult education providers to facilitate referrals to the program. In the past, large numbers of students transitioned back and forth between CAL and Learn to Read as their needs changed; now Learn to Read is headquartered with CAL at Main. It’s been a challenge for both programs to learn to function in the same space, but humor and a commitment to a “greater cause” has turned this into an effective one-stop literacy center (and very little blood was shed in the process)! More than 1,000 students are served by CAL and Learn to Read each year. We are also working on a tutor-training piece that may be used by the Duval County Public Schools to prepare volunteers, mentors, and parents to teach kids to read. It would be very rewarding to play a part in preventing reading problems in children before they become disheartened adults.

Q: What is your history with CAL?

A: When I first applied for a teaching position with CAL in 1987, I didn’t get that job. It was one of my first interviews and I was not adept at that. Fortunately, after Jean Brinkman interviewed me, she directed me to a vacant part-time clerical position in Community Relations. I typed PSA’s and created program flyers from scratch (clip art didn’t exist, so we had to letter and illustrate each one by hand!) The two of us in Community Relations also handled a lot of the Director’s correspondence to board members and the City Council, which was an interesting introduction to the politics behind the library system. Later that year, another position opened in CAL and I was invited to reapply. What started as a teaching position, eventually led to grant writing, project management, and curriculum development. Then Mrs. Brinkman recommended me for this position when she retired and I have held it for the last 16 years. While every job has its good and bad days, I think this position is a good fit for me.

Q: Would you share something about yourself that most of us don’t know?

A: I’m a “Navy brat” who was fortunate enough to live with my family in places like Sicily and Guantanamo Bay, Cuba. My first paid job was picking up rocks, bolts, and other debris from a military airfield during the summer monsoon season to make sure things didn’t get sucked into jet engines. I much prefer an air-conditioned library. Over the past twelve years I’ve written and secured more than $840,000 in grant funding for the library, so when I reach that million dollar mark I expect to see Carolyn Williams standing there with a box of Krispy Kremes just for me (and she can’t retire until then)! I have a mail order husband (I met Brad Jaskula online) and we were married five years ago in the Main Library’s Conference Center--all beautifully orchestrated by our good friend, Will Daniels.

An Emergency Check List

Have you looked at the POD list Robbie Tiedeman, Facilities Manager, emailed to staff in his "JPL Main" memo & attachment, June 3, 2011, and know where your POD location is so you can report to duty in an emergency, if required? Do you have that address memorized or written down so you know exactly how to get there using the shortest route?

Do you know if you are in a flood zone? Try this site: http://maps.coj.net/jaxgis/

Do you know where to find storm weather information quickly? Scroll down your JPL Staff News blog and on the right side, under the "Jacksonville Links" gadget, click on sun/cloud icon, then click on "Severe Weather". To find out about Tropical Storm Emily, for instance, click on "Tropical & Hurricane"; then scroll down & select how you want to look at Tropical Storm Emily--tracking map, public advisory, etc.

Helpful planning information can be found in the "Hurricane Planning Guide", published by the City's Emergency Preparedness Division, and review The Florida Times-Union's "Storm Watch" for suggestions on supply kit checklists, protecting your home, shelter information and evacuation routes.

SLP Attendance Breaks Record at Urban Library Centers

Julie Lipschutz, Libararian, reports the Summer Library Program is a great success in the Urban Library Centers this summer.

Top left, Christie Rogers, Library Associate, reads a story to some school age children during her program, "Hello Hawaii" recently held at Westbrook Branch.

Top right, third graders are reading together at the Northshore Book Club, run by Librarian Julie Lipschutz. at Northshore Team Up's summer camp.

Lower left, kids enjoy 15 minutes of solo reading time at the end of every school-age program at Westbrook Branch Library.

And lower right is a mother and her two children reading together at Graham Branch's weekly Family Preschool Storytime.

Combined Florida Library Youth Program attendance at Graham, Eastside, and Westbrook Branches--thus far--has increased 65% over 2009, the most recent year of full summer programming at these locations.

WOW! What a summer!

Eastside Branch Career Building Program

The Brown Eastside Branch Library has set up the Aspire Community Room from 10 am – 5 pm, Monday – Thursday for people who want to work on a computer to improve their careers. (Pictured left are Anthony Williams, EB Library Associate, assisting customer June Burley in filling out an online application.) Library customers are able to:

Work on resumes
Fill out job and school applications
Take a practice test on the Gales's Testing & Education Reference Center
Career building (searching for employment or entrepreneurship research).

Way to go, Eastside!

"Creature from the Black Lagoon" at San Marco Branch & You Can See 'old' Jacksonville

San Marco Branch will host the movie, "Creature from the Black Lagoon", Thursday, 3:17 pm, August 11. This "horror" film was partially filmed in Jacksonville and just south of St. Augustine in 1954. It is reported that this was one of the first films made in 3D.

The scene where the sea monster snatches the lady in the restaurant was filmed on the south bank of the river in the Lobster House Restaurant. (The popular Lobster House burned in a fire in 1962 and River City Brewery sets on that site today.) Some underwater shots were made in the St. Johns River where strong currents and murky water caused production problems.

A few films have been filmed in Jacksonville since the Creature prowled in 1954; however, from 1908-1920 more than 30 silent film studios produced thousands of silent films here and Jacksonville was known as the winter film capital of the world. Then along came Hollywood and the rest is history.

Kudos from Customers

Bradham Brooks Northwest: “Ms. (Maude) Scott was fun. The children enjoyed her, as well as the teacher, Davi Harmon.”

Main Library - Genealogy: “… As I began my search of ancestry, I had no clue what to do or where to start. Mr. (David) Fuller was most helpful to me. He had such a pleasant attitude while assisting me. I felt embarrassed asking some of the questions but Mr. Fuller acted as if I asked all the right questions. He is a great asset to this department. I am sure that you know this. As a patron of the library I just want to give accolades where due. I really appreciate all of the assistance that I received from him. I felt like he went over and beyond to get me started with my genealogy studies. Please tell Mr. Fuller that he's a jewel in that department and thanks so much for his assistance.”

Main Library – Reference & Periodicals: “…I was pleasantly surprised at the level of customer service I received from one of your employees, Mr. (Jason) Enoex. Despite being deluged by phone calls and other customer requests, he personally directed me towards the legal aid section…. Mr. Enoex also took the time to inform me of other possible legal resources I had not considered to that point including LegalZoom, the Jacksonville Area Legal Aid Office, and the Law Library next to the Duval County Courthouse. His thoroughness and professionalism were outstanding and second to none. … ‘

Mandarin Branch: “I loved the Overdrive class @ Mandarin. Presenter (Donna Peretzman) was very good.

Webb Wesconnett Branch: “Big props to Ms. Mia (Brack), the best children's librarian ever!!! I am off to story time with my 3 excited grandsons. This is one of the highlights of their week. I have not been able to read enough books to this week to satisfy them as they prepare to show her their summer reading lists. You are lucky to have such an accomplished employee on your staff.”

History in the Making in Talking Books Dept.

All JPL staff is not aware of changes in one of our critical departments, Talking Books, so this update and encouragement for JPL staff to talk up TB services to our customers.

Jerry Reynolds, Librarian Senior, Talking Books (TB), pictured left, reports that TB’s conversion to digital service is progressing well. Braille and Audio Reading Downloads (BARD) are being added daily. JPL’s customers have enjoyed this upgrade over the last few months and appreciate features of the digital TB machine with few reported problems. Still there are customers who have not received digital Talking Books and via TB’s newsletter, "The Insight", they are being encouraged to contact TB for this service. (Production of new books on recorded cassette ceased late last year, and all new titles are now only available on digital cartridge or BARD download.)

Customers can still receive TB on cassette during the digital transition period because the majority of the collection is only available on cassette. Customers can’t buy or keep existing TB on cassette because they are the property of the Library of Congress and need to be returned when customers are finished with them.

In the past few months TB services have been extended to institutions such as nursing homes, hospitals, schools and others that request this service. If not currently registered, the individual responsible for TB service at the institution can call JPL’s Talking Book Department, 630-1999, to request TB service.

Spread the word when you get the chance. You may just help someone live a fuller, richer life.

Reading & Peace Central to South Mandarin's Summer Programs

South Mandarin Branch's Summer Reading Program (SRP) is proving to be a whopping success. Ed Murray, SOM's Branch Manager, reports that 478 registered for this program and 3,462 books were checked out, June 1-July 15.

To celebrate the "One World, Many Stories" theme, they are displaying how much has been read by having readers place a bead strand in their "globe" for every book read. The globe is almost full! Kids love to see how full the globe is getting each week when they visit the library.

South Mandarin's School Age Program series has been successful as well. Every Tuesday afternoon, a variety of presenters and activities are enjoyed by school age children. Their first program on June 14 kicked off the summer. One hundred kids and adults participated in their "Peace Banner" art craft by writing or drawing what peace means to them. A list of the word "peace" in different languages was provided, and some of those words made it to the banner! The peace banner is now displayed in the children's room. (Click on any of the pictures to get a larger view.)

Ice Cream Social Draws VIP's for Beaches Branch 25th Anniversary Celebration

Pat Doyle, Beaches Branch Manager, gives this report of their 25th Anniversary celebration, Saturday, June 9:

"Virginia Maxted, President of the Friends of the Beaches Branch Library, pictured center right below, really enjoyed the Ice Cream Social . She brought and displayed several scrapbooks of photos and articles focusing on the library from when it was just a twinkle in the hearts and minds of the beaches citizens and on to more current times. Everyone enjoyed looking at them.

"In attendance were a number of people who were instrumental in having this library built. Margaret Smith, retired Administrative Supervisor, was on hand to emcee the program and give us a sense of the history. Children loved the balloon sculptures and the Italian ice from Rita’s was delicious and refreshing.

"Neptune Beach Mayor Harriet Pruette (photo on left above) presented and read a proclamation honoring the branch. Former CM Dick Brown presented and read a framed resolution in honor of the Beaches Branch. Current CM Bill Gulliford attended and spoke favorably about the branch. Library Director Barbara Gubbin spoke about the current state of JPL and hopes of where we may be headed. Deputy Director Carolyn Williams and Administrative Supervisor Donna Riegel attended as well, as did Donna’s charming grandson, Paul, who was dressed in his Boy Scout uniform.

"It was wonderful having a room full of people (real people, not Facebook people) socializing and sharing comments and stories about the library."

Murray Hill Branch's Young Authors

Some of Jacksonville’s youngest authors visited the Murray Hill Branch and signed copies of their book, The Writing Express, which is a collection of these individual authors' stories, Saturday, July 9. The soon to be fifth graders from Martin Luther King, Jr. Elementary and St. Clair Evans Academy were all smiles when reading their stories aloud. They proudly signed copies of their work at the end of the program. All proceeds from the sale will benefit the Prindle House Publishing Young Writers Program.

This program was part of Murray Hill Branch's Summer Library Program and in keeping with the 2011 SLP theme, "One World, Many Stories."

Oceanway Express Officially Opens, July 9

On Saturday, July 9, the book lockers at Oceanway Community Center were officially opened in a ribbon cutting ceremony by Councilman Ray Holt, Library Director Barbara Gubbin, and others. Also attending from JPL were: Carolyn Williams, Deputy Director, Kathy Lussier, Assistant Director for Community Relations and Marketing, Donna Thomas, Highlands Library Supervisor, and Felecia Battle, Highlands Library Assistant. The Oceanway Express has been operating since June 15 and has already had over 150 books reserved. The Highlands Branch Library has been handling the day to day operations of the locker.

The event was covered by First Coast News, which can be seen here:
http://www.firstcoastnews.com/topstories/article/210479/483/First-Automated-Library-System-In-Southeast-Opens-In-Oceanway

Friends of JPL Special Sale, July 9, at UPK

Harry Reagan, President of the Friends of the JPL, reports their first Book Warehouse Sale, June 25, was a big success.

There is leftover inventory and a special sale will be held 9:00 am. - noon, Saturday, July 9, in the south end of University Park Branch Library where the Friends' warehouse is located. (Their warehouse is air-conditioned so people can enjoy every moment of shopping.)

Mr. Reagan said you can stuff a big grocery bag with audio/video (VHS tapes, books on tapes and records) for ONLY TEN BUCKS, $10, TEN DOLLARS!

Do come, if you can, and tell your customers, friends, and neighbors about this great opportunity.

Staff Profile

Ken McEnery began volunteering at San Marco Branch Library in 2007 and his wife, Linda, followed suit in 2008. When they retired, the McEnerys were interested in "giving back", and so they have in a commendable way. (For a larger view, click on this photo taken at Krka Falls in Croatia last December.)

The McEnerys are well known for their commitment to service. Once when they were coming back from vacation, their flight was delayed and they were scheduled to volunteer that day. Rather than cancel or excuse themselves, their then Volunteer Coordinator, Eric Soriano, reported that they came straight from the airport (luggage in hand) to the library and met their obligations. Their current supervisor, Lenora Stuckey, reports their outstanding service--for which we are most grateful--continues.

Q: : Why did you choose to volunteer at the Jacksonville Public Library?

A: We wanted to stay active in retirement and volunteer with a number of organizations. As longtime library users, volunteering at our local branch seemed an attractive way to give back to the community.

Q: What do you find rewarding about volunteering at San Marco Branch?

A: Even though some of the staff has come and gone since we began, we have always been treated as part of the San Marco Library "family". We have been challenged to do more than shelve materials and for the last few years we have processed reserves on the days we work.

Q: You train junior volunteers to fill in for you when you are away from San Marco Branch. Lenora Stuckey says you two have done an excellent job training them. How did you achieve this?

A: We explain what has to be done, let them observe us, and then let them actually do it themselves under our supervision until they are comfortable with the process.

Q: What is your favorite book?

A: Ken - no one favorite book but anything by James Patterson, Lee Child, David Baldacci and Nelson DeMille. Linda - no one favorite either, but all types of mysteries with selected sci-fi.

Q: We understand you like to travel. Tell us about the most intriguing place(s) you have visited and why we might enjoy it.

A: Last December we did a combination land tour and small ship coastal cruise that covered four of the six Balkan countries that at one time made up Yugoslavia. It was interesting to learn how each country handled independence and the civil war that followed the breakup and see the progress (Slovenia, Croatia, Montenegro) or lack of (Bosnia) each has made since then. The people are friendly, most speak English, and the area is both beautiful and varied--from the Alps of Slovenia to the breathtaking Adriatic coastline of Croatia and Montenegro containing the old walled cities of Split, Dubrovnik and Kotor.

Talking Books Presents

Talking Books has two movies planned for July in the Main Library Hicks Auditorium that you will want to promote with your customers:

• Thursday, July 7th - 10:30 a.m.: "Bedtime Stories" - movie with Closed Caption (for all customers - especially hearing impaired



• Friday, July 15 - 10:00 a.m.: "Despicable Me" - animated movie in described format (for visually impaired)

Music Club at the Main Library

Music Club is a JPL program series geared towards ages 8-12 (ages 6-14 are most welcome, too.) Tropic of Cancer, a group of musicians with a diversified sound, will be featured at the Main Library Auditorium, 4 pm, July 12. This group's name was inspired by the warm latitudes of Jamaica, West Africa, India, the Middle East and Latin America, which their instruments and much of their music reflect.

Kids are invited to come meet these musicians, learn about the band's "New World Lounge" sound of drums, percussion, vibraphone, saxophone, guitar and fretless bass, and play along on instruments the musicians will provide.

Read more about the program and preview some of the film shorts at jplmainchildrens.blogspot.com or call the Main Library Children's Department, 630-2417, for more information.

The Music Club program is held in the Main Library Auditorium the second and fourth Tuesday of every month at 4pm. Spread the word!

6th Time for Bands Battle

Kaity Barrand, Library Associate Senior in the Main Library's Teen Department, has this to report on her first participation in the Teen Battle of the Bands! program, Saturday, June 25:

The Main Library got loud this past Saturday as 7 local teen bands rocked out and competed in our 6th annual Teen Battle of the Bands! Each band had a distinct sound, ranging from modern punk and electronica to heavy metal and classic rock-fusion. A lot of time-consuming planning paid off very well with the inclusion of a few new sponsors, highly enjoyable performances, and a new location- the multipurpose room versus the previously used auditorium. This space was more informal and really let our customers know about and enjoy the concert, as evidenced by that 360 attendance count!

As a relatively new member of the JPL team, I enjoyed collaborating with Keli Likins and Kathy Tekin on this project, and was honored to be responsible for so many details considering it was my first Battle of the Bands. I couldn't be more pleased with how it all turned out! Ultimately, this type of program emphasizes that JPL is a modern popular library with a large music collection, and which values and supports its local youth.

From a stafff perspective, it really goes to show how incredible JPL teamwork is! Without departmental collaboration, from Teen to CR&M to the Conference Center staff (and more, including Branches!), these Battles simply could not happen! Thanks to all who made this "Battle" a great victory for JPL. Rock on, everyone!

Mandarin Regional Branch Celebrates 25 Years

Over 500 people attended Mandarin Regional Branch Library's 25th Anniversary, June 15.

Barbara Gubbin, Library Director, spoke on this library's special relationship with the Mandarin community. Council President Jack Webb read aloud a Resolution recognizing and honoring the Mandarin Regional Branch Library. Margaret Smith, the Branch’s first manager. spoke about the library's rich history. Rabbi Joseph Hirsch spoke on the Jewish community’s appreciation of the branch library, and former Mayor Tommy Hazouri spoke on the importance of libraries to the community and for people of all ages.

Face painting and animal balloons were part of the celebration, and a big thank you goes to Eve Cowart Harm, San Marco Librarian, and Laurie Mills, Library Associate at Webb Wesconnet Branch, for providing activities in the children’s room.

Four gorgeous flower arrangements were sent by Lynne Baldwin, past manager of the branch, which everyone enjoyed.

Cake, popcorn, and punch were served while entertainment of folk songs was provided by Al Poindexter.

Kudos from Customers

Main Library – Children’s – Volunteer & Former Employee: Mrs. (Elaine) Kitchens did an excellent job in keeping or capturing the children's attention. Very interesting.

Main Library – Conference Center: “Will (Daniels), I just wanted to send you a quick note to tell you what a pleasure you were to work with last Saturday night. Your team was very helpful. Thanks for all your great suggestions on the layout of the ceremony and reception areas. You were terrific. The bride was overall very happy with the evening.”

Main Library – Reference/Periodicals: “I would like to compliment Ms. Julie McNeil, Library Supervisor, who has been very warm and helpful with fairly technical problems involving research on several different occasions the last 2 years.”

Southeast Regional: “Anita (Haller) & Carisia (Rooney) exceeded my expectations. They were extremely helpful and knowledgeable. Thank you for excellent use of our tax dollars.”

Webb Wesconnett Branch: “…I would like to say Ash and I enjoy the 2-5 and under programs ... We have been coming for almost 2 years now. Miss Laurie (Mills) has complete control and patience for all of her wonderful children.”

Summer Reading Kick-Off at Northwest

We had a good start here at the Northwest Library. We had 27 participants at the First Game Day Program. Zoofari program was well received with 87 attendees. In total, We have 71 registrations in just one day.

Go, Northwest!

Invitation to Mandarin Branch's 25th Anniversary Celebration

Cheryl Callavini, Mandarin Branch Manager, said that in addition to the public invitation, she wanted any past employees of Mandarin Branch, who can attend, schedule/supervisor permitting, to feel welcome to attend Mandarin Regional Library's 25th Anniversary Celebration, beginning at 11:00 am, June 15, 2l011.

Brentwood Enjoys Saturday Explosion

Success is spelled "Saturday Explosion" at Brentwood Branch Library. Denise Kirkland, Literacy Program Specialist, hosted a partnership of nonprofits and volunteers at Brentwood Branch, May 21, to benefit its community members. Brentwood Branch staff shared their lunch hour with participating nonprofit representatives, and they sent hot dogs to another branch library as an act of good will.

Community agency tables were set up in Brentwood Library’s parking lot where hot dogs, chips, lemonade and snow cones were served, and all enjoyed the DJ, Grill Master, who performed an impressive dance, including back flips and hand stands. Some enjoyed dancing in the streets. Lea's Place and The Well provided stations for crafts and children's games.

Most of Brentwood’s second floor became "Share Shop" where collected clothing—infant to adult sizes—was available for attendees. Several families left with a bag full of items for each family member. Melodie Dove with United Way sorted all the donations and was in charge of display. A grandmother and grand-daughter volunteered to pass out clothes. The day before the event, Kathy Suber used Lea's Place membership in Dignity U Wear to acquire brand new clothing and underwear. The underwear was packaged in sets and tied with a curly ribbon.

The Share Shop also gave people an opportunity to escape the heat and hear of coming events, including the Father-Daughter Dance (August 6), character building classes (July 23), etiquette and ball room dancing classes (July 30), as well as a slumber party for girls in the neighborhood, ages 4-16 (June 23).

Every child who attended was given a book and a "matching" stuffed animal. They were also encouraged to take a video or game (Lea's Place donations) to enjoy.

There were drawings for several door prizes; they were so popular, other "vendors" (ELC, Magnolia Project, The Well, United Way, Lea's Place and others) wanted to be included!

The total cost of this event was $30 for the DJ. All food, giveaways, prizes, supplies and equipment were donated, and over 100 community residents were served.

JPL and its "partners" solicited community engagement for upcoming events. Thus far, they have secured at least two new sponsors for outfitting girls for the Father-Daughter Dance and several girls have signed up to attend.

While most of the planning and organizing was done by JPL’s Denise Thomas, Kathy Suber (Lea’s Place), Melodie Dove (United Way), Nancy Dreicer (Florida Department of Children & Families), and the Brentwood community members were very involved.

Ms. Thomas also visited apartment complexes and community organizations to seek participation in this very successful community event.

All of you deserve a standing ovation.

Southeast Branch Kicks Off Its Summer Library Program

Lynne Baldwin, Manager of Southeast Branch Library, reports their Summer Library Program kicked off June 1. Besides Teen Anime Club, Pelin Hangul, their Teen Assoociate, reports that Southeast offers a Chibi drawing class for tweens as an introduction to Manga. Wednesdays are tween nights; Scrapbooking Club and Chibi Drawing Club rotate. Thursday is teen night and Southeast hosts the Anime Club and Movie nights every other week. Except for the Movie nights, all the programs are held 6:30pm-7:30pm. Movie schedules can be found at South East Branch Library Teens page on Facebook.

Staff Profile

Donna Peretzman, Library Assistant in the Main Library Popular/Fiction department, was presented two awards for the 2nd quarter (January – March 2011): Employee of the Quarter and Inspired a Shared Vision at the Library Board of Trustees meeting, May 12. These awards are based on her outstanding contributions towards educating customers and employees about using downloadable media.

Anticipating customer and staff needs, she requested and received JPL Administration approval for a program on downloadable (DLM) media.

She learned about “eBooks and more” technology, researched other libraries’ methods, and subsequently wrote instructions on how to download media. Then, due to growing popularity but scarcity of information, Mrs. Peretzman developed an educational program on DLM that has helped the public and JPL employees learn how to use it. Later, a committee was formed that will stay abreast of changes in downloadable media. (A clue to her drive might be found in the quote beneath her email signature, “Intelligence without ambition is a bird without wings” by Salvador Dali.)

Mrs. Peretzman has been interviewed by TV and press because her efforts have proven to be so successful in teaching people how to use DLM—from A to Z, in simple to follow steps.

Q: Anyone who has tried “interpreting” instructions tucked inside any equipment purchased today can appreciate the genius of clear instructions. You accomplished this for customers and staff regarding downloadable media. How did you go about developing instructions and a program on this new technology?

A: I usually “fly by the seat of my pants”, meaning I don’t read directions. I just jump in and push buttons. But, in planning a class on downloadable media (DLM) for the public, I took it step by step as if I had never used DLM, taking screenshots every time I did anything. This way I could show staff and customers all the steps needed to be taken from start to finish. This also showed everyone where problems happen and why they might happen. And, when JPL employees can see how/where problems might occur, they can help customers.

Q: What impact in use of DLM do you see at JPL as a result of your outreach programs, including interviews by press and TV?

A: I have seen more customers coming in or calling, asking about downloadable
media. Many customers have new “gadgets” but also love the library, so to be able to assist them with what the library has to offer has been very rewarding. I have also noticed more of my coworkers trying their hand at answering customers' questions. I will get emails from them saying, “I did it!” Then they tell me about the customers’ problems that they helped resolve – all without asking me!!

Q: You are recognized as the “go to” person to answer questions about DLM. Teachers usually learn more than those they teach. What valuable lesson(s) have you learned from all of this?

A: Keep your mind open and your ear to the ground. Changes in DLM are happening very fast right now. Some parts of the PowerPoint presentation I made earlier on are now outdated. Customers who have problems usually have tried till they want to scream; then they call for help. I suggest a deep breath, close everything down, and then start at the beginning. It’s OK to say “I don’t know” but add, “I will find the answer.”

Q: In your 20+ years with JPL, what is the most rewarding experience you have had working in the library?

A: I must say it's working in the Popular department. I am encouraged and supported to be creative with displays and programs. We are a great team; we all pull together. If someone needs more time off the desk for a program or project, we cover him/her, knowing that they will do the same for us when we need it.

Q: Tell us something you would like to share that most people would not know about you.

A: My mother was known for making afghans for the babies as they joined our family. When she died a few years ago, I took all of her yarn and now make the afghans. I use Mom’s yarn, even if only to add a heart or initials. This way her love is still passed on to future generations. In this “disposable” world, I like the idea of something being passed down through the generations, or L’Dor V’Dor (from generation to generation).

Above Donna is pictured with a blanket she just finished for her daughter. Sara.

New Gadget on JPL Staff News Blog

Scroll down and on the right you will see a new gadget that can be used to see Jacksonville area weather, The Florida Times-Union, Financial News and Daily Record, area gas prices, airport information, white page telephone directory, area maps by Google, traffic conditions, area Craigslist, urban Spoon, and Facebook. Enjoy!

After 36 Years Deborah Daniels Retires

Deborah Daniels, Library Assistant in Cataloging, first worked in Circulation, then--among other duties and long before computers came to JPL--was charged with filing two inches in the card catalog before the doors opened to the public each day. She also worked in ILL briefly, moved to Acquisitions (now Technical Services), and later back across the room where she learned how to use the computer and where she is now cataloging juvenile books. Ms. Daniels says, "I have enjoyed every day I have worked at JPL. I have met many friendly faces and most of them have become my family. I thank God for blessing me to have worked 36 years and some months at JPL. I will miss faces, the work site, and of course, MY BABY BOOKS."

We will celebrate her many years at JPL on Wednesday, June 8, 12pm - 2:00pm, at the University Park Branch Library.

Your familiar face will be missed, Deborah Daniels. We all wish you the very best in your retirement and thank you for your 36 years of faithful service.

What's Happening at San Marco Branch

Michelle Petrin, Children's Librarian at San Marco Branch, is good at keeping kids interested and coming back to her programs. She reports that “Family Preschool Storytime” (left), May 25, had 28 in attendance.

A silk purse from a sow's ear--well, maybe--but who would have thought a purse could be made with duct tape trim? But duct tape crafts were a big hit at the “Teen Connection” program held by Eve Harm, SS's Teen Librarian, April 7, and 17 attended.

Two Graduates at WBK

A celebration was recently held by Westbrook Branch Library employees to honor Beatrice Kungu (pictured left), who received her A.S. degree in Legal Studies from Florida State College at Jacksonville, and Pamelia White, who graduated with an A.S. in Medical Assitantance from Jones Colllege.

Congratulations to Beatrice and Pamelia from all of us in JPL.

Engaged In Present & Future Success

Ms. Jaime's Preschool at the Library is a successful interactive story time program taught by Jaime Sanborn, Library Associate Senior in the Main Library's children's department. This class typically serves 10-20 children at 11 am each Wednesday and has a strong focus on early literacy and foundational life skills. Classes are designed to appeal and engage children ages 3-5, who participate in song, movement, stories and activities. Themes mirror curriculum covered in Voluntary Pre-K classrooms in Jacksonville. Ms. Jaime's programs include topics such as seasons, special events, good health, family, character, safety, animals, language concepts, etc.

This program helps acclimate students to the structure and environment of real school and gives them a preliteracy foundation. Children learn six preliteracy skills: oral language development, emergent writing and comprehension, phonological awareness, letter/sound knowledge and print concepts. Additionally, children are introduced to life skills such has problem solving, responsibility, patience, friendship and many more. Initiated three years ago, parents' and children's enthusiam and appreciation of this learning opportunity have not waned.

Jaime Sanborn is also a Certified School Library Media Specialist and holds her MLIS in Library and Information Science specializing in School Library Media.

5th Annual Star Wars at Mandarin Branch

The 5th Annual Star Wars program, planned and coordinated by David Foster, Children's Library Assistant, will be held 3-4:30, Saturday, May 28. It is a popular family event and this year's theme is "Star Wars: Light Sabers @ the Library". The participants will customize their own light sabers, create other crafts, interact with a miniature Yoda and R2-D2, and share their enthusiam and love for all things Star Wars! So, if you're not working and can join the other enthusiastic customers, come on out.

It's Been "Cool" & It'll Be "Hot" at Highlands Branch

It's "cool" this spring at Highlands Branch and summer plans are "hot". Children, Tweens, and Teens are and will be busy. Besides the growing Anime Club and the regular story and play times, Teen Associate Eva Newton has been busy working with the Teens on various projects. For Mother's Day, Eva and about a dozen teens made baskets from popsicle sticks for their moms.

For the Teen Fit Program, Petty Officer Akido Newton led eight teens in some basic physical fitness--push-ups, sit-ups and other exercises--in the bright sunshine of May 17th on their library lawn.

Anime Club is busy with WWII, movies, and projects like Tie Dye. Children's Associate Beverly Mason has been doing crafts with the kids each week, including a patriotic eagle and a springtime ladybug that would make the worst grump smile, all while planning special summer programs. The children's department will be having crafts, movies, and special guests every week this summer. Eva has a long list of special Teen programs for the summer, and Teen Tuesday will be held May 31 and host teens with Wii Dance! Do You! (Michael Jackson the Experience and Just Dance 2 for Wii, open to teens, 12-18, from 3-5 pm. )

Highlands kicks off their Summer Reading Program, 1 - 3 pm, June 10, beginning their worldly travels with international music and dance, including an informational presentation and dance performance by Laurie Johns of the Spanish Cultural Society. Donna Thomas, Branch Manager, said all teens, ages 12-18, can sign up for Summer Reading there.

Kudos from Customers

JPL, Conference Center, & CR & Marketing: “Thank you for again hosting AARP Tax-Aide sites at 9 library locations. JPL joins Tax-Aide as a partner in the United Way led Real$ense Prosperity Campaign of Northeast Florida, and each year you and I join forces to help moderate and lower income Jacksonville citizens with their federal tax returns. We're a great team. …I can’t say enough good things about the support received from Mitesh Sangani and Lisa Buggs. Each of them was extremely supportive, and I could not do my job without them. Thank you for allowing me to work with Mitesh and Lisa. Each year brings new challenges, and with your support, we'll work through whatever operating issues that come about for 2012. I really do value your support and friendship.”

JPL: “I am writing to commend a member of your staff, Denise Kirkland-Thomas, on her wonderful presentation to our Family Learning Circle parents. Family Learning Circle is a partnership between the United Way of Northeast Florida and the Early Learning Coalition of Duval County. The program is in six child care centers on the Westside of Jacksonville. This program is a one year pilot; the goal is to improve and increase school readiness for the children whose parents are in the program. … Many of them for the first time heard that books should be kept where children can reach and explore them. Many of these parents expressed they did not allow their children to handle the few books they had for fear the books would be torn. Ms. Kirkland-Thomas quickly resolved that fear by providing practical solutions to obtaining affordable books and teaching children how to care for them. … Her presentation, demeanor, sense of humor and real understanding of some of the financial issues won over these parents and every single one applied for a library card. In closing, I would like to thank you for having such a well prepared, knowledgeable professional on your staff and for providing such a vital service to our most vulnerable population. This presentation was very well received by parents; they ranked Ms. Denise at the very top of all presenters. I am happy to know that our city provides such a service and wish many more parents could receive this vital information to help prepare our children for school and for life. My very special thanks, sincere appreciation and commendation for a job well done!”

Main – Children’s: “(in reference to Preschool at the Library) Great Program! Wonderful resource for our children! Ms. Jaime (Sanborn) was great with the children and has a wonderful voice. “

Mandarin Branch: “…I searched your database for a child's DVD and saw … it might be at the Mandarin branch. As it is over a 30 minute drive for me, I called to confirm that the DVD actually was there. I talked with the library assistant David Foster. What a delight! He was so cordial and helpful on the phone. When we arrived, he greeted us warmly and assisted us in locating some more materials. I remembered him from a musical teaching group for preschoolers that were held at the same branch a couple of summers ago. … He is genuine and really cares about people, especially children.”

San Marco Branch: “This is a comment in praise of one of your employees. Michelle (Petrin) at the San Marco Branch heads up the children’s department and is the lead of story time on Wednesday mornings. Since she has been the lead, the San Marco branch has come alive with children. My daughter is there every Wednesday with her grandmother. Michelle exhibits such a caring and upbeat attitude. She is a natural at getting the kids involved. She introduces new things to the kids every week and always has some sort of an art project to go along with her daily theme. She even knows all the children's names! She is such an engaging lead in the children's department of San Marco - and we, along with the many others that are there every week, love attending her story hour as she engages all the children getting them excited about participating. You have a great employee that is really adding a rich experience for kids. I hope she is always part of the San Marco branch - everyone looks forward to library time every week!”

Staff Profile

Carolyn Woods, Mandarin Branch Clerical Services Supervisor, is a familiar face to most of us. She and her staff received the Team Award for the 2nd quarter (January – March 2011), thanks to her then Library Supervisor Lynne Baldwin’s nomination. Ms. Woods has been credited with being instrumental in teaching employees how to drastically reduce cash handling errors and materials not being checked in properly, and for providing more up-to-date, efficient internal and external customer service. Circulation has also increased at KR due to their team efforts.

Q: You have been a Library Clerical Services Supervisor for 20+ years—ten of which were at the Main Library and before you transferred to Mandarin Branch a couple of years ago. You no doubt have learned some things that would benefit JPL staff. Would you share a couple of points with us?

A: I strive to always provide the best customer service. Most of our customers are pleasant. If someone gets upset, I don’t take it personally. I know that the next customer will be nice.

Q: What have you found most challenging and/or rewarding about being a Library Clerical Services Supervisor?

A: The most rewarding thing for me is being able to solve a long standing problem that a customer is having and see him/her leave with a smile.

Q: How have self-check and downloadable materials affected you and your circ staff at Mandarin Branch?

A: It lets us know that changes are coming and we should always be ready and prepared for changes by keeping up with JPL’s new Policies and Procedures. Since self-check came to the Mandarin Branch, our customers have been well pleased with the machines. They don’t have to wait in long check-out lines, and the self-check machine frees staff to take care of other customer requests in a timely manner.

Customers are very happy that we have materials that they can download to their new toys.

Q: What is special about your circ team, Latanza Sutton, Eric Cusaac, David Jones, Josh Santiago, Tammy Hilbert, Lisa Veal, Pamela Sherrer, Siu Yam, and Cheryl Gilmore?

A: They work as a team and always in one accord. If a team member is absent, another team member is always willing to fill in and complete the task. No matter how small his or her role may seem, everyone’s job is vital to providing great customer service. For example, part-time clerks put books back in their proper places on the shelves. Without them doing their job well every day, our customers would not be served in a timely manner. I could not do my job without my capable staff. Having a good team makes my job easier.

Q: What is the most memorable experience you have had dealing with staff or customers?

A: Seeing the smile on a child’s face when he/she gets their first Jacksonville Public Library card, then to see that child check out that first book at the self-check machine.

Q: Is there something most of us don’t know about you that you would share with us?

A: I have seven great-grandsons and one great-granddaughter.

Q: Who was your favorite mentor, teacher, or professor and why?

A: My mother was my favorite mentor. She taught me how to earn the respect of others. She would always give me this advice: always greet people with a smile, take time to think and listen to what others have to say before speaking, and always be sure of your facts. This advice has served me well when I have had to deal with difficult situations.

Q: What is your favorite book and why?

A: I love mystery authors; however, my favorite book was given to me by Aquilla Stewart, one of my clerks at the Main Library. The name of the book is Oh No, Not Louise! written by Louise Holzendorf Burnam, one of my high school classmates. Louise came through a personal tragedy and survived with courage.

Spring Thing 2011

Amber Holley submitted this account of the first and very successful "Spring Thing". (Pictured left is Barrett King, Deputy Director, Financial Management, and an unidentified staff member.):

It was a fantastic evening on Friday night, April 29, when about 90 JPL staff members enjoyed an evening of games, food, live entertainment, and fun at the Staff Development Committee’s First Ever Spring Thing.

Kathleen Brunner entertained us with a lovely flute solo. Kema DeSagrada amazed us all with her yoga expertise. Cathy Currier impressed us with the short horror film that she produced called The Attack. Eric Simmons’s band, Formatta (right, below), had the whole library rocking, and treated several audience members to free copies of one of their CDs.

We were treated to a terrific Tidbits picnic dinner that included some of the best potato salad ever. We enjoyed Cindy Chism's delicious chocolate chip cookies.

Amber Holley made some of her world famous homemade cookies and Mia Brack scored with some very colorful marshmallow treats. Katie Holmes, Diane Alexander, and Jamie Sanborn brought some of their favorite cookies to share with everyone. Hazzel Sutton treated everyone to fantastic chicken wings and a lovely cake.

Other notable distinctions from the evening include:
· Best Paper Airplane Design and Flight: Michael Sullivan
· Bravest Karaoke Performance: Mark Hohnadel
· Best Tabletop Flower Decorations: Laurie Mills
· Best Ping-Ponger: Barrett King
· Most Underrated Event that Was Truly Spectacular: Coffee and Cookies in the courtyard.

It was truly an evening of fun activities and good times with co-workers that we just don’t get to see enough. If you missed out on the on the fun, don’t despair. Start planning now to attend the Holiday Extravaganza Staff Party!

Hooties Award Winners!
· Most Likely to make you Feel like a Million Bucks-- Margo Crafton
· Most Likely to Charm the Grumpiest Customer-- Ron Block
· Most Likely to Talk to Puppets-- Eve Harm
· Most Likely to tell it like it is-- Gretchen Mitchell
· JPL Unsung Hero-- Cranston Burney
· Most Likely to Suffer a Breakdown if they catch a customer shelving a book-- Janet Ducat
· Most Likely to Shush You-- Pat Morrison
· Most Likely to Throw a Staff Party at the Drop of a Hat-- Stephanie Harley
· JPL #1 Fan-- Ron Block
· Most Likely to Crack Up Co-workers-- Linda Smith
· Most Likely to Forgive a Fine for a Sob Story—Howard Williams

Southeast Branch Staff Are Just Kids at Easter

The third annual Southeast Regional Library Employee Easter Egg Hunt was held April 26 and April 27 before the Library opened. Full and part time employees, as well as volunteers, made up the egg hunting horde. They warmed up their speed walking techniques in other parts of the library and then all lined up on the starting line to begin their treasure hunt. On the sound of the popular children’s song ”Here Comes Peter Cotton Tail”, they took off to search among the book stacks, toy center, puzzle collection, and stuffed animals for the hidden treasures—plastic Easter eggs stuffed with candy. One hundred eggs were hidden in the Children’s Department each day.

Winning the prize for most eggs found on the first day was Cathy Smith with 18 eggs, and Ralph Henderson on the second day with 24 eggs. The Grand Prize, a golden Easter egg, was found on the first day by Liz Kellerman, and then by Crystal Kadkhodaie during the second hunt. For this feat they were awarded the coveted prize of a PETERBROOKE CHOCOLATE BUNNY.

The traditional Easter egg hunt came to us from Germany. Finding the colored eggs is supposed to bring good fortune and cheer for the rest of the year. They hope that comes to pass!

Pictured upper right is Kathy Smith, P/T Shelver, holding up one of the blue eggs she found, helping her to achieve the title of egg finding champion of the first day. Also, pictured above left is Randy Mapano, Library Associate, and Nicole Rivera, a volunteer, counting eggs and relaxing after an exhaustive search.

Northwest's Youngest Visitor of the Day

Northwest Branch Library: 6 weeks old, Trinity Stewart,is the youngest visitor of the day. Welcome to the library, Trinity! (You're never too young to visit the library.)

Webb Wesconnett Staff and Kids Have Fun

Staff help keep enthusiasm high at Webb Wesconnett's two Easter programs. "Bunnies" are, L/R Vickie Leonard, Patricia Turner, Merkris Boado, Carol Bunker, and Marina Gnida.

The second Easter program in the afternoon entertained school age kids with a party at 3 pm, April 20, and 65 kids enjoyed a movie, candy, and Easter games.

Is this good customer service, or what!

Kids at CW Enjoy a Happy Easter Program

Eighty people attended an Easter program for 5 and under preschool children at Webb Wesconnett, 11am, April 20. Mia Brack, Librarian, held a storytime and Laurie Mills, Library Associate, led all the games and Easter Egg hunt.

No problem if anyone forgot his/her Easter basket; plenty of bunny bags were available (brown bags with two big eyes on each bag--some looking up, or down, or sideways--and long pink ears attached to the top of the bags.)

Lots of healthy food and some goodies, too, were provided for this enthusiastic crowd.

Campbell & Johnson Honored by Library Board of Trustees

As recently reported, Belinda
Campbell (38 years!) and Kathy Johnson (31 years!) planned to retire April 29, and the Library Board of Trustees honored each of them with their own personal Resolution at the Board's April 21 meeting. A copy of these Resolutions will become part of the permanent record of the Library Board of Trustees Minutes.

Each Resolution commended these two exemplary employees on their individual accomplishments during their long tenures of outstanding service.

Belinda (left) and Kathy are pictured in front of the new "Imiagination Squared" exhibt with their bouquets of flowers, which were also presented to them.

It won't be the same without you, ladies.

Edible Books at Beaches Branch

A new idea evolved into an interesting program developed by Library Associate Sharon Whitt at Beaches Branch, April 23. An Edible Books contest was held and Sharon prepared a book display and invited all library customers to participate in the judging of the sweet creations baked by entrants.

First place winner was "Where the Wild Things Are". Second place winner was "The Very Hungry Caterpillar" and 3rd place was "One Fish, Two Fish, Red Fish, Blue Fish."
Beaches Branch Manager Pat Doyle gives all the credit to Sharon Whitt, pictured here with one of the entries, for the success of this fun program, and as you can see by the pictures, some novel works of edible art were produced.

Customers enjoyed voting, chatting and nibbling refreshments and a good time was had by all.

Kudos from Customers

Main Library – Children’s: “Yesterday I attended a story time and tour of the Main Library with the kindergarten class .... (I am a parent of a student.) I just wanted to say how much I enjoyed the experience and how amazing the library personnel were. Miss Laura (Minnich) did an incredible job with the story time...her book & song selections, enthusiasm and energetic personality captivated the children and provided them with a fabulous library experience. And Mr. Josh's (Jubinsky) library tour was wonderful—informative, funny, interactive, and perfect for the age group. I just want to thank the Main Library for allowing us to visit and I commend these two individuals for making this such a positive, memorable library experience for the children!! Thank you so much!!”

Main Library - Reference & Periodicals: “I am very happy with the services that I receive here. The computer classes are great. Theresa Rooney is a great person and teacher, and Karen Deas is a very sweet person and patienct person. I really enjoyed the computer classes and keyboarding classes.”

Mandarin Branch: “David Foster is an outstanding worker at the Mandarin Branch Library. If his branch doesn't have a book, he continues to search until he finds and gives suggestions.”

South Mandarin Branch: “Patricia Dowdell is a librarian in the children's section. She is always so kind and helpful. ...My son left his book report book at school and he had not finished reading it yet. He needed to take an AR test on the book the very next day. Mrs. Dowdell searched high and low to find the same book. She was a life-saver !”

Webb Wesconnett Branch:: “Sandra Lockley, an employee at the Westside library, made my experience a very enjoyable one. She was very courteous and knowledgeable. She directed me to resources I never knew a public library possessed.”

Two Employees Log 69+ Years As They Retire

Belinda Campbell, Library Assistant in Support Services, left, has 38+ years logged with JPL, having worked 30 years of that time in the former Art and Music Department at the old Main Library. She was honored as Employee of the Quarter for the first quarter of FY2010 and was the subject of the January 2010 "Staff Profile". She is known for helping fellow employees with work-related information and instruction and she says, "Having a positive attitude is the key to achieving everything." (We agree, Belinda.)

Kathy Johnson, Library Assistant, has been with JPL 31+ years. She first worked for the library through the Summer Youth Employment Program at age 16--working 40 hours a week. After high school, she worked at Eugene Butler High School and Florida Community College before being hired full time at Regency Square Branch in 1980. Kathy has also served at Highlands, Eastside, Bradham Brooks Northwest and JPL's HR, Payroll, and Tech Services departments. She is pictured with the Mayor, Carolyn Williams, and Michael Sullivan (far left) when she received her 30 year service pin.

Both of these ladies will retire on April 29 and will be recognized by Library Board Chair Jim Selzer and Library Director Barbara Gubbin for their service at the Library Board meeting, April 21. They have been loyal and contributed no small amount to the success of the Jacksonville Public Library.

Thank you, Belinda and Kathy. You will be sorely missed.

Seeing Red at Southeast Regional Library

April 16 was designated as Red Shirt Day at Southeast Regional. Friday, at closing time, employees decided to wear red shirts the next day. If you visited Southeast Regional this past Saturday and happened to notice all the “red,” now you know what was up. Pictured top row (L/R) are Ananth Subramanian, Circulation Clerk; Joyce Myllykangas, Circulation Clerk; Curious George, participant; Anita Haller, Senior Children’s Librarian; Mary Smith, PT Shelver. Pictured bottom row (L/R) are Alan Clark, Adult Reference Librarian; Barbara Hughes, Library Assistant; and Marela Cajic, PT Circulation Clerk.

Cambodian New Year Celebrated at Webb Wesconnett Branch

Cambodia's New Year, called Khmer, was celebrated at Webb Wesconnett Branch, April 14, with a program featuring crafts,
dancers in native dress, ethnic food and a short film. The film was shown to about 42 attendees, who learned about Cambodia and its customs.

Jessica Serrano, Library Associate and head of the Teen department, put this entertaining and educational program together. She also prepared pork egg rolls for customers and staff to enjoy.

Director Gubbin's Town Hall Meetings, April 26, 27 & 28, 2011

Library Director Barbara A. B. Gubbin will hold three Town Hall meetings soon, which she always encourages employees to attend and be informed about current events and future plans and developments that will affect JPL and the City.

All Town Hall meetings will be held from 2:30 pm - 4:00 pm:

Tuesday, April 26, 2011 - Live at Main Library, Room MP-1, Conference Level, & broadcast to Pablo Creek and West Regional Branch Libraries

Wednesday, April 27, 2011 - Live at Main (same room) & broadcast to South Mandarin and West Regional Branch Libraries

Thursday, April 28, 2011- Live at Bradham Brooks Northwest Branch Library - No broadcasts are planned.